Telviva

03/06/2026

Many businesses adopt multiple communication channels but fail to integrate them properly. This leaves information siloed, providing an incomplete understanding of the customer’s view of the business. Then, as competitors also adopt an omnichannel approach, how can they differentiate? Find our more with Martie de Beer.

Telviva acts as the glue between communication channels and customer experience through seamless CRM integration, which enables deep personalisation.

25/05/2026

When systems fail to integrate, contact centre agents are burdened with managing numerous systems, screens, and tabs - a burden now known as the "toggle tax". Martie de Beer, our CCaaS Executive, highlights how integration can help overcome this challenge.

Telviva acts as the glue between communication channels and customer experience through seamless CRM integration, which enables deep personalisation.

18/05/2026

See what best-practice CRM and communications integration looks like in the real world - across voice, digital, and messaging channels - and the measurable difference it makes to sales and service teams. Register for our webinar today. Register for the webinar today: https://telviva.zohobackstage.com/TelvivaWebinar-TheConnectedBusiness

15/05/2026

Siloed communications and CRM systems are costing your business more than you think - and disconnected digital channels are compounding the problem. In this one-hour session, we'll explore why integration is fast becoming the most important technology decision you can make. Register for the webinar today: https://telviva.zohobackstage.com/TelvivaWebinar-TheConnectedBusiness

14/05/2026

When your phone system doesn't talk to your CRM - and your digital channels operate independently from both - your team loses context, your data loses accuracy, and your customers lose patience.

Join Lochner Eksteen, Dore Botha, and Martie de Beer as they explore what it really means to be a connected business - and why integration is fast becoming the most important technology decision you can make. Register here: https://telviva.zohobackstage.com/TelvivaWebinar-TheConnectedBusiness

12/05/2026

We're delighted to announce that Martie de Beer, our CCaaS Executive, has been nominated as a finalist at Africa Tech Week Awards in the "Women in Tech" category! All the best Martie de Beer!

The Sentech Africa Tech Week Awards, which take place on 13 May, recognise companies in South Africa that demonstrate excellence in innovative product development, and it's an honour to be considered for this prestigious accolade.

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08/05/2026

We're delighted to be nominated as a finalist at Africa Tech Week Awards in the "Digital Transformation" category!

The Africa Tech Week Awards, which take place on 13 May, recognise companies in South Africa that demonstrate excellence in innovative product development, and it's an honour to be considered for this prestigious accolade.

06/05/2026

With voice calling native in Microsoft Teams, experience a single view of your customer interactions, context and history within the Microsoft ecosystem. We’ll even waive your setup fee to get you started. https://telviva.co.za/call2teams/

29/04/2026

Seamlessly integrate your Microsoft Teams with Telviva, giving your organisation native voice capability within your Teams environment with extended PBX functionality. We'll even waive your setup fee to get you started: https://telviva.co.za/call2teams/

28/04/2026

We're proud to announce that Telviva has renewed our membership with BPESA BPO

BPeSA represents the heartbeat of South Africa's BPO industry, and being part of this network connects us with the businesses and decision-makers shaping the future of customer experience in SA.

For us, this renewal is about more than a membership, it's about being present in the right conversations, building the right relationships, and making sure Telviva is the communications partner of choice for BPOs across the country.

If you're a BPO looking for a UCaaS or CCaaS solution built for the demands of your environment, let's talk. 👇
https://telviva.co.za/