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InTouchLink

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InTouchLink

InTouchLink is the #1 Hospitality Solution in Senior Living. We work to drive engagement, improve efficiencies and increase resident happiness.

Book a demo today: https://www1.intouchlink.com/book-a-demo/ Technology provider for seniors & senior communities including easy email & internet via intuitive interfaces providing a safe, secure & fun online experience.

10/01/2026

🌟 Customer Review Spotlight: Angel Allaire

When a Regional VP of Engagement calls InTouchLink a game-changer, we have to share it!

Angel Allaire, Regional Vice President of Engagement at The Arbor Company, uses InTouchLink to keep residents and families connected across her communities. She loves how easy it makes sharing daily updates, events, and programs, and how our support team is there whenever they need us.

Thank you, Angel and the whole Arbor Company team! 💙

👉 See why we're a top rated senior living software: intouchlink.com/reviews

09/29/2026

Have you ever noticed a resident who used to be at every program slowly fade from the activity room? It rarely happens all at once, and that is exactly what makes it so easy to miss.

In our latest blog, we break down four early warning signs that a resident is pulling away from programs. From shrinking social circles to RSVPs that never turn into attendance, these signals often appear weeks before withdrawal becomes isolation.

We also share how an activity tracker helps teams catch these patterns early, and how families can become part of the solution when they can see participation for themselves.

Read the full article here: https://www1.intouchlink.com/4-early-warning-signs-a-resident-is-pulling-away-from-programs/

09/24/2026

📍 Feature Spotlight: Activity Tracker

Which activities do your residents enjoy most? Bingo? Book club? Piano lessons? 🎹📚

With InTouchLink's Activity Tracker, you don't have to guess. Attendance is tracked digitally and turned into easy-to-read reports, so your team can see what's working, spot engagement trends, and plan programs residents will love.

No more paper sign-in sheets. Just clear insight and happier residents. 💙

09/22/2026

Independent living residents are busy, social, and used to planning their own days, which means a bulletin board calendar or a shared spreadsheet just doesn't cut it anymore.

The communities seeing the strongest resident engagement have moved to software that updates in real time across Community TV, mobile, and in room screens, letting residents browse and sign up on their own without needing staff to walk them through it.

It also means families can check in on participation without a phone call, and programming teams finally get real data on what residents actually enjoy.

Curious what to look for before you switch? We break it down here: https://www1.intouchlink.com/best-activity-calendar-software-for-independent-living-communities/

09/17/2026

We love hearing from the communities we serve, and this one made our whole team smile. 🌟

Winn Nichols, Life Enrichment Director at Silver Maples of Chelsea, shared that InTouchLink has exceeded her community's expectations. She calls it user friendly, accessible, and competitively priced, with features that keep residents engaged every day.

What really stood out was her praise for our support team. Winn rated our customer service a 20 out of 10, calling us responsive, flexible, and willing to customize solutions to fit her community's needs. And most importantly, she said her residents genuinely love using it.

Thank you, Winn and the entire Silver Maples of Chelsea team, for trusting InTouchLink to support your community. Want to see why we're a top rated senior living software? Check out intouchlink.com/reviews.

09/15/2026

Can a survey really tell you how a memory care resident's day went? Not always. 🧠

Memory, attention, and recall can all interrupt a survey response before it's even filled out. Activity tracking sidesteps that problem completely by recording participation directly, no recall required, no guessing involved.

Staff catch a change in engagement within days instead of waiting for a quarterly review. Families see real participation history instead of a general summary.

See how it works: https://www1.intouchlink.com/how-to-track-activity-participation-in-memory-care-without-surveys/

09/08/2026

Ever wonder which activities your residents actually look forward to, and which ones just fill space on the calendar? 📋➡️📊

Activity tracking data turns daily sign ins into real engagement trends, showing staff exactly what residents are drawn to and who might need a personal check in. Families get visibility into participation too, without a single phone call to the front desk.

No more guessing. No more paper piling up in a drawer.

See how it works: https://www1.intouchlink.com/how-activity-tracking-data-uncovers-resident-engagement-trends/

09/01/2026

Most residents already turn on their TV every day. What if that same screen could show today's activities, the dining menu, and a message from family, without any extra device or app?

That is what in room TV solutions do, and it is quickly becoming one of the most used tools in the building because it asks nothing extra of the resident.

Read the full guide 👉 https://www1.intouchlink.com/in-room-tv-solutions-for-senior-living-communities/

08/27/2026

💡 Did you know? 💡

The residents most at risk of moving out are often the ones nobody notices are disengaging.

They do not complain. They do not ask for help. They just quietly stop showing up to programs, week by week, until one day they or their family starts looking at alternatives.

Manual attendance tracking cannot catch this. Digital participation data can.

The early warning sign is always there. The question is whether your system is designed to surface it before the conversation becomes a move-out.

👉 See how InTouchLink tracks individual resident participation: https://www1.intouchlink.com/software-features/activity-tracker/

08/25/2026

🍽️ Can your families see what their loved one ate today?

For most communities, the honest answer is no. Menus get printed, meals get served, and the details rarely reach anyone outside the dining room.

Here is what changes when dining becomes visible in real time:

✨ Menus update automatically and show on Community TV
✨ Families check updates from the portal, no phone call needed
✨ Substitutions and allergen notes reach everyone at once
✨ Staff spend less time on routine dining questions

Check out the blog: https://www1.intouchlink.com/how-to-improve-dining-visibility-for-residents-and-families-2/

Address

22 St Clair Avenue East, Suite 1501
Toronto, ON
M4T2S3

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www1.intouchlink.com/

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