NGEN NGEN is a professional services firm helping small to mid-sized businesses get the most from computer, telephone and Internet technology.

We take a face-to-face hands-on approach to keeping your systems stable and secure by providing quick, friendly and professional service at the customer location. By specializing in Networking, Security, Relocation and Hosting, NGEN is the perfect partner to help small business reach its full potential. NGEN sets itself apart from the competition on experience, partnership and diversity as a technology consulting firm. Experience:
Founded in 1990, NGEN is one of the oldest and most experienced technology consulting firms in the area. We have worked with hundreds of small to mid-sized businesses and not-for-profit organizations to help them get their systems running. Additionally, most of our staff have been with NGEN for years, not months, so you can benefit from their training, experience and development. Partnership:
Because technology plays such an essential role in business, it is important to have a partner that takes the time to understand your business. By working with a client over the course of several years, we come to know that office well and are able to work together to solve challenges as if we were a part of their firm. Diversity:
With advanced expertise in computer networks, telephone networks, premise wiring, security and hosting - NGEN brings the breadth of technical knowledge your business needs.

Is your IT support reactive or proactive? Discover why the break fix vs managed services decision is crucial for operati...
10/13/2026

Is your IT support reactive or proactive? Discover why the break fix vs managed services decision is crucial for operational maturity. 91% of codebases have components with no recent updates. Learn how to shift from repair tickets to secure growth.

- Daily operations insights
- Cost visibility improvements
- Enhanced risk controls



Watch on YouTube: https://youtu.be/FcIWVcMa2Ag

Is your IT team struggling to balance daily tasks with project demands? Discover how managed services vs professional se...
10/09/2026

Is your IT team struggling to balance daily tasks with project demands? Discover how managed services vs professional services can streamline operations. With 60% citing cybersecurity as their top challenge, clarity is crucial. Watch our video to learn:
- IT operating models
- Daily control strategies
- Impactful decision points


Watch on YouTube: https://youtu.be/T04tvVyfGj0

Is your organization prepared for the risks of delayed IT support? Discover how choosing managed services over break-fix...
10/03/2026

Is your organization prepared for the risks of delayed IT support? Discover how choosing managed services over break-fix can reduce exposure and improve operational efficiency. Learn about critical workflows, risk controls, and proactive planning.

Read more: https://ngen.com/managed-service-vs-break-fix/

Are you navigating the complexities of IT service models? Discover how 60% of organizations prioritize cybersecurity whe...
09/28/2026

Are you navigating the complexities of IT service models? Discover how 60% of organizations prioritize cybersecurity when choosing managed services over professional ones.

- Explore the differences between managed and professional services
- Learn to minimize risks and optimize costs
- Gain insights into effective service model clarity



Read more: https://ngen.com/managed-services-vs-professional-services/

Is your business stuck in reactive support? Delayed tech fixes can lead to stalled operations. Discover why transitionin...
09/28/2026

Is your business stuck in reactive support? Delayed tech fixes can lead to stalled operations. Discover why transitioning from break-fix to managed services is vital for uptime and security.

- Reduce downtime with proactive monitoring.
- Gain cost visibility with managed plans.
- Improve ticket flow and response times.



Read the full article: https://ngen.com/managed-service-vs-break-fix/

Is your IT team struggling with conflicting priorities? 60% cite cybersecurity as their biggest challenge. Discover how ...
09/23/2026

Is your IT team struggling with conflicting priorities? 60% cite cybersecurity as their biggest challenge. Discover how managing services vs professional services can streamline operations, reduce downtime, and improve budget clarity. Learn more.


Read the full article: https://ngen.com/managed-services-vs-professional-services/

Choosing the right managed services provider is crucial for operational continuity and security. Did you know 60% of org...
09/14/2026

Choosing the right managed services provider is crucial for operational continuity and security. Did you know 60% of organizations cite cybersecurity as their top challenge? Discover key criteria and questions to ask in our latest video.



Watch on YouTube: https://youtu.be/znSp5oF5pxM

Discover why managed services are crucial for modern IT operations. With 99% of organizations prioritizing them, learn h...
09/10/2026

Discover why managed services are crucial for modern IT operations. With 99% of organizations prioritizing them, learn how they enhance security, efficiency, and user satisfaction. Watch our latest video for insights on IT maturity and operational excellence.

Watch on YouTube: https://youtu.be/EF5zksIWm6o

Address

10003 Derekwood Lane Suite 201
Lanham, MD
20706

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 7am - 5pm

Telephone

+13015319700

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