03/02/2026
New ITIL 5 is a confident step forward. Your investment into ITIL is secured
If you are already certified or familiar with , ITIL 5 is not a reset. It is a natural next step, the evolution, that allows you to move forward with confidence, when and how it makes sense for you. Existing knowledge, experience, and certifications remain fully relevant as part of this evolution.
In the meantime, ITIL 4 remains available for those who wish to continue their current certification journey. And ITIL 4 is likely to run in parallel with ITIL (Version 5) for approximately 12 months.
FAQs
Q: I have ITIL 4 Foundation certification. How should I go about transitioning to ITIL (Version 5)?
A: If you hold an ITIL 4 Foundation certificate you are not required to retake your Foundation certification to access ITIL (Version 5) upper-level modules. ITIL 4 qualifications are fully recognized as exam prerequisites for all advanced ITIL (Version 5) qualifications.
Q: I have a single ITIL 4 certificate, but no ITIL 4 designation. What is the best way to continue my ITIL journey?
A: With any ITIL 4 certificate, you already have a strong starting point for progressing into ITIL (Version 5). ITIL 4 certificates are recognized as valid exam pre-requisites for ITIL (Version 5) advanced level modules. The best way to continue your journey is to choose an ITIL (Version 5) path that aligns with your goals. Your ITIL 4 experience is not lost, it provides context and understanding that will make learning ITIL (Version 5) easier.
Q: I am one certificate away from the ITIL 4 Managing Professional (MP) designation. What is the best way to continue my ITIL journey?
A: When you are close to achieving an ITIL 4 designation you have two possible routes:
1. Complete your journey to ITIL 4 MP and then take the ITIL MP (Version 5) Transition module which will upgrade your designation to ITIL (Version 5).
2. Start with any ITIL (Version 5) advanced module and continue your ITIL journey within the ITIL (Version 5) qualification scheme.
A: I have ITIL 4 MP. How should I go about transitioning to ITIL (Version 5)?
Q: ITIL 4 MPs can step straight into our ITIL MP (Version 5) Transition module. This module is intended to introduce Foundational concepts and then build on these with key concepts from our new Experience, Product, Service and Transformation modules.
A: I have ITIL 4 Master. How should I go about transitioning to ITIL (Version 5)?
Q: ITIL 4 Masters can step straight into our ITIL Managing Professional (Version 5) Transition module. This will upgrade the Managing Professional, Practice Manager and Strategic leader designation as well as the Master designation
The routes outlined above reflect some of the most commonly asked-about ITIL transition paths. We’ll keep this information updated as guidance evolves and new details become available.
Keep followed to receive more updates. And all your questions and concerns can be addressed to [email protected]
