Voipcom

05/26/2026

📣 NetSapiens vendors — your customers want AI call intelligence. Now you can sell it under your own brand.

Voipcom AI is available white-label for service providers running on NetSapiens. Add fully branded AI call summaries, sentiment analysis, transcription, and CRM workflows to your portfolio — without building any of it yourself.

Here's what your customers get the moment a call ends:

✅ Speaker-by-speaker transcripts
✅ Clean AI summaries and action-item checklists
✅ Sentiment and call scoring by call type
✅ Auto-sync to Salesforce, HubSpot, Zoho, Pipedrive, Clio, Halo PSA and more

Here's what you get:

💰 A new, differentiated revenue line
🎨 Your brand, front and center
⚡ Setup in hours, not months — it layers on top of the NetSapiens platform you already run
🤝 No R&D, no AI team to hire, no roadmap to maintain

Your customers are already asking for this. Be the one who delivers it.

Let's talk white-label terms 👉 [email protected]
Learn more at voipcom.ai

Unleash the expertise of Voipcom’s business phone service experts and our cloud-based solutions. Elevate your communication strategy with our comprehensive offerings, designed to optimize connectivity and efficiency.

05/26/2026

🚀 Introducing Voipcom AI — every business call, summarized and in your CRM, automatically.

Our new Chrome extension is live on the Chrome Web Store. The moment a call ends, Voipcom AI:

✅ Transcribes it speaker by speaker
✅ Writes a tight summary
✅ Pulls out action items as a checklist
✅ Scores sentiment and call performance
✅ Syncs it all to your CRM — Salesforce, HubSpot, Zoho, Pipedrive, Clio, Halo PSA and more

It works on top of the phone system you already have. No new dialer, no overhaul. Call review, coaching, and follow-up now take seconds instead of hours.

📣 NetSapiens vendors: Voipcom AI is available white-label. Deliver fully branded AI call intelligence to your own customers and open up a new revenue line — without building the tech in house.

Want in? Reach out to [email protected] or learn more at voipcom.ai

05/14/2026

Voipcom Click-to-Dial is live in the Chrome Web Store.

It finds phone numbers on any web page and turns them into one-click dials. See a number → click it the Icon next to it → your Voipcom phone rings → you answer → you're talking.

That's the whole flow.

Prefer right-click? That works too.

Need to dial manually? The toolbar popup is right there.
tel: links on any site? Handled.

If you're on Voipcom, it's free 👇
https://chromewebstore.google.com/detail/voipcom-click-to-dial/ijomiolcmkeeipeabldfkahcdifkejck

05/06/2026

We just shipped something we're really excited about: a brand new Voipcom Click-to-Dial Chrome extension — and the headline feature is what's not in it.

At just 38KB, this is the lightest click-to-dial extension we've ever built. Smaller than a single high-res photo. It installs in seconds, runs without slowing your browser, and stays out of your way until you need it.

Three ways to dial, all instant:
→ Right-click any phone number on any web page and select "Dial with Voipcom." Your phone rings, you answer, the call connects.
→ Click any tel: link and the extension intercepts it, routing the call through your Voipcom phone instead of handing it off to your operating system.
→ Use the toolbar popup for a clean manual-dial form when you've got a number in hand.

A few things we built in on purpose:
One sign-in per session. Your credentials are transmitted over TLS, never stored, and the session clears the moment you close the browser.
Auto-answer toggle. By default, your phone auto-answers so you hear the destination ring immediately. Prefer a classic callback flow? Flip the switch in the popup.

Heads up — our original Click-to-Dial extension is still live and fully supported. If you love it, keep it. This new one is for teams who want something fast, focused, and minimal.

Install: https://chromewebstore.google.com/detail/voipcom-click-to-dial/ijomiolcmkeeipeabldfkahcdifkejck

Questions, feedback, or stuck? [email protected] or 480-571-4454.

