Crawford Technologies

Crawford Technologies Crawford Technologies helps organizations simplify complex customer communications.

For over 30 years, we’ve partnered with enterprises and government organizations to improve accuracy, ensure compliance, and streamline communication workflows at scale. Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents. The company has helped over 1,800 organizations around the world reduce costs, simplify processes, and streamline mission-critical transactional communications such as bills and statements across all channels and in all formats. CrawfordTech’s suite of software solutions and services enables their clients to meet their own customers’ rigorous demands for instantaneous access to information. Founded in 1995, Crawford Technologies is headquartered in Toronto, with offices in New York, Denver, Boston and London, with a global network of partners and resellers.

Property tax bills should be accessible to every resident.With ADA Title II deadlines approaching, counties need to ensu...
10/16/2026

Property tax bills should be accessible to every resident.

With ADA Title II deadlines approaching, counties need to ensure their tax bills are accessible to all, including people who use screen readers or need alternative formats.
Learn why accessibility matters beyond compliance and how counties can prepare.

Read the blog: https://hubs.li/Q04BhVg20

Sign up for our webinar: What the April 2027 ADA Deadline Means for Your County's Tax Notices and Bills
https://hubs.li/Q04BhTPr0

And that’s a wrap on SKO!Great people, big ideas, plenty of laughs, and lots of team spirit! We’re heading into FY2027 e...
10/16/2026

And that’s a wrap on SKO!

Great people, big ideas, plenty of laughs, and lots of team spirit! We’re heading into FY2027 energized, aligned, and ready to make an impact.

As customer communications grow more complex and the stakes get higher, we’re focused on helping our clients simplify workflows, automate transformation and compliance, and deliver accurate, consistent communications at scale. With more than 2,000 organizations already trusting Crawford Technologies, we’re excited to keep building on that momentum!

Here’s to turning plans into action and making FY2027 a great year for our team and our clients!

Q4 planning season is here. As you map out 2027 priorities, here's what ATLYS summit brings to the table: ✅ A head start...
10/15/2026

Q4 planning season is here. As you map out 2027 priorities, here's what ATLYS summit brings to the table:
✅ A head start on where the industry is headed — AI, accessibility mandates, operational complexity
✅ Benchmarking against enterprise leaders navigating the same challenges
✅ Relationships built through structured Speed Networking and high-impact networking
✅ A line item that's already accounted for once next year's initiatives kick off

Build ATLYS summit into your 2027 plan now.
April 7–8, 2027 | Boca Raton Marriott at Boca Center, Boca Raton, FL

Register or become a sponsor: https://hubs.li/Q04BgZqM0

We’re bringing the CrawfordTech team together for SKO!It’s been great connecting, sharing ideas, and aligning on the goa...
10/14/2026

We’re bringing the CrawfordTech team together for SKO!

It’s been great connecting, sharing ideas, and aligning on the goals and opportunities ahead. We’re enjoying the time together and building momentum for a successful year ahead!

Converting everything to HTML isn't the answer. Neither is remediating everything as a PDF.Yet accessibility and complia...
10/14/2026

Converting everything to HTML isn't the answer. Neither is remediating everything as a PDF.

Yet accessibility and compliance teams are often forced to make that decision across thousands, sometimes millions, of pieces of content.
Which documents should remain PDFs?

When does HTML create a better experience?
What happens when compliance requirements, usability, scale, and existing content libraries all come into play?

Those are the questions we'll tackle in our upcoming webinar, Accessible PDF vs. Accessible HTML: A Practical Guide.

Rather than declaring one format the winner, we'll look at where each works best and share a practical framework your team can use to make smarter decisions about both existing and new content.

October 28, 2026 | 1:00 PM ET

Stop treating PDF vs. HTML as an either/or debate. Start choosing the right format for the job.

Register Now → https://hubs.ly/Q04zWm3D0

Confidence in your operation changes the sales conversation.After creating a more controlled and repeatable way to proce...
10/13/2026

Confidence in your operation changes the sales conversation.

After creating a more controlled and repeatable way to process customer-supplied PDFs, D4 Solutions gained the capacity to support new applications and customer requirements without adding complexity.

As Micki Buffington, Vice President of Customer Experience at D4, explained:
“From a sales standpoint, I can confidently go out and bring in new business because I know that, on the back end, we can service it.”

See how D4 strengthened its production workflow and created capacity for future growth.
https://hubs.li/Q04B02RC0

What an honor to accept the 2026 CXMPA Technology of the Year award for IntelliMerge PRO at PRINTING United Expo in Las ...
10/12/2026

What an honor to accept the 2026 CXMPA Technology of the Year award for IntelliMerge PRO at PRINTING United Expo in Las Vegas!

This recognition means so much to our team — and to the customers who trust IntelliMerge PRO to bring accuracy, efficiency and control to their most complex communications workflows every day.

A huge thank you to the cXm Professionals Association for this honor, and to everyone who stopped by to celebrate with us in Las Vegas. Here's to continuing to innovate in customer communications management!
https://hubs.li/Q04zWd340

A 20% reduction in processing and print production time gave D4 Solutions more capacity to support growth without adding...
10/09/2026

A 20% reduction in processing and print production time gave D4 Solutions more capacity to support growth without adding complexity.

As customer-supplied PDFs increased in volume and complexity, D4 partnered with Crawford Technologies to create a more efficient and repeatable production workflow.

- 20% reduction in processing and print production time for a key financial services application
- Eliminated printer memory issues and PDF-related production failures
- Reduced manual troubleshooting
- Created additional capacity to onboard new work

See how D4 turned PDF complexity into greater production capacity.
https://hubs.li/Q04zNrcN0

PDF or HTML? The better question is: which one is right for the content you're delivering?For accessibility and complian...
10/08/2026

PDF or HTML? The better question is: which one is right for the content you're delivering?

For accessibility and compliance teams, choosing between accessible PDF and HTML isn't simply a matter of preference. The decision can affect remediation workload, user experience, compliance risk, and how effectively people using assistive technology can access critical information.

Accessible PDF still has an important role. HTML offers advantages PDF can't always match. The challenge is knowing when to use each.

Join Crawford Technologies for Accessible PDF vs. Accessible HTML: A Practical Guide, a live webinar designed to move beyond the debate and give teams a practical framework for making the right decision.

We'll explore:
• Where accessible PDF continues to make sense
• Where HTML offers distinct accessibility advantages
• How to evaluate existing and new content
• Common WCAG and Section 508 pitfalls across both formats

October 28, 2026 | 🕐 1:00 PM ET

Live webinar + Q&A
If your team is responsible for accessible documents, digital content, or compliance, this is a conversation you won't want to miss.
Register Now →
https://hubs.li/Q04zFG460

One day. Big conversations. Your last chance to be in the room.Engage360 is coming to Boca Raton on October 20, and regi...
10/07/2026

One day. Big conversations. Your last chance to be in the room.
Engage360 is coming to Boca Raton on October 20, and registration is closing soon.

We're bringing together industry leaders to talk about what's impacting business right now: margins, accessibility, AI, operational excellence, long-term business value, and more.

Plus, attendees will get an exclusive tour of the Canon Customer Innovation Center and hear directly from Boca Raton Mayor Andy Thomson.

Join Crawford Technologies for a day designed to give you new ideas, new perspectives, and valuable industry connections.

Don't miss your chance to be part of Engage360.
Register today!

https://bit.ly/4rPRh4S

Address

20 Bay Street Suite 1105
Toronto, ON
M5J2N8

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+1.416.923.0080

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