Ushur

Ushur Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform

Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance.

Most AI agent evaluations focus on conversation quality. The real question is whether the platform can actually complete...
10/15/2026

Most AI agent evaluations focus on conversation quality. The real question is whether the platform can actually complete the work. If it can't access systems, execute workflows, and maintain context across channels, it doesn't reduce service demand. It just shifts where the work happens.

Explore how to evaluate AI agent platforms that actually deliver in the 2026 AI Agent Buyers Guide for CX Leaders.

📖 Get the guide: https://hubs.la/Q04BlC130

🔥 Join Ushur at the CAHP 40th Annual Conference to explore how AI Agents can help health plans improve member engagement...
10/14/2026

🔥 Join Ushur at the CAHP 40th Annual Conference to explore how AI Agents can help health plans improve member engagement, advance quality initiatives, reduce administrative effort, and complete critical member journeys across digital and voice channels.

Connect with the Ushur team onsite to learn how we’re helping health plans make it easier for members to access the information and support they need.

⭐ See how Ushur helps health plans:

✓ Improve member engagement and self-service
✓ Advance quality and population health initiatives
✓ Simplify outreach across critical member journeys
✓ Collect member information faster and more efficiently
✓ Reduce administrative effort across digital and voice channels

Congratulations to Lior Barnoon, our September Values Champion, recognized for exemplifying our Customer Centric value!L...
10/14/2026

Congratulations to Lior Barnoon, our September Values Champion, recognized for exemplifying our Customer Centric value!

Lior’s commitment to putting customers first, stepping up when needed, and going above and beyond makes a meaningful impact across our organization. His dedication helps strengthen customer relationships and support successful outcomes. We’re proud to celebrate this well-deserved recognition. Thank you for everything you bring to the team!

Congratulations to Akash Ladani, our Values Champion for Pursuit of Excellence!Akash’s commitment to quality, initiative...
10/12/2026

Congratulations to Akash Ladani, our Values Champion for Pursuit of Excellence!

Akash’s commitment to quality, initiative, and willingness to step beyond his role raise the standard for our team. His work helps us showcase Ushur’s capabilities and gives colleagues a strong foundation to build on. We’re proud to celebrate this well-deserved recognition. Thank you for everything you bring to the team!

Missed forms, stalled handoffs, and repeated follow-ups can turn leave administration into a frustrating experience for ...
10/09/2026

Missed forms, stalled handoffs, and repeated follow-ups can turn leave administration into a frustrating experience for employees and HR teams. AI agents help keep cases moving by guiding intake, collecting documentation, and providing timely status updates.

Our latest blog explores how Ushur helps HR and benefits teams reduce manual coordination and deliver a more responsive leave experience.

📖 Read the blog now: https://hubs.la/Q04zPDyR0

🔥 Join Ushur at Customer Contact Week next week to see how AI agents can help enterprises transform customer service, re...
10/08/2026

🔥 Join Ushur at Customer Contact Week next week to see how AI agents can help enterprises transform customer service, reduce manual effort, and resolve high-volume customer interactions faster across digital and voice channels!

💬 Meet with Ushur: https://hubs.la/Q04zGqy70

Stop by Booth #210 to see how Ushur helps organizations:

✔ Automate complex customer service journeys end to end
✔ Improve self-service and accelerate resolution
✔ Reduce manual effort across high-volume interactions
✔ Connect digital and voice experiences without losing context
✔ Drive better customer experiences and business outcomes

Nearly 84% of pregnancy-related deaths are considered preventable, underscoring the need for earlier, more connected sup...
10/06/2026

Nearly 84% of pregnancy-related deaths are considered preventable, underscoring the need for earlier, more connected support throughout pregnancy and postpartum care. Digital care navigation can help health plans reach members with personalized education, coordinate care, and identify barriers before they lead to missed services.

With secure AI agents, health plans can make maternal care more accessible, equitable, and responsive across the channels members already use.

📖 Read the blog: https://hubs.la/Q04zgjkS0

🔥 Meet the Ushur team today at NCQA and stop by Booth #251 to see how AI Agents can help health plans create better mem...
10/05/2026

🔥 Meet the Ushur team today at NCQA and stop by Booth #251 to see how AI Agents can help health plans create better member journeys, improve health outcomes, and complete critical healthcare journeys end to end!

💬 Connect with us: https://hubs.la/Q04z8mcB0

Meet with Ushur at NCQA to see how AI Agents can:

✔️ Improve member service and self-service
✔️ Advance quality and population health initiatives
✔️ Increase HRA completion and close care gaps
✔️ Simplify outreach across critical member journeys
✔️ Reduce administrative effort across digital and voice


That’s a wrap on MHPA26! Thank you to everyone who stopped by the Ushur booth and connected with our team! We hope you l...
10/02/2026

That’s a wrap on MHPA26! Thank you to everyone who stopped by the Ushur booth and connected with our team! We hope you learned how AI Agents can help health plans expand self-service, personalize member support, and complete critical Medicaid member journeys across digital and voice.

We enjoyed hearing about your priorities and look forward to continuing the conversation on improving Medicaid member experiences.

👉🏻 Learn more: https://hubs.la/Q04z4Yj00

📣 Ushur is now live in the Twilio Partner Directory!Together, Ushur and Twilio help enterprises turn customer interactio...
10/01/2026

📣 Ushur is now live in the Twilio Partner Directory!

Together, Ushur and Twilio help enterprises turn customer interactions into end-to-end experiences that reduce service costs and improve outcomes.
With Ushur’s AI agents, organizations can go beyond answering questions to complete complex customer journeys across voice and digital channels, from collecting information and processing documents to taking action across enterprise systems.

🔗 Explore Ushur on Twilio: https://hubs.la/Q04y-1xv0

Address

Santa Clara, CA
95054

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 12am - 12pm

Telephone

(408) 744-6802

Website

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