Experience Development Center

Experience Development Center At XDC, We're making our client's clients LOVE doing business. You have an audience that should be c
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Some customers read email. Some only answer a text. Some need a call. Most dealerships pick one, send it to everyone, an...
10/02/2026

Some customers read email. Some only answer a text. Some need a call. Most dealerships pick one, send it to everyone, and call it follow-up.

Nurture Ninja executes true multi-channel nurturing — email, SMS, and more — and lets you choose which audiences to activate and which channels to use for each one. Automated where it should be. Customizable where it matters.

Right message. Right channel. Right time.

The stores that have a strong fourth quarter aren't the ones who start planning in November. They're the ones building i...
10/01/2026

The stores that have a strong fourth quarter aren't the ones who start planning in November. They're the ones building it right now, while everyone else is still counting September.

Whatever the gap is, there's a piece of the XDC stack built for it:

• Not enough leads → IronClaw
• Leads not worked fast enough → Live Experience Coordinators
• Low showroom traffic → Tsunami, Samurai
• Weak retention → Nurture Ninja, Samurai
• Need conquest → Triple Threat

Tell us where the gap is. We'll tell you which piece fixes it.

Book a Q4 planning call → https://www.xdc.team/contact-us

Service phones ring hardest at exactly the moments your advisors can least afford to stop — write-up, dispatch, mid-afte...
10/01/2026

Service phones ring hardest at exactly the moments your advisors can least afford to stop — write-up, dispatch, mid-afternoon pickup rush.

So calls go to hold. Then to voicemail. Then to the store down the road.

XDC's Live Experience Coordinators handle inbound and outbound service calls, appointment setting, and follow-up, so your advisors stay on the drive and your bays stay full.

Most 'sales events' are a tent, some balloons, and a radio spot. Then everyone stands around wondering why traffic didn'...
09/29/2026

Most 'sales events' are a tent, some balloons, and a radio spot. Then everyone stands around wondering why traffic didn't show.

Typhoon strategically combines the right mix of XDC products into a 5- or 10-day sales event strategy tailored to your dealership's goals. Layered solutions instead of one channel doing all the work — which is why it amplifies reach and delivers more impact in less time.

Q4 planning starts now. Let's build yours.

Plan your Q4 event → https://www.xdc.team/contact-us

Month-end math isn't working out the way you hoped? You have more runway than you think.Tsunami combines multi-deploymen...
09/28/2026

Month-end math isn't working out the way you hoped? You have more runway than you think.

Tsunami combines multi-deployment email campaigns with live calls to generate showroom traffic in as little as 72 hours. We engage qualified customers, build urgency, and move people from passive interest to active buyers — fast.

Q3 closes Wednesday. Let's go get it.

There's a reason 'call center' has a bad reputation in this business. Scripts read badly. Agents who've never set foot o...
09/27/2026

There's a reason 'call center' has a bad reputation in this business. Scripts read badly. Agents who've never set foot on a drive. Customers who can tell within ten seconds they're not talking to the dealership.

That's not us.

XDC is an extension of your team, powered by technology. Every account gets dedicated account management and Experience Coordinators who are invested in your store's numbers. We treat your clients like our clients — because that's exactly what they are.

You have thousands of customer records sitting in your DMS and CRM right now. Somewhere in there are the people in a str...
09/26/2026

You have thousands of customer records sitting in your DMS and CRM right now. Somewhere in there are the people in a strong equity position, the ones whose payment situation just improved, the ones one oil change away from a trade conversation.

Most stores never surface them. Not because they don't care — because nobody has time to build the list.

Samurai is XDC's data mining platform. It analyzes your DMS and CRM to identify high-value sales and service opportunities and tells you exactly who to work today.

Every dealership tracks appointments set. Fewer track the gap between set and shown — and that gap is usually where the ...
09/24/2026

Every dealership tracks appointments set. Fewer track the gap between set and shown — and that gap is usually where the month gets lost.

Nurture Ninja handles the unglamorous work that closes it: confirmation messages, appointment reminders, and timely follow-up that keeps the customer engaged between the booking and the visit.

Small thing. Big number.

Reputation isn't a marketing project. It's a follow-up process.The stores with strong ratings aren't lucky — they ask ev...
09/23/2026

Reputation isn't a marketing project. It's a follow-up process.

The stores with strong ratings aren't lucky — they ask every happy customer, every time, at the right moment. The ones struggling just aren't asking consistently.

Nurture Ninja includes reputation management as part of the customer lifecycle, so the request goes out automatically after the experience is still fresh. No sticky notes. No 'we'll start Monday.'

A lead submitted at 7:14 PM and answered at 9:30 AM the next morning isn't a lead anymore. It's a customer who already t...
09/22/2026

A lead submitted at 7:14 PM and answered at 9:30 AM the next morning isn't a lead anymore. It's a customer who already talked to three other stores.

XDC's Live Experience Coordinators work a proven speed-to-lead appointment cadence — engaging every opportunity quickly and consistently, then staying on it until there's an appointment on the board.

Not a voicemail. Not a template. A trained human, working your leads like they're ours. Because that's how we treat them.

See how our BDC works → www.xdc.team

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Marietta, GA
30068

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm
Saturday 9am - 6pm

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