iTouchVision

Name: iTouchVision
Address: Unit 7031, 1 Fore Street London, London, EC2Y5EJ, GB
Telephone: +442070999266
Price range: £

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iTouchVision

Global leaders in Cloud and Mobile Business Solutions.

iTouchVision is one of the world's leading cloud-based service provider with innovation & excellence at its base. The company has made its presence in all business verticals with its technical & operational capabilities to enhance the working of private & public sector organisations. Our products, ranging from Web-based software to Mobile applications have made their mark globally to transform the way work is completed. iTouchVision is also an official Oracle Gold Partner providing specialist enterprise software solutions to a number of clients across a number of industries. We have been developing software solutions and suite of mobile applications to match the industry requirements and aid the business processes. Mobility to organizations and virtual working using mobile applications has been our agenda all the while. Wherever you are, whatever you are doing, we aim to cover you in a digital wave and make all your business related information available at your finger tips.

25/09/2026

Managing assets and public spaces effectively is a vital responsibility for local councils. From parks and playgrounds to streetlights and benches, these public assets play a crucial role in community well-being and safety.

Ensuring these spaces are well-maintained, accessible and efficiently managed is no small task, particularly with growing financial pressures and increasing community expectations.

At My Council Services, we provide Asset and Public Spaces Management Software designed specifically for UK councils, enabling them to manage public assets with precision, transparency and efficiency.

Our solution helps councils not only maintain compliance with regulatory standards but also foster thriving and well-cared-for communities.

Explore more: https://www.mycouncilservices.com/asset-public-spaces/

24/09/2026

One platform. Connected council services. Better outcomes.

My Council Services (MCS) is an all-in-one, cloud-based digital platform designed for local authorities across the UK and Ireland.

From CRM, self-service portals, online forms and mobile working to AI-enabled services, waste, licensing, revenues & benefits, GIS, highways, housing, bookings, complaints and more, MCS brings council services together through one adaptable, connected platform.

With automation, integrated workflows and AI, councils can simplify processes, reduce administration, improve visibility and deliver better digital experiences for both residents and staff.

Smarter services. Connected teams. Stronger communities.

Book a demo: https://www.mycouncilservices.com/demo/

23/09/2026

As technology continues to evolve, UK councils face increasing pressure to modernise their services and improve efficiency. Mobile apps, mobile working solutions and self-service kiosks are playing an increasingly vital role in transforming how councils deliver services to their communities.

With the growing demand for accessible, efficient and convenient public services, councils must adapt to meet the needs of their citizens and their workforce.

At My Council Services, we provide cutting-edge Mobile Apps, Mobile Working and Kiosk solutions specifically designed for UK councils.

Our platform empowers local authorities to improve the delivery of services, streamline operations, and enhance citizen engagement through mobile-first technologies.

Explore more: https://www.mycouncilservices.com/mobile-apps/

22/09/2026

Efficient land and property management is the backbone of successful local governance. For UK councils, the ability to manage spatial data, ensure accurate property records, and make informed decisions is critical.

That’s where Geographic Information Systems (GIS) and Local Land and Property Gazetteer (LLPG) solutions come in.

At My Council Services, we understand the unique challenges that local authorities face.

From planning new housing developments to maintaining public infrastructure, our integrated GIS and LLPG Management Solution is designed to help councils streamline operations, meet regulatory standards, and provide better services to their communities.

Explore more: https://www.mycouncilservices.com/gis-llpg/

18/09/2026

In the ever-evolving landscape of local governance, managing licensing and regulatory services efficiently is paramount.

For UK councils, ensuring public safety while maintaining compliance with legal standards is a crucial responsibility. With the increasing complexities of regulations and the variety of licences councils must manage, it’s clear that a robust Local Authority Licensing Software solution is essential.

At My Council Services, we provide a comprehensive software solution designed to simplify the licensing process, enhance operational efficiency, and improve service delivery to the community.

Explore more: https://www.mycouncilservices.com/licensing-regulatory/

16/09/2026

A resident can explain a missed bin collection, a housing repair or a benefits query perfectly well to an AI assistant. But if that conversation ends in an email, a re-keying task or a note for somebody to pick up later, the council has only automated its front door.

For UK and Irish local authorities, the value of an AI contact centre is not the fluency of the conversation. It is whether that conversation can securely trigger, update and track real work inside the systems that actually deliver the service, the CRM, the LLPG, the telephony platform, the waste round, the FOI workflow, the in-cab device in a vehicle three miles away.

This article sets out how council digital and customer services leads can connect an AI contact centre to back-office systems, reduce avoidable contact, and do it without losing control of data, statutory deadlines or accessibility obligations.

Read more: “AI Contact Centres for Councils: Connecting resident conversations to back-office action”

https://www.mycouncilservices.com/ai-contact-centre-councils/

09/09/2026

In an era of transparency and public accountability, local councils must manage a growing number of public information requests and complaints. Whether it’s responding to Freedom of Information (FOI) requests, managing Subject Access Requests (SAR) or complying with the Environmental Information Regulations (EIR), UK councils are legally bound to provide timely, accurate, and thorough responses.

For councils, the stakes are high. Failing to meet legal deadlines can not only result in costly penalties but can also erode public trust in local government services. The need for an efficient, scalable and automated complaints and information management solution has never been greater.

At My Council Services, we provide an integrated FOI, SAR and EIR Request Management Software that simplifies the complex process of handling complaints and requests, ensuring that councils can deliver services efficiently, remain compliant with regulations and enhance transparency with the public.

Explore more: https://www.mycouncilservices.com/foi-sar-eir/

08/09/2026

In the face of budget constraints, rising citizen expectations and rapid technological advancements, local governments in the UK are increasingly turning to digital transformation to modernise their operations.

From automating processes to engaging with residents through innovative platforms, councils are leveraging technology to deliver more efficient and inclusive services.

This article explores how digital transformation is reshaping local government, highlighting success stories, challenges, and key lessons learned.

Read more: “Digital transformation in local government: Success stories & lessons”

http://mycouncilservices.com/digital-transformation-in-local-government/

03/09/2026

In an era where digital transformation is reshaping public services, UK councils are increasingly adopting self-service portals to enhance citizen engagement and operational efficiency.

These platforms empower residents to interact with local authorities at their convenience, leading to improved service delivery and significant cost savings.

Read more: “Streamlining citizen service requests: Self-service portals for UK councils”

https://www.mycouncilservices.com/self-service-portals/

02/09/2026

A strong local authority digital strategy is no longer a forward-looking ambition – it’s a present-day necessity. Across the UK and Ireland, councils are under pressure to deliver better services with tighter budgets, rising demand, and increasing public expectations.

2026 marks a turning point. Authorities that move with clarity and purpose will not only improve efficiency but also rebuild trust with residents through accessible, reliable, and responsive digital services for councils.

Read more: “Digital transformation roadmap for UK and Irish local authorities in 2026: Priorities, challenges, and proven tools”

https://www.mycouncilservices.com/local-authority-digital-strategy/

Address

Unit 7031, 1 Fore Street London
London
EC2Y5EJ

Telephone

+442070999266

Website

http://www.iTouchVision.com/

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