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First Due

Our mission is to protect the lives of firefighters everywhere by arming them with critical location & scene data for better, faster decision making.

Think of us as OpenData + SaaS + Emergency Response! After a 2016 successful seed round led by New York Angels, the team at First Due Size-Up are on a mission to end first responder injuries due to a lack of information with our a SaaS based platform built by firefighters for firefighters. The platform aggregates data from both online and offline data silos and communicates the information in a qu

ick and easy to consume format. Combined with seamless dispatch integration, firefighters now have the data they need when they need it - helping them respond safely and more effectively. Reduce Cost. Save Lives. Transform Emergency Response.

14/08/2026

Elevate EMS clinical training with real-world expertise 🚁

Training that reflects the realities of the field isn't optional; it's essential for patient outcomes and provider readiness.

That's why First Due partners with Air Methods Ascend to bring evidence-based, field-clinician-taught courses directly into your Training & LMS software. Agencies get:

✅ Comprehensive training: Trauma management, advanced procedures, prehospital care, and aeromedical physiology
✅ Built-in compliance: Ascend courses embedded in First Due LMS make it easy to assign, track, and report on certification requirements
✅ On-demand flexibility: Your team learns anytime, anywhere, on their schedule

Clinical excellence starts with training that comes from the field, not just the classroom.

Explore Air Methods Ascend in First Due: https://hubs.li/Q04sRHFk0

13/08/2026

Training shouldn't stop at documentation.

📋 Join us August 27 at 3:00 PM EST an inside look at First Due's newest LMS enhancements, including Course Builder, Quiz Builder, and the enhanced Course Library.

See how your department can transform existing training materials into engaging online learning experiences, all from one platform.

What to expect:
🎓 Learn how to create custom online training using Course Builder
📝 Explore Quiz Builder capabilities that go beyond simple testing
🔍 See how personnel can discover and complete training through the Course Library
📈 Discover how First Due's LMS helps departments move from training documentation to training development

Register now 🔗: https://hubs.li/Q04sPS170

12/08/2026

We're live at ! Our team hit the ground running on opening day at IAFC's Fire-Rescue International Conference & Expo. Stop by the First Due booth and see what AI-powered fire & EMS software looks like in action. 🚒✨

12/08/2026

🧭 Assignments show what a crew is doing. Now they show where, too

The latest Geographic Accountability update to the First Due ICS Command Board separates location from assignment, giving commanders a clearer view of crew positioning and IDLH zones, all from the same board.

Here's what's new:

🏢 Floor-by-floor tracking — for any multi-level structure, not just high-rises
🗂️ Custom View for flexible, drag-and-drop tracking on any incident type
🔤 Building-side tracking with Alpha/Bravo/Charlie/Delta designations
🔄 Switch between views instantly, right from the main board

Every action is logged automatically, so you've got a timestamped record ready for your incident documentation.

Join us for a live look at how it works and what it means for the next complex incident.
Save your spot: https://hubs.li/Q04sPd7q0

07/08/2026

AI has the potential to transform the fire service—but only if it's built on the right foundation.

Join Matt Mullen, VP of AI Strategy at First Due, during the FRI 2026 Closing General Session as he shares why the future of AI starts with capturing better information at the point of action, not relying on memory after the incident.

Discover how this shift can improve documentation, training, quality assurance, and the decisions that follow.

📍FRI 2026 Main Stage
🗓️ Friday, August 14

See you in Kansas City!

06/08/2026

Assigning crews is one thing. Knowing exactly where they're operating while an incident unfolds is another.

That's the gap the latest Geographic Accountability enhancements to the First Due ICS Command Board close. Built mobile-first, they give commanders three new ways to see an incident as it actually happens — from a tablet, MDT, laptop, or phone.

We're pulling back the curtain on what's new and why it changes how commanders operate on scene:

🏢 Floors view: fire floor, IDLH floors, floor-specific CAN reports
🗂️ Kanban view: flexible geographic and operational assignments
🔤 Alpha/Bravo/Charlie/Delta view: track resources by building side
📱 One command board: personnel, pre-plans, and CAD notes, any device

If you're responsible for accountability and situational awareness on scene, this is the webinar that shows you what's already built, not just what's coming.

Register now: https://hubs.li/Q04rspWD0

05/08/2026

Struggling to keep up with ITM compliance?

Closing the gaps doesn't have to mean more work. Watch our on-demand webinar to learn how modern ITM programs can improve reporting, visibility, and accountability without adding to your team's workload.

Here's what you'll learn:

📋 Understand the reporting and visibility gaps impacting ITM compliance
📂 Identify challenges caused by paper, email, and disconnected workflows
⚙️ Learn practical strategies for simplifying ITM modernization
🔗 Explore how connected workflows improve accountability and efficiency

🎥 Watch on demand at https://hubs.li/Q04rF_Bb0

04/08/2026

Trust is built long before the alarm ever drops. 🚒

Author Johnny Torgeson joins First Due TableTalk's Eddie Buchanan to explore why leadership alone isn't the finish line — building a real team is. For company officers, supervisors, and crew members alike, this conversation digs into identity, trust, peer accountability, and the daily habits that turn a group of responders into a high-performing unit.

The discussion examines how crews move from simply working alongside one another to truly operating as a team, and why that shift has to happen well before the alarm sounds.

Watch the full episode: https://hubs.li/Q04rPs9L0

03/08/2026

French River Fire Department proves that modern technology doesn't just save time—it strengthens volunteer response.

With 32 active volunteers across two stations, French River needed a better way to coordinate responders, manage readiness, and eliminate paper-based processes.

After implementing First Due, they transformed the way they operate:

⏱️ Incident reports reduced from 2 hours to under 5 minutes
🚒 Real-time visibility into who's responding and where they're headed
📋 Equipment checks, training, work orders, and incident command—all in one connected platform

Want to see how your department can achieve similar results?

📅 Join our live webinar on August 5 to see how agencies are simplifying operations, improving response, and empowering crews with one connected system.

Reserve your spot: https://hubs.li/Q04rFL-b0

30/07/2026

400+ paper pre-plans. Long narrative documents. Binders pulled from apparatus mid-response.

That was the reality for Savannah River Site Fire Department — until crews started searching by facility, viewing it on a map, and pulling up concise response info right from the iPad in the rig.

"The crews have expressed how easy it is to see what they need to know—and how quickly they can get the information they need." — Samantha Leonard, Pre-Incident Plans & Surveys Coordinator

See how they're doing it ➡️ https://hubs.ly/Q04qY4lZ0

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