Startel

Startel Startel is a leading provider of best-in-class contact center solutions. Powerful contact center software that's easy to use. Plain and simple.

Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, government, healthcare, insurance, telephone answering service and utilities. Today, Startel has customers in 43 states across the United States as well as Canada, Central America, New Zealand, and Switzerland. Our customers depend on Startel’s solutions and services to increase business efficiencies, identify performance opportunities and deliver quick, secure and accurate communication 24/7 x 365.

📍 Next stop: Detroit!We're excited to be attending the GLTSA Conference October 6-8 and connecting with telephone answer...
09/29/2026

📍 Next stop: Detroit!

We're excited to be attending the GLTSA Conference October 6-8 and connecting with telephone answering service professionals from across the Great Lakes region and beyond.

Industry events like GLTSA are a great opportunity to share ideas, discuss challenges, discover new opportunities, and strengthen the relationships that make this industry so special.

If you'll be attending, make plans to stop by the Startel Experience Zone. We'd love to learn more about your business, answer your questions, and discuss ways to help your operation work even more efficiently.

We can't wait to see familiar faces and make some new connections along the way.

🤝 Will we see you in Detroit?

❓ Some questions make us laugh. Others make us think.Questions like:"Who decided Monday should happen every week?"Or:"If...
09/28/2026

❓ Some questions make us laugh. Others make us think.

Questions like:

"Who decided Monday should happen every week?"

Or:

"If the system is in the cloud, what happens when it rains?"

Maybe they don't have the most practical answers... but asking questions is how we learn.

In the contact center industry, the best improvements often start with a simple question:

"How can we help agents work smarter and serve customers better?"

The right question can uncover new opportunities, challenge old assumptions, and lead to better solutions for customers and teams alike.

💡 What's a question your team has asked that led to a meaningful improvement?

👻 Spooky season is almost here...So let's play a game:What's your contact center two-sentence horror story?We'll start:"...
09/25/2026

👻 Spooky season is almost here...

So let's play a game:

What's your contact center two-sentence horror story?

We'll start:

"Your call is important to us."
"You've been on hold for 43 minutes."

😱

Long wait times, missed calls, and frustrated customers can turn an ordinary day into a customer service nightmare.

Fortunately, horror stories don't have to be part of the script.

Now it's your turn. What's the scariest contact center sentence you've ever heard?

🍂 The seasons change. Has your software?As we welcome the first day of fall, it's a good time to think about what's help...
09/23/2026

🍂 The seasons change. Has your software?

As we welcome the first day of fall, it's a good time to think about what's helping your business grow... and what's simply taking up space.

Outdated systems can lead to inefficient workflows, limited flexibility, and unnecessary headaches for agents and administrators alike.

Modern contact center technology is designed to help teams work more efficiently, adapt more easily, and deliver better customer experiences.

This fall, don't let legacy software leave your business buried in the pile. 🍁

What's the biggest challenge you've faced with outdated technology?

🧙‍♂️ Happy Hobbit Day!Running a telephone answering service for a community that enjoys breakfast, second breakfast, ele...
09/22/2026

🧙‍♂️ Happy Hobbit Day!

Running a telephone answering service for a community that enjoys breakfast, second breakfast, elevenses, luncheon, afternoon tea, dinner, and supper sounds like a challenge worthy of an epic quest.

Fortunately, modern answering services don't need a wizard, an enchanted ring, or a journey across dangerous lands to stay organized.

With the right tools, managing calls, messages, and customer communications can be surprisingly simple.

🍃 Whether you're celebrating Hobbit Day or just enjoying an extra snack today, we hope your adventures are productive and your phones are quiet at meal time.

🏈 Football season is back... and so are unexpected impacts.A long pass through the office window probably isn't at the t...
09/19/2026

🏈 Football season is back... and so are unexpected impacts.

A long pass through the office window probably isn't at the top of your disaster recovery plan.

But whether it's a football, severe weather, a power outage, or another unexpected disruption, on-premise equipment can be vulnerable to the unexpected.

With hosted cloud solutions, your business communications aren't tied to a single physical location, helping your team stay connected when it matters most.

Because some surprises belong on the football field, not in your server room.

What's the most unexpected business disruption you've ever experienced?

🎉 And the winner is…Congratulations to Spring from AnswerOne, Inc for taking home our Bluetooth speaker giveaway at AST...
09/18/2026

🎉 And the winner is…

Congratulations to Spring from AnswerOne, Inc for taking home our Bluetooth speaker giveaway at ASTAA 2026! 🎵

A huge thank you to everyone who stopped by the Startel booth, entered the giveaway, and spent time chatting with our team. One of the best parts of every conference is reconnecting with familiar faces, meeting new ones, and hearing what’s happening across the answering service industry.

We appreciate everyone who helped make ASTAA another great event. Safe travels home, and we’ll see you at the next one!

Want to learn more about how Startel helps answering services and contact centers work smarter? Visit Startel.com to explore our solutions.

We’re in 📍Baltimore for ASTAA 2026! The conference is underway, and Bobby is ready to connect with the ASTAA community.I...
09/16/2026

We’re in 📍Baltimore for ASTAA 2026!

The conference is underway, and Bobby is ready to connect with the ASTAA community.

If you’re here this week, make sure you stop by the Startel Experience Zone to say hello, catch up with Bobby, and talk about what’s happening in your operation — from everyday challenges to new opportunities and what’s next for your technology.

Whether you’ve worked with Startel for years or you’re just getting to know us, we’d love to connect!

See you at the Startel Experience Zone!

We Remember.Today, we pause to honor the lives lost on September 11, 2001.We remember the victims, the families forever ...
09/11/2026

We Remember.

Today, we pause to honor the lives lost on September 11, 2001.

We remember the victims, the families forever impacted, and the courageous first responders and everyday heroes who answered the call when their communities needed them most.

As we reflect on this day, we are reminded of the strength, resilience, and unity that emerged in its aftermath.

We will never forget.

📍 We're headed to ASTAA 2026!The countdown is on, and we're looking forward to connecting with answering service profess...
09/11/2026

📍 We're headed to ASTAA 2026!

The countdown is on, and we're looking forward to connecting with answering service professionals from across the industry at this year's ASTAA Conference in Baltimore, Maryland.

There's nothing quite like getting together to share ideas, discuss industry trends, and learn from the people who keep customer communications running smoothly every day.

If you'll be attending, be sure to stop by and say hello to Bobby at our vendor table! We'd love to learn more about your operation, answer questions, and show you how Startel helps answering services work smarter and serve customers more efficiently.

🤝 Will we see you in Baltimore? Let us know in the comments!

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16 Goodyear
Irvine, CA
92618

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Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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