HotDoc

15/10/2026

Never lose track of a script again 🙌

Health Wallet is here, in the HotDoc app. Store your paper and eScripts in one place, see how many repeats you have left, and get a reminder before a script runs out. You can keep your family’s scripts in there too.

When you need a new one, you can request it from your practice or book with your usual GP, right from the app.

Update your HotDoc app to find it!

23/09/2026

Privacy questions still on your mind? 🔒

Our August privacy webinar with Ella Cannon from CIE Legal sparked more questions than we had time to answer, so we're bringing her back for a dedicated follow-up session.

We'll cover:
✅ Patient access to records
✅ Keeping and destroying records
✅ Requests from family members
✅ Privacy for children of separated parents
✅ Fees and consent for releasing records
✅ Practice closures and transitions
✅ AI scribes and your privacy obligations

📅 1st October, 2026| 🕐 12:30pm AEST | 💻 Online

Register now: https://hubs.li/Q04y5xQ90

Can't make it live? Register and we'll send you the recording.

Tools and templates for your practice

04/09/2026

🎉 We're at CCIM 2026!

Come find the HotDoc stand and say hi to Kiana and Abhi, they'd love to chat all things practice management, patient engagement, and what's new at HotDoc.

See you on the conference floor! 👋

02/09/2026

We are proud to be sponsoring Creative Careers in Medicine (CCIM) 2026: Metamorphosis 🦋

Doctors don't fit one mould and this conference is a celebration of every path a medical career can take, from entrepreneurship and digital health to policy, research and beyond.

Join us at the QT Gold Coast on 4–5 September for two days of stories, ideas and connection with a community reshaping what a career in medicine can look like.

Register here: https://hubs.li/Q04tt_zf0

01/09/2026

🎉Big news: Document Assistant has launched! We know reception teams spend hours on referrals, results, and reports, time that could be spent with patients instead.

Built directly from practice feedback, Document Assistant changes that. Upload one document or a whole batch, and AI extracts the key details, preps everything for review, and imports straight into Best Practice. No more manual data entry.

✅ Routes documents to the Patient File, Doctor's Inbox or Investigations
✅ Flags duplicates before import
✅ Archives imported documents automatically

It's free to trial for 30 days, a low-risk way to see the time savings for your practice.

👉 Activate your trial from the Document Assistant tab in your HotDoc Dashboard, and access it via the HotDoc Sidebar.

31/08/2026

⏳ 1 DAY TO GO

Tomorrow's the day! HotDoc's newest AI Sidekick, Document Assistant, makes its public debut 🎉

If your team is still manually reading, sorting, and re-keying incoming documents - this is the fix. Document Assistant reads them, pulls out the important data, and files it straight into Best Practice. No more admin backlog. No more data-entry errors. Just more time back for patients.

Join us live for the Document Assistant Launch Party webinar, where you'll get:
🎬 Live demos
📈 Great Insights
💬 Real practices sharing exactly how many hours Document Assistant has saved them

And here's the best bit - walk away ready to start your own free 30-day trial, so this time next week, you could be getting those hours back too.

📅 Tomorrow, September 1st - 12:30pm AEST
🔗 RSVP link - https://hubs.li/Q04vPRHT0

See you there!

Launching HotDoc's first AI tool for medical correspondence

27/08/2026

The countdown is ON ⏳

Meet Document Assistant - HotDoc's newest AI Sidekick, built to take the manual, repetitive document work off your team's plate. It reads incoming documents, pulls out the important data, and files it straight into Best Practice. Less admin, fewer errors, more time back for patients.

We're celebrating its public debut at the Document Assistant Launch Party webinar - and this time next week, you could be starting a free 30-day trial and getting those hours back for higher-priority work.

Expect live demos, party hats 🎉 and real practices already using Document Assistant, sharing exactly how much time they've saved.

📅 September 1st
🔗 RSVP here - https://hubs.li/Q04vlqg60

Launching HotDoc's first AI tool for medical correspondence

14/08/2026

🤖 Meet HotDoc's newest team member: Document Assistant.
For the past few months, they've been quietly working behind the scenes at trial practices — reading referrals, results and reports, and helping teams stay on top of medical correspondence.

The verdict so far? "All I know is that we're up to date all the time now, and we never used to be." — Peel Health Care, Tamworth NSW

From 1 September, Document Assistant will be available to HotDoc practices using Best Practice, with a 30-day free trial.

Want the full story (and a few surprises)? Join the launch webinar:
📅 Tuesday 1st September, 12:30pm AEST
🎙️ Hosted by Kiana Minkie & Ruby Smith
👉 RSVP here - https://hubs.li/Q04t18Fl0

Launching HotDoc's first AI tool for medical correspondence

05/08/2026

🔒 Privacy compliance in general practice - are you across it?

Regulators are keeping a close eye on how medical practices collect, use, disclose and secure patient health information and there are reforms on the horizon too.

Join us for Privacy: Key Obligations, How Medical Practices Can Comply & Preparing for Upcoming Reforms, hosted by Ella Cannon, Lawyer and Partner at CIE Legal.
📅 Thursday 27th August
🕐 12:30pm AEST
⏱️ 60 mins (incl. live Q&A)

You'll walk away knowing:
✅ Your practice's current privacy obligations
✅ What's changing under the Australian privacy reforms
✅ Common compliance pitfalls in healthcare settings
✅ Practical steps to strengthen privacy governance
Can't make it live? Register anyway and we'll send you the recording.

👉 Register now:

Tools and templates for your practice

24/07/2026

We're at AAPM Educare Day in Sydney today! 🎉

Great way to spend a Friday, in a room full of practice managers who keep general practice running behind the scenes. If you're here, come say hi to the HotDoc team.

We'd love to hear what's top of mind for your practice right now, whether that's AoB changes, the new RACGP Standards, or just making the front desk's life easier.

Come by and say hi to HotDoccers - Ruby and Thomas