Telviva

12/08/2026

The uncomfortable truth is that many boards are acting as if the Quantum Day risk does not exist at all, while standards bodies, regulators, and leading technology companies are already working towards building a replacement for cryptography as we currently know it. Learn more with Antony Russell, our CTO, in this TechSmart article: https://techsmart.co.za/news/Businesses-can-no-longer-pretend-Q-Day-is-only-theoretical-because-trust-is-at-risk

11/08/2026

Integrating Microsoft Teams with business telephony provides deep productivity insights into team interactions, allowing businesses to optimise workflows and break down the frustrating walls between the “front office” and “back office”. Find out more with Rob Lith, Telviva's CCO. https://telviva.co.za/telviva-cuts-complexity-microsoft-teams-call2teams/

Telviva’s Call2Teams sits between any Microsoft Teams Phone, PBX or SIP Trunk and Microsoft Teams, and does not require any additional hardware or software.

07/08/2026

WhatsApp Business Calling allows companies to create a true end-to-end messaging journey, where customers can seamlessly call and message a business within the very same thread. Learn more with Rob Lith, our CCO. https://telviva.co.za/whatsapp-business-calling-customer-experience/

WhatsApp Business Calling allows companies to create a true end-to-end messaging journey, where customers can seamlessly call and message a business within the very same thread.

30/07/2026

Contact centre agents are often burdened with managing numerous systems, screens, and tabs – the "toggle tax". Martie de Beer explains how integrations can help businesses solve this challenge in this blog: https://telviva.co.za/eliminating-toggle-tax-crm-integration-transforms-cx/

29/07/2026

See what best-practice CRM and communications integration looks like in the real world - across voice, digital, and messaging channels - and the measurable difference it makes to sales and service teams. Watch the full webinar here: https://youtu.be/3ikeK5uvi44?si=MzPrQnih_ZzC-XCW

24/07/2026

For many organisations, cybersecurity still sits squarely within IT. It’s measured in tools deployed, alerts monitored, and vulnerabilities patched. But that framing is increasingly out of step with reality. Cyber risk today is business risk. Read the full blog to learn more:

For many organisations, cybersecurity still sits squarely within IT. It’s measured in tools deployed, alerts monitored, and vulnerabilities patched. But that

23/07/2026

Intercape's transformation journey from a "voice-only" contact centre to "digital first" CX has seen a 65% reduction in call volumes to the contact centre, while the introduction of the digital assistant and self-service options have seen WhatsApp interactions decline by 44% since its launch.

Read the full case study for more:

Transforming from a “voice-only” contact centre to “digital first” CX has seen a 65% reduction in call volumes to Intercape’s contact centre, while the introduction of the digital assistant and self-service options have seen WhatsApp interactions decline by 44% since its launch.

22/07/2026

Modern consumer expectations are fundamentally changing. For a long time, individual users have been able to message each other via text and seamlessly switch to a data-based audio call on WhatsApp. Today, they expect that same fluidity from the brands they interact with.

Learn more with Rob Lith, Telviva's CCO:

WhatsApp Business Calling allows companies to create a true end-to-end messaging journey, where customers can seamlessly call and message a business within the very same thread.

16/07/2026

For the last 25 years, the tech industry has joked that a quantum computer capable of breaking our current cryptography was always just "5 years away". However, it’s no longer a joke. Learn more with Antony Russell, our CTO.

The tech industry refers to the moment when quantum computers break our current encryption as "Q-day".

13/07/2026

From starting her career as a receptionist to leading revenue strategy for one of South Africa’s leading cloud communications companies, Telviva’s Chief Revenue Officer has built her success through determination, continuous learning, and a willingness to embrace every opportunity. Learn more in this article on Women On Top:

From starting her career as a receptionist to leading revenue strategy for one of South Africa's leading cloud communications companies,