Neighborly Software

06/03/2026

What could your team accomplish if they didn't have to spend hours reconciling spreadsheets and re-entering data into IDIS?

Raleigh's Housing and Community Development department asked the same question. Their IDIS Administrator was managing a process where the same data touched multiple spreadsheets and several staff members before it ever reached HUD, with each handoff creating another opportunity for an error that would not be easy to undo.

Two months after implementing Neighborly Software's IDIS Module, duplicate work dropped 30%, the tracking spreadsheets were gone, and their team had a single source of truth they could actually stand behind.

The mission didn't change but the time spent on it did: https://hubs.la/Q04jR6DG0

06/02/2026

When disaster strikes, do you know which rental properties in your city are occupied, or how to reach the owners?

Most cities don't. And during COVID, that gap made delivering emergency rental assistance to millions of at-risk renters far more difficult than it needed to be.

Rental registries fix this. Cities using them have seen fewer code violations, stronger tenant protections, and faster emergency response - because they actually know what's in their housing stock.

Knowledge is the first step to better housing: https://hubs.la/Q04jMgTR0

06/01/2026

Good design and accessible design are the same thing. Clearer form labels, logical page flow, color contrast — these improvements help everyone, not just those using assistive technology. And now, under ADA Title II, they're required.

State and local governments were on the hook for WCAG 2.1 Level AA compliance as of April 24. Here's what that means for your agency: https://hubs.la/Q04jyTVV0

05/29/2026

What if the biggest barrier to help wasn't eligibility - it was the application process itself?

For many households, navigating government assistance means proving income multiple times, managing separate applications, and missing out on programs they never knew existed. The system wasn't designed to be difficult. It just evolved that way. The household-centric model is a fundamental rethink of how public assistance gets delivered.

It starts with the household's full picture of needs, determines eligibility automatically, collects documents once, and connects families to every resource available to them. For agencies, that translates to faster fund distribution, stronger fraud prevention, and reporting that reflects real impact.

This is what modernizing public service delivery looks like: https://hubs.la/Q04hH94n0

05/28/2026

Oklahoma City, here we come!🌾

Tiffany Williams will be at the SW NAHRO Conference next week. Find her at our booth to learn how Neighborly Software is transforming the way agencies deliver assistance to the communities they serve. Plus, enter the raffle to win a Pour-Over Coffee Set while you're at the booth.

We can't wait to see you there!

05/27/2026

In 2020, wildfires tore through eight Oregon counties - leaving communities devastated and thousands of homeowners without a path forward.

Oregon Housing and Community Services stepped in with $422 million in federal disaster recovery funds. But managing that scale of recovery across multiple programs required more than just good intentions. It required the right technology.

With Neighborly Software as the system of record, ReOregon processed over 800 survivor applications for home rebuilding, conditionally approved $10M+ in infrastructure projects, and gave every stakeholder a single source of truth for real-time program visibility.

See how Oregon turned one of its worst disasters into a model for recovery: https://hubs.la/Q04hH3Sf0

05/27/2026

We're heading to Dallas!⭐

Graham Levitas will be at the U.S. Housing and Community Development Conference next week.

Stop by and chat about how Neighborly Software is helping agencies streamline program delivery and better serve their communities. And don't forget to enter the raffle for a chance to win a Pour-Over Coffee Set.

Dallas, we'll see you soon!

05/26/2026

Last year, Congress allocated $12 billion in CDBG-DR funds directly to counties and cities - bypassing states entirely. For many, this was their first time managing a disaster recovery program of this scale.

So where do you start?

We sat down Steve Hyatt of Sarasota County, who oversees $400M+ in CDBG-DR funding, and Neighborly Software President Jason Rusnak to talk through what it actually takes to build a disaster recovery program from scratch - from technology and compliance to fraud prevention and avoiding the most common pitfalls.

Whether you're new to CDBG-DR or looking to sharpen your approach, this one's worth your time. Watch the full webinar:

Watch the full recording of our April 8, 2025 webinar featuring disaster recovery experts Steve Hyatt (Sarasota County) and Jason Rusnak (Neighborly Software).

05/26/2026

When Rowena Young joined Palmetto CRA in 2024, a single application was taking five months to process - buried in paper, with no way to track progress efficiently.

After implementing Neighborly Software, that same process now takes one month. The agency went fully paperless, processed 4x more storefront grants than the year before, and now has real-time visibility across every application.

See how they did it: https://hubs.la/Q04hH7810

05/25/2026

How many households did you serve last year — across ALL your programs? If the answer isn't at your fingertips, it might be time for a better approach.

Scattered systems and manual reporting slow your team down, leaving leadership without the complete story. A data warehouse gives your agency a single source of truth across every program, so your team spends less time compiling data and more time acting on it.

Here's what unified data could do for your agency: https://hubs.la/Q04hHgJ60