ServiceNow

ServiceNow The world works with ServiceNow. ServiceNow (NYSE: NOW) makes the world work better for everyone. And we can all create the future we imagine.

Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile.

08/04/2026

The AI era just broke security.

Every new agent doubles machine identities. Every line of AI-generated code expands the attack surface. But your security stack is still human-speed, fragmented across 70+ tools, reactive instead of prevented.

That's the gap Autonomous Security closes.

Autonomous Security isn't about incremental improvements. It's prevention embedded at every layer, before threats become breaches. Six unified solutions + AI Specialists that orchestrate exposure management, vulnerability detection, cyber-physical security, incident response, and compliance autonomously. Every system, identity, and AI agent governed and secured in real-time.

Shift Zero is the approach. Autonomous Security is how you actually get there.

Now, security can move as fast as AI does.

Learn more: https://newsroom.servicenow.com/press-releases/details/2026/ServiceNow-delivers-Autonomous-Security-the-industrys-most-complete-security-offering/default.aspx

07/22/2026

Everyone's talking about what AI can do. We're showing what it actually does.

We power over 100 billion workflows and trillions of transactions for our customers. That's not hype—that's governance, orchestration, and control at scale.

ServiceNow: the rules, the rails, the control tower. Where potential becomes payoff. Our Q2 results back it up. Full story here. 👇 https://newsroom.servicenow.com/press-releases/details/2026/ServiceNow-Reports-Second-Quarter-2026-Financial-Results/default.aspx

07/03/2026

Your people team is running the same orientation conversation for the 50th time this quarter. What if they could focus on the conversations that actually build culture? Helping new hires understand where they fit, what they're expected to own, who to turn to—the stuff that sticks.

AI specialists make it possible, autonomously handling the repetitive workflows so your team can focus on what humans do better.

https://bit.ly/4vF8jnJ

07/01/2026

Most service teams are forced to pick a lane: faster resolutions or quality interactions. AI specialists help you do both.

Customers move faster without the friction of talking to a bot. Your team gets breathing room to scale without burnout. That's not a tradeoff—that's competitive edge.

https://bit.ly/4vF8jnJ

06/29/2026

No one gets into IT to clear repetitive tier-1 tickets all day. AI specialists handle that instead—freeing your team to architect the systems, solve the hard problems, and build infrastructure that actually moves the business.

https://bit.ly/4vF8jnJ

06/22/2026

A lot of us are still in "will this actually work" mode with AI agents.

Meanwhile, they're already doing entire categories of work—at scale, at Fortune 500 companies.

Cat Goetze spent three days at Knowledge 2026 watching how the best companies actually think about this. Spoiler: the gap between the ones who have it figured out and the ones who don't is already the biggest competitive divide over the next five years.

Watch her break down the three things worth paying attention to—and why ServiceNow's AI Control Tower is the piece most companies are missing.

Your workforce is ready for AI. Your operating model isn't.​That's not a hunch. It's what 2,000 workers across 19 countr...
06/19/2026

Your workforce is ready for AI. Your operating model isn't.​

That's not a hunch. It's what 2,000 workers across 19 countries and 12 industries told us in the 2026 Enterprise AI Maturity Index.

Employees are more likely than executives to believe AI will improve their work—but 42% say they aren't getting enough training, and 58% say their organization isn't doing a good job connecting AI-enabled workflows across the enterprise.​

When workers are ready but systems aren't, AI ROI takes the hit.​

Learn more: https://bit.ly/3SrSUIs

The organizations pulling ahead on AI aren't spending more—they're operating differently. And the results show it.​​Pace...
06/17/2026

The organizations pulling ahead on AI aren't spending more—they're operating differently. And the results show it.​
​
Pacesetters are seeing 160% ROI today, on their way to 194% in two years. Our 2026 Enterprise AI Maturity Index breaks down the five strategies that got them there. ​
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Read the full study:

It's not the AI. It's everything underneath it.​Most organizations have committed to AI without building for it, and it'...
06/16/2026

It's not the AI. It's everything underneath it.​

Most organizations have committed to AI without building for it, and it's starting to show. Our 2026 Enterprise AI Maturity Index has the numbers to prove it—and the five strategies separating those who are pulling ahead.​

Read the full study: https://bit.ly/4esOMPI

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