Callnovo Contact Center

Callnovo Contact Center Empowering global customer engagement through human expertise, software, and AI.

Callnovo is a global provider of multilingual customer service outsourcing and AI-powered support solutions. For 20+ years we’ve helped 1,000+ companies across 40+ industries deliver 24/7 customer support in 65+ languages via phone, chat, email, SMS, and social media. We combine human expertise, advanced technology, and AI to create exceptional customer experiences worldwide.

👀When you schedule a remote interview…and everyone agrees on the time.But no one agrees on the timezone. 😂Interviewer: “...
08/16/2026

👀When you schedule a remote interview…

and everyone agrees on the time.

But no one agrees on the timezone. 😂

Interviewer: “Where are you?”

Candidate: “I’m here! You weren’t.”

Interviewer: “I was here an hour ago.”

👉Moral of the story:
Always confirm the timezone before the interview.
Otherwise, someone will be waiting with too much coffee.

🌞3 Reasons NOT to Work HereDon’t join us — you’ll enjoy location‑free work with zero commute stress.Don’t join us — our ...
08/14/2026

🌞3 Reasons NOT to Work Here

Don’t join us — you’ll enjoy location‑free work with zero commute stress.

Don’t join us — our global team brings holiday greetings from all over the world.

Don’t join us — great benefits may kill your motivation to look for another job.

What's your opinion？👀

🔥 Urgent Opening | Outbound Sales Role 🔥We are actively recruiting passionate and experienced Ukrainian Native Outbound...
08/14/2026

🔥 Urgent Opening | Outbound Sales Role 🔥

We are actively recruiting passionate and experienced Ukrainian Native Outbound Sales / Cold Calling Specialists to join our professional sales team! If you are a local Ukrainian resident with sales experience, this is your great opportunity.

✅ Basic Requirements (Must-Meet)
- Native Ukrainian Speaker: Fluent in Ukrainian as mother tongue
- Residency: Currently residing in Ukraine (local Ukrainian resident)
- Work Experience: Minimum 1 year of formal working experience in outbound sales / cold calling
- Language Bonus: No strict English proficiency required! We provide free internal English training for eligible candidates

🕒 Working Hours
9:30 AM – 6:30 PM (Regular fixed shift, stable working schedule)

💡 About the Role
This is a professional lead generation outbound sales position focusing on business clue development. We offer standardized work training, and formal employment treatment. Our team is professional and supportive, suitable for candidates who are steady and willing to develop long-term career.

📩 How to Apply
Welcome to share this post or refer to yourfriends!
https://assess.herodash.ai/jobs/161

08/08/2026

👀Interview Mistakes You Need to Stop Making！

Watch This Guide Now~

Are you an early bird or a night owl? 🦉🐦In a global job interview, this sounds like a harmless icebreaker. But if you’r...
08/07/2026

Are you an early bird or a night owl? 🦉🐦

In a global job interview, this sounds like a harmless icebreaker. But if you’re working across time zones, the real answer is often: "I’m an exhausted pigeon." 🐦💤

(Just kidding! Well, mostly...)

This classic interview question is actually a secret tool used by international recruiters to gauge your energy management, self-awareness, and remote work adaptability.

Let’s decode what your answer really says about you (and learn some great English idioms along the way! 👇):

✨ The Early Bird

The Pitch: "I hit the ground running!"

The Vibe: You crack open your laptop at 6 AM, inbox cleared by 8 AM, and finish your biggest project before lunch.

Global Advantage: Perfect for syncing with teams in time zones that are hours ahead of yours!

🌕 The Night Owl

The Pitch: "I burn the midnight oil—and that's when my best creative sparks fly."

The Vibe: Silent night, zero distractions, pure focus. Your peak productivity unlocks after 9 PM.

Global Advantage: Ideal for late-night calls with headquarters across the ocean!

💬 Quick Quiz Time!
If you had a 9 PM cross-border interview:
A) I’d be full of energy—that’s my golden hour! 🚀
B) I’d be powered 100% by espresso and pure willpower. ☕

Drop an 🦉 or a 🐦 in the comments to tell us your vibe!

