Crawford Technologies

06/16/2026

We’re hearing the same challenge again and again at IPMA.

Accessible and multilingual communications are still being handled manually.

Alternate formats, translation, and localization introduce more steps, more cost, and more risk.

CrawfordTech helps teams deliver accessible and multilingual communications, including alternate formats, without adding manual effort.

That’s Complex Communications Simplified.

Stop by our booth and let’s talk through your accessibility and localization challenges.

06/15/2026

Across IPMA, one challenge keeps coming up.

Critical production knowledge still lives in people, not in systems.

Disconnected workflows make it harder to scale, harder to train, and harder to stay consistent.

When that complexity builds, it shows up as exceptions, rework, and delays.

Here’s how CrawfordTech helps: we consolidate and optimize workflows so operations stay consistent, even as teams change and scale.

That’s Complex Communications Simplified.

At IPMA? Stop by our booth and let’s talk through how you’re managing workflow complexity today.

06/10/2026

The CY 2027 Models Are Out. Now the Clock Starts.

CMS has officially released the CY 2027 standardized Medicare Advantage materials, including the ANOC, EOC, formulary, and member communications templates.

For Medicare Advantage plans, this marks the beginning of production season.

Over the next 115 days, plans will be working to customize benefit information, validate content, complete translations, produce accessible formats, and prepare member communications for the September 30 ANOC deadline and October 15 EOC deadline.

A few notable changes in this year's models include:
• Removal of the Notice of Availability instruction from the ANOC and EOC
• Updated language throughout, including the shift from "our plan" to "your plan"
• Significant Part D revisions reflecting the IRA benefit redesign and elimination of the Coverage Gap stage
• Important D-SNP updates, including new member onboarding content and revised cost-sharing language

While the deadlines remain unchanged, the complexity continues to grow. Today's Medicare Advantage organizations must balance compliance requirements, accessibility obligations, language access needs, member experience expectations, and production timelines simultaneously. The plans that start early will be in the strongest position to navigate the months ahead.

If you're reviewing the 2027 models and mapping your production strategy, we would like to support your efforts.

Speak with a Member Materials Specialist about your 2027 plan.
https://bit.ly/3RYxlPK

06/08/2026

The conversation today in Toronto is all about scaling accessibility maturity.

Are your document translation workflows flattening your PDFs or stripping out compliance tags? Stop by and talk to the Crawford Technologies team. We’ll show you how to solve the entire enterprise document puzzle with automation-first tagging that keeps you in control.

Missing the event? DM us to see our AI-powered tagging in action!

06/05/2026

Accessible and multilingual communications shouldn’t add more manual work.

From alternate formats to translation and localization, many organizations are still relying on manual processes that increase cost and slow delivery.

At IPMA, we’re showing how CrawfordTech helps scale accessible and multilingual communications while improving efficiency and supporting compliance. Join us to see a smarter way forward.

06/03/2026

Think fewer workflows. Think less disruption.

When production workflows multiply, so do the exceptions, delays, and costs that slow you down. Managing hundreds of workflows makes efficiency harder to achieve and production harder to control.

Let’s simplify. Join CrawfordTech at ThinkAhead 2026 in Boca Raton to see how streamlining your workflows can reduce complexity, lower operational overhead, and help you do more with less.

06/01/2026

Tired of spending hours manually creating accessible templates for transactional documents?
Our customers were too—until they adopted AccessibilityNow® SmartSetup.

With AI-driven automation, teams are cutting down repetitive work and focusing on higher-value tasks, all while meeting compliance faster and more reliably.

See how SmartSetup can streamline your workflow.
https://bit.ly/4e1mYSv

05/29/2026

One-time compliance fixes won’t cut it anymore.

We’re heading to Toronto on June 8 for the A11YVERSE x IAAP Canada Leadership Summit!

If your organization is drowning in high-volume document backlogs, manual remediation can’t keep up. Let’s talk about how our post-composition strategy and AI-driven tagging can automate compliance at enterprise scale, without disrupting workflows or translation layers.

Heading to Toronto? Let's connect! DM us to start a conversation.

05/28/2026

Nearly 80% of critical production knowledge lives in people, not in your systems. What happens when that knowledge walks out the door?
You start to see it in the day-to-day. More exceptions, more rework, and more delays.
At IPMA, we’re showing how CrawfordTech helps capture and structure that knowledge so teams can onboard faster and keep operations running smoothly.

05/27/2026

Industry analyst Kaspar Roos recently shared his takeaways from the Crawford Technologies 2026 Industry Summit in Orlando — highlighting the continued importance of Enterprise Communications Processing (ECP), evolving CCM strategies, and the value of industry collaboration.

Great insights on where the industry is headed and why operational efficiency, accessibility, and customer experience remain top priorities.

Read Kaspar’s review:
https://bit.ly/4f65HcZ

By Kaspar Roos - Founder & CEO of Aspire CCS. Last month, Crawford Technologies hosted its annual customer and partner conference in Orlando.