10/28/2026
👋 Sooner or later a client says: “can we meet the engineers?” Agencies often panic at that. They shouldn’t.
There are three normal answers, and all of them work.
You run it. We brief you, you take the call, we’re on chat if something technical comes up.
We join as your team. Your email domain, your introductions, your meeting.
We join as your delivery partner, named. Some clients prefer knowing. It’s your relationship, so it’s your decision.
What doesn’t work is improvising it live. Agree which of the three it is at the start of the engagement, and the question stops being awkward.