Intermedia

09/02/2026

Today's dealerships need communications technology that keeps pace with every customer interaction.

Intermedia's automotive solutions unify voice, messaging, contact center, and AI-powered workflows to help dealership teams reduce missed calls, speed up lead response, improve service coordination, and create seamless experiences across every department.

See how Intermedia helps dealerships communicate smarter:

Accelerate sales while cutting costs with cloud communications.

09/01/2026

At Intermedia, innovation starts with helping our partners succeed.

That's why we're proud to see Jonathan McCormick, Intermedia's Chief Operating Officer and Chief Revenue Officer, recognized as one of CRN's Top 25 Technology Disrupters of 2026.

This recognition reflects Jonathan's role in advancing Intermedia's partner-first strategy and helping partners capitalize on new opportunities through AI-powered communications.

Read the full feature:

CRN's Top 25 Disrupters of 2026 have answered the call from partners and customers to help organizations improve efficiency, accelerate innovation and modernize their IT environments.

09/01/2026

Disruption is changing the communications market. For partners, that means opportunity.

New technologies. New customer expectations. New ways to differentiate, create value, and grow.

It’s why we’re proud to see Jonathan McCormick, Intermedia’s Chief Operating Officer and Chief Revenue Officer, recognized as one of CRN’s Top 25 Technology Disrupters of 2026.

Jonathan is helping lead Intermedia’s partner-first strategy as we give partners more ways to capitalize on what’s next - from cloud communications and AI to flexible go-to-market models that let them build the business that works for them.

Because when the market changes, the right partner can turn disruption into growth.

Congratulations, Jonathan!

08/28/2026

Better decisions start with better visibility.

With Intermedia Contact Center Analytics & Reporting, supervisors can quickly spot trends, track agent and queue performance, and gain a clearer view of the entire customer journey through easy-to-use dashboards and customizable reports. The result? Smarter decisions, more effective coaching, and better customer outcomes.

Discover how powerful reporting can help your contact center perform at its best.

Intermedia provides custom contact center analytics and reporting that can help you determine how well our contact center is performing for your company.

08/27/2026

Retail success depends on delivering great customer experiences while keeping teams connected and productive.

Intermedia’s cloud communications and contact center solutions help retailers engage customers across phone, chat, video, email, and SMS, while empowering employees to collaborate from anywhere. From intelligent call routing and omnichannel engagement to mobile communications and scalable growth, the platform helps retailers stay responsive, efficient, and customer-focused.

See how Intermedia can help your retail business create better experiences, strengthen team collaboration, and drive growth.

Drive more retail sales and offer better customer service while keeping employees and management connected. Local stores can communicate more easily regional and national headquarters with cloud communications solutions from Intermedia.

08/26/2026

Healthcare organizations, K–12 schools, and automotive dealerships all need modern communications, and each has its own workflows, pressures, and priorities. But when every conversation starts with the same UCaaS and CCaaS pitch, it’s harder to show customers you understand their world.

That’s where vertical expertise changes the conversation.

Join us for a partner webinar with BPO Media on September 9th as Intermedia’s VP of Product Marketing, Rob Oscanyan, breaks down what matters most in each market and connects those needs to purpose-built solutions—from EHR and dealer management system integrations to emergency communications, AI-powered engagement, MS Teams, archiving, and omnichannel support.

Whether you already sell Intermedia solutions or are considering adding them to your portfolio, you’ll learn how to spot the right opportunities, ask better questions, and position solutions in a way that feels relevant—not generic.

Interested? Register here: https://tinyurl.com/3hxzv2p5

08/25/2026

How long should your business keep email records?

The answer could have a major impact on compliance, audits, legal discovery, and risk management.

Learn more about email retention best practices, common requirements, and why a proactive archiving strategy is essential for protecting critical business communications. The use of Intermedia’s archiving solutions help simplify compliance, support legal holds, and make finding important records faster and easier.

Read more:

Learn how long to keep business emails for compliance and liability. Discover best practices for email retention and how Intermedia Unite tools protect data.

08/24/2026

Every customer interaction matters, and getting callers to the right resource quickly can make all the difference.

Intermedia’s cloud-based Interactive Voice Response (IVR) helps businesses streamline call management with intelligent routing, self-service options, CRM integrations, multilingual support, and powerful analytics. The result?
✅Faster resolutions
✅Improved agent efficiency
✅A better customer experience at every touchpoint.

Whether you're looking to reduce wait times, automate routine requests, or scale customer support, Intermedia Contact Center IVR can help.

Learn more:

Drive costs down with our simple & robust multi-lingual IVR support system. Enhance call center operations with this incredible technology built into our system!

08/21/2026

Mid-market businesses are looking for more than a phone system. They need modern customer experience tools that can scale, improve productivity, and support growing teams without the complexity of legacy communications systems.

With tools from Intermedia Unite, partners can help mid-market contact centers modernize with integrated UCaaS and CCaaS solutions, AI-powered capabilities, omnichannel engagement, and cloud-based flexibility. Discover practical strategies for capturing this growing opportunity and delivering measurable business value. https://tinyurl.com/3bkavanj

08/20/2026

Your Outlook inbox contains some of your organization’s most valuable information. Is it protected?

Intermedia Outlook Backup helps safeguard locally stored Outlook emails, contacts, calendars, attachments, and other critical data from crashes, accidental loss, or stolen devices. With flexible backup options, easy restoration, and seamless integration with Microsoft 365 and Exchange environments, it’s a simple way to add an extra layer of protection and peace of mind.

Learn more:

Protect your email data with Intermedia's Microsoft Outlook email backup solutions. Safeguard against data loss and simplify transitions to a new email service.