17/06/2026
A tradie in Townsville missed three calls last Tuesday.
He was on the tools. His phone was in the ute. By the time he saw the missed calls, two of them had no voicemail. The third left a message he didn't hear until the next morning.
All three were new enquiries. He followed up on one. The other two had already booked someone else.
This isn't bad luck. It's what happens when your business runs on a mobile number instead of a proper phone system.
No queue. No auto-attendant. No after-hours message. No way to know what you're missing.
We've written a no-fluff guide on the real cost of answering business calls on your mobile and what Townsville businesses are doing instead.
Worth a read if your phone setup hasn't kept up with your business. 👇
Access4