CW It Support

CW It Support CW IT Support is the leading provider of IT Services to Small and Medium sized businesses in NC

School’s out, and for many workplaces, that means routines are off.Kids are home. Team members are taking PTO. People ar...
06/03/2026

School’s out, and for many workplaces, that means routines are off.

Kids are home. Team members are taking PTO. People are in and out of the office. Everyone is juggling more interruptions than usual.

That is exactly when cybercriminals look for an opening.

One email looks normal.
One request feels routine.
One quick click happens between meetings.

No red flags. No second thought.

But cybercriminals do not need your team to be careless. They just need your team to be distracted.

In our latest blog, we explain what to watch for this summer and how to help keep the wrong email from slipping through.

👉 Read it here: https://www.cwitsupport.com/2026/06/03/schools-out-cybercriminals-are-in/

Your help desk got 50 tickets last week.AI handled 25 of them.Without a single human touching it.This isn't the future. ...
06/02/2026

Your help desk got 50 tickets last week.

AI handled 25 of them.

Without a single human touching it.

This isn't the future. It's already happening inside MSPs right now.

MSPs using AIOps are resolving tickets up to 50% faster.
Cutting system downtime by 30%.

The question isn't 'should we adopt AI?'

It's: what happens to the MSPs that don't?

Are you already using AI in your operations? Drop a comment.

If you're planning any network upgrades or equipment refreshes this summer, don't wait until the last minute.Supply chai...
05/28/2026

If you're planning any network upgrades or equipment refreshes this summer, don't wait until the last minute.

Supply chain delays and installation hiccups happen.

Plan now so you're not scrambling later.

The weather's getting warmer and everyone's in weekend mode.But phishers don't take weekends off.They count on people be...
05/28/2026

The weather's getting warmer and everyone's in weekend mode.

But phishers don't take weekends off.

They count on people being distracted, rushing through emails, and clicking first — thinking later.

Summer travel season is almost here.That means public WiFi at airports, coffee shops, and hotels.Remind your team: Just ...
05/26/2026

Summer travel season is almost here.

That means public WiFi at airports, coffee shops, and hotels.

Remind your team: Just because the WiFi works doesn't mean it's safe. Use a VPN or wait until you're on a trusted network.

Memorial Day is next week.Before the long weekend:Remind your team to lock their screensSave and back up critical workCh...
05/22/2026

Memorial Day is next week.

Before the long weekend:

Remind your team to lock their screens
Save and back up critical work
Check that your out-of-office replies don't reveal too much information
Enjoy the weekend — but secure your business first.

Long weekends are great for your team.They're also great for attackers.Reduced staffing means slower response times. Mak...
05/21/2026

Long weekends are great for your team.

They're also great for attackers.

Reduced staffing means slower response times. Make sure your monitoring and alerts are set to catch anything unusual — even when no one's in the office.

Memorial Day weekend is coming up at the end of the month.That means a three-day weekend for your team — and a three-day...
05/21/2026

Memorial Day weekend is coming up at the end of the month.

That means a three-day weekend for your team — and a three-day window where fewer people are watching your systems.

We're not trying to ruin your cookout. Just a reminder to plan ahead.

School's almost out for the summer.For some businesses, that means more remote work and flexible schedules.If your team ...
05/19/2026

School's almost out for the summer.

For some businesses, that means more remote work and flexible schedules.

If your team is logging in from home more often, now's the time to double-check your remote security setup.

It's been four months since the start of the year.Have you tested your backup recently?A backup that hasn't been tested ...
05/14/2026

It's been four months since the start of the year.

Have you tested your backup recently?

A backup that hasn't been tested isn't really a backup. It's just hope.

Address

5500 Market Street Unit 100B
Wilmington, NC
28405

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(910) 726-1595

Website

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