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Condo Control

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Toronto, ON
Condo Control

Condo Control builds property management software that helps condos and HOAs regain control over rou See the software in action and watch the demo today!

Condo Control is the really smart way to manage condos and HOAs. Since their foundation in March of 2008, Condo Control has been helping property managers, board members, security guards and residents with all aspects of running and living in a condo or HOA. Our online platform features communications, record-keeping, and tools for security and concierge services to help your community run smoothly. http://www.condocontrolcentral.com/watch-demo/

08/25/2026

Great day, great cause. 🙌 Our team spent time volunteering at Eastview Community Centre last week because building strong communities is what we're all about, on and off the clock.

08/19/2026

A company was sanctioned $10,000 for something that's probably happening in your community right now.

Courts have consistently held that business-related text messages are subject to discovery whether they lived on a company device or someone's personal phone. Delete them, and you're not just losing context. You're risking sanctions.

Here's what board members often don't realize: those record-keeping obligations belong to the association. Florida sets a 7-year minimum for official records. Attorneys generally advise 4–6 years for resident correspondence. When a dispute lands, it's your community's legal record on the line, not just your management company's.

Now picture where much of that correspondence actually lives: text threads on a manager's personal phone. That record has no retention policy. It disappears the moment they switch jobs, phones, or companies, and your association's paper trail goes with it.

Ask your management company one question: if we were in litigation tomorrow, could you produce every resident communication from the last five years?

If the answer is "it depends," that's the gap. Condo Control's unified communication platform closes it. One inbox per community, every message retained and searchable, and full board visibility into how your community is run. Real transparency isn't a courtesy. It's your legal record, intact.

08/06/2026

Your management company handles 20 units the same way they handle 1,000. If they don't, that's not a scale problem, it's your fiduciary risk.

A few numbers worth sitting with as a board member evaluating how your community is managed:
• Labor costs for private industry workers rose 3.4% in 2025. If your management company isn't running on repeatable processes, that cost pressure often shows up as rising fees or declining service.
• Decision fatigue is real, and it's expensive. When a management team is making judgment calls case-by-case instead of following a documented process, the inconsistency eventually lands on your desk as a resident complaint.
• Inconsistency is a governance risk, not just an efficiency one. When rule enforcement or service quality varies from one situation to the next, residents notice, and boards are the ones who have to answer for it, explain it, or find a new management company.
• Documented processes protect you too. When your management company runs on SOPs instead of individual staff knowledge, you're not exposed every time a manager changes or a key person leaves. The knowledge stays with your community, not with one person.

Here's what to ask your management company: where do your SOPs live? If the honest answer is "scattered across emails, shared drives, and someone's memory," that's a gap worth closing before it becomes a bigger problem.

With Condo Control, SOPs, templates, and role-based permissions live inside the same platform your management team already works in every day, so the standard your board approved is the standard that's actually followed, every time.

Does your management company have documented SOPs you've actually seen, or are you taking their word for it?

07/30/2026

𝐌𝐨𝐫𝐞 𝐝𝐨𝐨𝐫𝐬 𝐝𝐨 𝐧𝐨𝐭 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐜𝐚𝐥𝐥𝐲 𝐦𝐞𝐚𝐧 𝐦𝐨𝐫𝐞 𝐩𝐫𝐨𝐟𝐢𝐭.

Not when manager salaries, overhead and client expectations are rising, while the traditional management fee still assumes that almost everything is included.

In this clip from Property Leaders Podcast, Val Khomenko, Director of Condominium Management at TSE Management Services Inc., highlights a challenge many property management companies are facing: there is only so much work you can place on each manager before capacity, service quality and retention begin to suffer.
The answer cannot always be another 10 or 15 properties per manager.

The better question is: 𝐇𝐨𝐰 𝐜𝐚𝐧 𝐚 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐠𝐞𝐭 𝐩𝐫𝐨𝐩𝐞𝐫𝐥𝐲 𝐩𝐚𝐢𝐝 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐯𝐚𝐥𝐮𝐞 𝐢𝐭𝐬 𝐭𝐞𝐚𝐦 𝐢𝐬 𝐚𝐥𝐫𝐞𝐚𝐝𝐲 𝐜𝐫𝐞𝐚𝐭𝐢𝐧𝐠?

That is where ancillary revenue becomes more than a side opportunity. Facility services, premium programs and technology-enabled offerings can become deliberate, repeatable service lines that increase revenue per door, improve margins and help the portfolio grow without payroll growing at the same pace.

This is not about charging clients for everything. It is about making sure valuable work does not disappear into overhead.

The next stage of growth for many property management companies may not come only from adding more doors. It may come from building more value and margin into every door they already manage.

Watch the full Property Leaders episode on YouTube: https://bit.ly/4xhaiiu

07/24/2026

Your portfolio is growing. Your team isn't.

373,000 community associations. $124.2B collected in assessments last year. And 97% of executives say qualified workers are hard to find.

The math only works with standardization, not more headcount.

Right now, in a lot of portfolios: dues live in one system, invoices get approved in another, and someone spends their week reconciling the gaps. A single manual invoice costs $13+ and takes 3 weeks. A paper check runs $4-20. Multiply that across every association.

Standardize payment workflow:
• A written, board-approved collections policy
• Digital payments, with ACH as the default
• A defined AP approval workflow
• Real-time reporting for the board

Centralize it, and companies see 60-70% lower admin costs and 90%+ AP automation.

What's eating the most manual hours in your portfolio?

07/17/2026

Sun, food, and the Condo Control team — it turns out "team building" tastes a lot better with a Stock Bar patio. Grateful for a team that works hard and celebrates harder! ☀️

07/14/2026

Meet the Head of Onboarding, Farhiya, who makes "going live" feel like no big deal.

Property managers don't just need great software — they need people who get it.
The kind who've seen every migration scenario, every "our data is a mess" moment, and every "wait, this actually works?" reaction.
That's exactly who shows up for you during activation.

Your switch to Condo Control shouldn't feel like a leap of faith.
It should feel like you've got the right people in your corner from day 1.

07/07/2026

Financial onboarding done right doesn't just protect owners from late fees. It protects the board from disputes, the manager from phone calls, and the whole community from the mortgage-financing risk that comes with high delinquency.

Here's why it matters: 56% of Americans have missed a bill simply because they forgot it existed or miscalculated the due date.

The fix isn't complicated. It's four things, done on day one, before the first invoice ever lands:
• A standalone financial welcome communication (what's owed, when, how to pay, who to ask)
• A collection policy delivered upfront, not pulled out after a problem
• A fully populated owner ledger from the moment ownership transfers
• Autopay enrollment + portal access set up in parallel, not after the fact

The numbers back it up:
• Delinquency runs ~17% for owners on manual payment vs. ~6% for those on autopay
• Enrolling in autopay during onboarding is linked to a 40-point drop in first-month delinquency
• Self-service portals cut inbound billing calls by 25-35%.

Financial onboarding isn't paperwork. It's delinquency prevention.

07/03/2026

Happy 4th of July! Wishing everyone a safe and joyful holiday.

07/01/2026

Happy Canada Day to all!

Address

2 Carlton Steet
Toronto, ON
M4Y1X4

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://www.condocontrol.com/

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