B-Lynk

B-Lynk B-Lynk helps cloud and SaaS providers turn complex technology into confident users. Tampa-based, woman-owned, 16+ years of expertise.

From custom videos and eLearning to AI-powered knowledge tools, we make product adoption stick. B-Lynk is comprised of team members with 50+ years of combined experience in end-user support on BroadSoft BroadWorks and BroadCloud, Metaswitch and other cloud based solutions. We cater to industry leading service providers that deliver Enterprise level Hosted VoIP and/or Unified Communications (UC) so

lutions globally. Our services include creation and implementation of solutions for online help, support, onsite end-user/virtual training and custom learning programs. Our staff includes a team of trainers and subject matter experts that develop, create and deliver all platform specific localized content. Multimedia designers that conceptualize and deliver easy to follow training and product awareness videos; and web developers that design scalable, optimized web solutions to fit any support need. Our dynamic team helps create solutions that drive down churn rates, increases sales and accelerates time-to-market plus decreases customer support costs for our clients. Our services range from a simple solution delivering minimalist branded content from our existing library all the way up to designing highly customized, fully managed end-user support knowledge base and training library. Our product, Smart-Lynk ® is a fully managed, secure, and scalable training platform that can be customized to fit almost any need. It relies on powerful server systems for backups, traffic handling, analytics and security. We aim to seamlessly integrate our content, knowledge and services to increase end-user adoption and create a consistent user experience freeing our customers to focus on their core business. B-Lynk is a proud certified WBE (Woman Business Enterprise) and member of the NWBOC (National Women Business Owners Corporation). Other certifications include: Articulate Storyline certified, Adobe certified experts (ACE), Bootstrap, CSS3, HTML5, JavaScript, to name a few. Some of the accolades received by their members include:
“Best Use of Technology” - ATD Florida Suncoast Chapter - 2015
“Tampa Bay Up and Comers – Under 40” - Tampa Bay Business Journal - 2014
“Best of the Bay” - Tampa Bay Business Journal - 2013
“Award of Merit” Society of Technical Communication Washington DC - 2012
“Tampa Bay Top 50 Entrepreneurs” Business Leader Magazine - 2012
“Tampa Bay Up and Comers – Under 30” - Tampa Bay Business Journal - 2010

Happy hump day!
04/22/2026

Happy hump day!

04/13/2026
Sherrie Simms
03/26/2026

Sherrie Simms

The team is going on a jelly bean guessing frenzy. Can you guess how many jelly beans are in this 7” tall, 3” diameter, 33 ounce capacity, jar?!?! Hoppy guessing. 🐣 🐰

The team is going on a jelly bean guessing frenzy. Can you guess how many jelly beans are in this 7” tall, 3” diameter, ...
03/26/2026

The team is going on a jelly bean guessing frenzy. Can you guess how many jelly beans are in this 7” tall, 3” diameter, 33 ounce capacity, jar?!?! Hoppy guessing. 🐣 🐰

B-Lynk virtual Happy Hour! Thx for popping in and saying hi!
03/04/2026

B-Lynk virtual Happy Hour! Thx for popping in and saying hi!

A new year brings new momentum. We’re looking ahead with focus, creativity, and a commitment to helping teams succeed th...
01/01/2026

A new year brings new momentum. We’re looking ahead with focus, creativity, and a commitment to helping teams succeed through better training and support.

Thank you for being part of the B-Lynk community! We’re excited for what’s ahead in 2026.

12/31/2025

✨As the year winds down, we’re wishing everyone a safe and happy New Year’s Eve! Take a moment to celebrate, recharge, and enjoy the people who matter most.

🥂Cheers to the year behind us and the opportunities ahead!

🎄✨ Merry Christmas to all! May your holidays be full of laughter, cozy moments, and time spent with loved ones. Wishing ...
12/25/2025

🎄✨ Merry Christmas to all! May your holidays be full of laughter, cozy moments, and time spent with loved ones. Wishing you peace, happiness, and a joyful season ahead. 🎁🎅

🎄✨ Here’s a little holiday cheer from our team to yours—our 2025 Christmas card! 🎁🎅
12/24/2025

🎄✨ Here’s a little holiday cheer from our team to yours—our 2025 Christmas card! 🎁🎅

Get ready for the new year with our year-end training and onboarding checklist. Review what’s working, identify what nee...
12/23/2025

Get ready for the new year with our year-end training and onboarding checklist. Review what’s working, identify what needs attention, and set your teams up for a strong start.

Wherever you are in your training process, we’re here to support you.

Address

2503 W. Swann Avenue, STE 115
Tampa, FL
33609

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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