CWRU UTech

01/31/2020

Due to a change in licensing, access to Microsoft products on the Software Center will be changing effective February 1st. Faculty members who are university employees, staff, and students will retain their current access to Microsoft products. Faculty who are not employees of the university will no longer have access to download the products through the Software Center, but will continue to be able to run Office applications through the MyApps software streaming portal, myapps.case.edu. More information on the MyApps service can be found at https://case.edu/utech/services/myapps.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

, , , , , ,

01/31/2020

Due to scheduled maintenance, PeopleSoft Human Capital Management (HCM) will be unavailable on Saturday, February 1st from 12 AM to 9 AM. Campus community users will be unable to approve time, update time or view pay details as well as other functionality within HCM during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/31/2020

Due to scheduled maintenance, PeopleSoft Student Information System (SIS) will be unavailable on Sunday, February 2nd from 3 AM to 6 AM. Campus community users will be unable to view or update student details (including student account data, class schedules, class rosters, etc.) as well as other functionality within SIS during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/27/2020

Due to scheduled server maintenance, several services will be unavailable for a period of up to 30 minutes between the hours of 3 and 6 AM on Tuesday, January 28th. The following list will be the services affected:

• APEX (Oracle Application Express) Applications
• Aurora Maintainer Account System
• Campus Map
• Course Evaluation System
• Identity Management Webpages
o Account Activation, Password Change, Affiliate Request Form
• IP Self Registration and Other IP Management Tools
• Kelvin Smith Library Applications, Including APEX Applications
• OnBase
• School of Dental Medicine
o AStar Pro, axiUm, GSD, INFINITT PACS (Digital X-Rays)
• [U]Tech Software Center
• WWW Content Management Changes

For assistance with any technology product or service at Case Western Reserve University, contact the [U]Tech Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/24/2020

Due to scheduled maintenance, QuikPay will be unavailable on Monday, January 27th from 1:15 to 4:15 AM. Campus community users will be unable to to view student financial information, view account balances, or make payments during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/22/2020

Due to scheduled maintenance, EMS Spartan Reservation System will be unavailable on Wednesday, January 22nd at 8 PM to Thursday, January 23rd at 2 AM. Campus community users will be unable to view or book a room or workspace during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/10/2020

Due to scheduled maintenance, PeopleSoft Financials (FIN) will be unavailable on Sunday, January 12th from 3 AM to 6 AM. Campus community users will be unable to create or approve requisitions, submit travel and expense reports, as well as other functionality within FIN during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/10/2020

A system update for a component of the campus wireless networks will take place on Friday, January 10th from 3 AM to 6 AM. Campus community users may experience intermittent wireless network outage with CaseWireless, CaseGuest, CaseGaming, and Eduroam during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/07/2020

A hardware replacement for the campus Wireless system will take place on Wednesday, January 8th from 3 AM to 6 AM. Campus community users may experience intermittent wireless network outage with CaseGuest, CaseWireless, CaseGaming, and Eduroam during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/03/2020

Due to scheduled maintenance, TurnItIn and iThenticate will be unavailable on Saturday, January 4th from 11 AM to 5 PM. Campus community users will be unable to submit or grade entries during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

01/03/2020

Due to scheduled maintenance, PeopleSoft Student Information System (SIS) will be unavailable on Sunday, January 5th from 3 AM to 6 AM. Campus community users will be unable to view or update student details (including student account data, class schedules, class rosters, etc.) as well as other functionality within SIS during this time.

For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.

12/27/2019

Reminder: Due to scheduled maintenance, BlackBoard Transact will be unavailable starting Saturday, December 28th at 9 AM through Sunday, December 29th at 11:55 PM. Campus community users will be unable to use CaseOneCard On-Campus and unable to use Off-Campus vendors including virtual storefronts, such as GrubHub, during this time. Campus vending machines will accept cash and coin for transactions during this time.
For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at [email protected] or 216.368.HELP (4357) or visit help.case.edu.