What are the opening hours?

Monday 8:30am - 5:30pm Tuesday 8:30am - 5:30pm Wednesday 8:30am - 5:30pm Thursday 8:30am - 5:30pm Friday 8:30am - 5:30pm

Commercial Networks Limited

Name: Commercial Networks Limited
Address: 6 Fellgate Court, Newcastle Under Lyme, ST52UA, GB
Telephone: +443334443455

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Commercial Networks Limited

Commercial Networks Ltd provides a wide range of support solutions for companies with 3 or more users.

Our network support service is designed to obtain the maximum level of reliability and performance with the minimum amount of downtime and inconvenience. Our experienced help desk can support organisations with or without in-house IT resources.

14/08/2026

Did you know? 🖥️

The average UK employee loses 93 hours a year to IT issues.

That's more than 12 full working days — per person — spent waiting for systems to come back, connections to return, or problems to get fixed.

For a team of 20, that's potentially 240 working days lost every year.

Not because of big disasters. Just the everyday friction of IT that isn't quite working properly.

13/08/2026

Insurance brokers, this one's for you. 🎯

The FCA expects firms to have robust operational resilience in place — and that includes your IT.

If your systems went down tomorrow, could your team still serve clients? Could you access policy records, process renewals, respond to claims?

For many brokers we speak to, the honest answer is: they're not sure.

That's not a criticism — IT resilience is rarely top of the agenda when you're focused on running a brokerage. But it's becoming harder to ignore.

A few questions worth asking your current IT provider:

✅ Do we have a tested backup and recovery plan?
✅ Are our systems monitored proactively or only fixed when they break?
✅ How quickly could we be back up and running after an outage?

If you're not getting clear answers, it might be time to ask someone who can give them.

We offer a free 30-minute IT review specifically for insurance brokerages.

Interested? Drop us a comment or call us on 0333 444 3455. 👇

11/08/2026

This week's numbers from our helpdesk:

📞 Average wait time to speak to someone: 8 seconds
📞 Longest anyone waited: 19 seconds
📧 Average email/ticket response time: under 15 minutes

Every call answered. Every email replied to. No voicemail, no ticket black holes, no chasing.

We share these every week because we think IT support should be accountable — not just to clients, but publicly.

07/08/2026

There are a lot of IT providers out there.

Here's why insurance brokers choose us.

Fast responses, real expertise, and a team that actually knows your industry - backed by nearly two decades of doing this properly.

We're not the biggest IT company in the UK. But for brokers who want support that actually picks up the phone and knows their business, we think that's a good thing.

06/08/2026

If your business handles client data your IT setup isn't just an operational issue. It's a compliance one.

Under UK GDPR, businesses are required to have appropriate technical measures in place to protect personal data. That includes things most people don't think about day to day:

🔒 Are your devices encrypted?
🔒 Who has access to your client files - and do they still need it?
🔒 When did someone last check your backup is actually working?
🔒 Is your software up to date, or are there known vulnerabilities sitting unpatched?

Most small brokerages we speak to have at least one gap in this list. Not because they're careless - but because nobody has ever sat down and properly reviewed it with them.

That's exactly what our free IT review covers.

30 minutes. No sales pitch. Just an honest look at where you stand and whether there's anything that needs attention before it becomes a problem.

DM us or drop a comment below to book yours. 👇

31/07/2026

Monday morning, your laptop won't turn on. What do you do first?

A) Panic 😅
B) Google it
C) Call IT immediately
D) Turn it off and on again and pray

30/07/2026

Most insurance brokers we speak to say the same thing.

They didn't realise how much time their team was losing to IT problems until they switched provider.

Slow responses. Recurring issues. Nobody who really knew their setup.

Once those friction points were gone, the difference was immediate, staff could just get on with their day without IT getting in the way.

If that sounds familiar, it might be worth a conversation.

We offer a free 30-minute IT review. No sales pitch, just an honest look at your current setup and whether there are any gaps worth knowing about.

Interested? Drop us a DM or comment below and we'll get something in the diary. 👇

28/07/2026

Last month: 9 second average wait time to speak to someone.

This month: 9 seconds.

In a world where response times can vary wildly depending on how busy a support team is, how many clients they're juggling, or whether it's a Monday morning — ours hasn't moved.

That's not luck. That's how we've built the team.

Every call answered. Every time. No voicemail, no "we'll call you back," no watching the clock wondering if anyone's coming.

For insurance brokers managing a team of people who need their systems working, that consistency matters more than almost anything else.

Your IT support should be something you never have to think about. ✅

How consistent is yours? 👇

24/07/2026

Huge news from the CNLTD team this Friday. 🏅

Rex has officially been recognised as the Best Behaved Dog at the weekend's dog show.

He accepted the medal with the same calm, professional attitude he brings to the office every day.

Honestly, it tracks. Rex has never missed a call, never complained about a Monday, and has never once let a client down.

We like to think some of that reliability rubs off on the rest of the team. 😄

Congratulations Rex — we couldn't be prouder. 🐾

What did your office mascot get up to last weekend? 👇

23/07/2026

Is your IT support actually working for you? 🤯

Address

6 Fellgate Court
Newcastle Under Lyme
ST52UA

Opening Hours

Monday	8:30am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5:30pm

Telephone

+443334443455

Website

http://www.cnltd.co.uk/

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