Hiring Bilingual Spanish & English Customer Service Representatives!Job Basic Info✅ Shift: Mon.-Fri., 12PM – 8PM，ESTKey ...
08/04/2026

Hiring Bilingual Spanish & English Customer Service Representatives!

Job Basic Info
✅ Shift: Mon.-Fri., 12PM – 8PM，EST

Key Job Responsibilities：
-Handle incoming customer calls, resolve inquiries & follow up on missed calls promptly
-Meet fixed daily outbound call KPIs and positive response benchmarks; manage high outbound call volumes efficiently
-Guide users to share genuine positive feedback and collect customer complaints & improvement suggestions to optimize products & workflows
-Track core CSR performance metrics: response timeliness, churn/drop-out rate, customer satisfaction score
-Master full product knowledge and complete additional ad-hoc tasks from team supervisors

Client Critical Requirement：
-Associate/College degree or higher;
-Native/ proficient Spanish + fluent English;
-Minimum 1–2 years formal customer service experience;
-Outstanding verbal communication, interpersonal skills, polished professional communication & stable work performance
-Previous Amazon customer service experience is a huge plus!

What We Offer:
Stable remote/office role | Complete training support | Clear KPI growth path | Friendly international team

👉 Upload your CV to this unique link:
https://assess.herodash.ai/jobs/139

08/01/2026

Look at this 👀Hybrid IT & Systems Role!

⚡ WE’RE HIRING: Hybrid IT & Systems Role! ⚡Looking for a stable, long-term WFH/Office role with a growing Australian ren...
07/31/2026

⚡ WE’RE HIRING: Hybrid IT & Systems Role! ⚡

Looking for a stable, long-term WFH/Office role with a growing Australian renewable energy firm? Carbon Heroes is looking for a quick learner to take ownership of our core systems!

🌏 Role Highlights:

Position: Hybrid IT & Systems Support

Setup: 100% Work From Home/Office (Philippines-Based)

Schedule: Sydney Business Hours (Day Shift) | Full-time Permanent

🛠️ What You’ll Do:

Manage & optimize Zoho One & business workflows

Build automations, custom reports & system integrations

Handle daily system support & user access issues

Maintain & update WordPress websites

Collaborate directly with leadership to drive tech efficiency

🎯 What We’re Looking For:

Hands-on experience with Zoho CRM / Zoho Suite

Solid background in CRM/ERP system administration

Basic WordPress maintenance skills

Strong problem-solving & communication skills

Complete setup & capability to work Sydney hours

💡 Why Join Us?

Stable long-term growth in the renewable energy sector

Diverse hands-on experience across cloud systems

Direct collaboration with leadership & supportive culture

📩 How to Apply:
Submit your CV + a short write-up covering:
1️⃣ Zoho & business systems you’ve managed
2️⃣ A real example of a workflow process you improved
3️⃣ Your WordPress experience
4️⃣ Your location & confirmation of Sydney hours availability
5️⃣ Expected monthly salary (PHP) & notice period

👉 Apply Now! Send your application to：
https://assess.herodash.ai/jobs/172

Ever tried hiring globally and ended up accidentally becoming a night owl... in the wrong time zone? 🦉💼Doing HR across b...
07/30/2026

Ever tried hiring globally and ended up accidentally becoming a night owl... in the wrong time zone? 🦉💼

Doing HR across borders sounds super glamorous—until you find yourself:

1️⃣ Living in "Time Zone Limbo" 🕒
You’re in Shanghai, your candidate is in São Paulo, and the hiring manager is in London.

-You: "Great, let's set up a quick 15-minute call!"

-London: "Sounds good, 9 AM my time!"

-São Paulo: "Cool, that's 5 AM for me!"

-You (at 4 AM, drinking your 5th coffee): "Totally fine! I never sleep anyway! 😀"

We handle global recruiting, cultural alignment, and local compliance—so you can finally go to bed before midnight. 💤✨

07/25/2026

🌏 No matter where you are on Earth, we can work together!

Our team is headquartered in China with global busines.

We’re recruiting bilingual customer service staff now!🪁

Requirements: English & Spanish fluent, 1+ year CS experience

Click the link to view vacancies & join our international team today!👏

Address

3601 Highway 7 East, Suite1108, Markham
Toronto, ON
L3R0M3

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