Resolve

14/10/2026

GCSE students visited Resolve last week!
We welcomed students from Silverdale School to hear from our MD, Andrew Seaton, about how he set up Resolve and his experiences of running a business.

They had plenty of questions for Andrew, including the all-important one: what car does he drive? 🚗😄
Thanks for visiting us!

12/10/2026

We’re hiring a Team Manager! 🧡
We’re looking for an experienced Team Manager to lead one of our IT support teams.

You’ll coach and support your team, keep priorities on track, remove stumbling blocks and help create a friendly, collaborative place to work. 👥

If you’re an approachable leader who loves helping people succeed, we’d love to hear from you.

👉 Find out more and apply:
https://uk.indeed.com/cmp/Resolve-IT-Solutions-1/jobs?jk=cbfd2f0aab8d7d19&start=0&clearPrefilter=1

09/10/2026

We tested our AI Kickstarter on ourselves.

Before launching our AI Kickstarter, we put it to work in our own business.
Did it save us time? What challenges did we find? And did it deliver the results we hoped for?
📈 We tracked the impact and measured the real ROI.
🎥 Watch the video to see what happened.

08/10/2026

☕ Hot Chocolate Week at Resolve!
Our team can order fancy hot chocolates straight to their desks this week, all while raising money for St Luke's - Sheffield's Hospice. 🩷

🍫 Milk, white or vegan hot chocolate
🥛 Oat or dairy milk
☁️ Marshmallows
🍦 Cream
🌈 Rainbow sprinkles

All for a fantastic local cause. What would you have on yours? 😋

07/10/2026

Earn up to £1,000 with Resolve! 💷
Know a business that needs better IT support? Send them our way and you could earn up to £1,000 through our referral scheme.

🧡 £25 for a referral
🧡 £50 if it leads to a sales meeting
🧡 £1,000 if they sign up to an MSP or RCS agreement
Everybody wins! 🙌

Find out more 👉 https://resolve.co.uk/customer-happiness/referral-scheme/

06/10/2026

Learning how to use AI effectively is a lot of fun (and not just because it can make funny pictures).

The real benefit comes from knowing which tasks it's best suited to supporting.

Our latest article looks at where AI can have the biggest impact, where the quick wins are, and which tasks are still best handled by people.

Read it here: https://resolve.co.uk/blog/article/ai-tasks/


Note: image was made by AI, we don't both have matching shoes.

02/10/2026

🐴 Eight nominations, one worthy winner!

Congratulations to James, who picked up this month’s Resolve Horse after being praised for his technical knowledge, tackling challenging issues and consistently going above and beyond for our clients. 🏆👏

We celebrated with baked potatoes from our local take-away cafe, Cob & Crumb. 🥔
Well done, James and to all eight nominees! 💙

29/09/2026

The four-letter trick for better AI prompts 💡

Not getting the results you expected from Copilot?
A simple GCSE framework can help AI better understand what you need, giving you clearer, more accurate answers with less trial and error.

📖 Read the article here: https://resolve.co.uk/blog/article/gcse-method/

Do you have a favourite AI prompting tip? Let us know in the comments!

Discover the simple GCSE framework that turns vague requests into spot-on results and get more from AI.

28/09/2026

Prepare your business for Copilot

Rolling out Microsoft Copilot? Make sure you're set up for success first.
Watch this video to learn:
✅ Why your data should be in Microsoft 365
✅ What your team needs to know
✅ Why permissions matter
✅ How to manage guest access securely
A few simple steps now can make adoption much smoother.

25/09/2026

Customer feedback for Matt! 💙

A huge thank you to a client for sharing this lovely feedback.

It's always fantastic to hear when our team has made a positive impact, and Matt's professionalism, knowledge and friendly approach have clearly done just that.

👏 Well done, Matt. We're proud to have you on the team!