04/20/2026

The Problem: We’ve all seen the ads. A low monthly rate, a shiny dashboard, and the promise that you can set up your entire office's phone system in "minutes." But for professional practices, where HIPAA compliance and 100% uptime aren't optional, "minutes" quickly turns into hours of troubleshooting, porting errors, and configuration headaches.

The Reality: When you opt for a self-service SaaS model, you aren't just buying a tool; you’re hiring yourself (or your office manager) to be a technician. Every minute you spend navigating a support ticket or fixing a dropped call routing is a minute you aren't focused on your clients or your patients.

The Voipcom Perspective: At Voipcom, we believe your communication system should be "boring." It should work so consistently and be configured so perfectly that you forget it’s even there. That’s why we take a "Done For You" approach.

Our Differentiators: We don't charge setup, change, or porting fees because we believe getting it right is our responsibility, not yours. From AI-driven call summaries that capture every detail to our Backup Internet solutions that keep you online when the local grid fails, we provide a managed experience that self-service platforms simply can’t match.

Is your current phone system a tool that helps you grow, or a task on your to-do list? Let’s connect and move "tech support" off your plate for good.

03/20/2026

Most small practices do not have an email problem.

They have a workflow problem.

On paper, everything looks fine. The office uses Microsoft 365 or Google Workspace. Staff have inboxes. Messages go out. Patients get updates.

But once the day gets busy, cracks show up fast.

Sensitive emails are handled differently from person to person. Patients get stuck with confusing secure-message steps. Staff waste time resending messages, explaining access, or finding workarounds.

That is where “HIPAA-compliant email” often breaks down.

We wrote a new article on the practical side of the issue, including the common mistakes small practices make and how to fix them without adding more admin work.

Read it here:
https://voipcom.network/hipaa-compliant-email-small-practices

03/04/2026

If your internet dies and your business dies with it, that’s not “bad luck.”
That’s bad design.

Phones drop.
POS freezes.
Staff stares at spinning circles.
Customers leave.

We built **Voipcom Backup Internet** for the stuff that can’t go down.
VoIP. POS. Intake lines. Critical apps.

Powered by **RabbitRun** SD-WAN + multi-carrier failover.
So when your primary ISP faceplants… your business stays open.

The goal is not “we’ll fix it fast.”
The goal is you barely notice.

Phoenix. Denver.
We make outages boring.

Read it here: [https://voipcom.network/rabbitrun-backup-internet-voip-pos/](https://voipcom.network/rabbitrun-backup-internet-voip-pos/)

02/27/2026

02/27/2026

Single-Press Call Parking Across Offices

Still blind transferring calls and hoping someone answers?

Voipcom deploys single-press call parking and multi-site intercom so your team can move calls instantly — across departments, across buildings, even across cities.

• One press to park
• One press to pick up
• Shared parking across locations
• Cross-office intercom
• Multi-site paging

Phoenix parks the call.
Denver picks it up.

No confusion. No lost calls. No shouting across the office.

Your phone system should match how your business actually operates.

If your phones need babysitting, it’s time for an upgrade.

📍 Voipcom – Business Phones & IT
Serving Phoenix & Denver
📞 Let’s make your phones simple again.

02/20/2026

What Voipcom AI does to your calls (legal-focused)

After a call, Voipcom AI doesn’t just spit out a summary.
With a firm-specific custom prompt, it can generate an intake-grade call packet that mirrors how your team actually evaluates a lead.

Think: the stuff you wish your intake notes always included.

Example outputs we can standardize:

1) Case snapshot (in plain English)

Why they called, what happened, and what they want

Timeline compressed into a clear sequence of events

Who is involved and their relationship to the caller

2) Parties + contact map

Caller details (and best callback number)

Other parties mentioned: spouse, employer, insurer, opposing party, witnesses

“Who should we talk to next?” list

3) Key facts your practice area cares about
We tailor this by firm and practice area. For example:

Personal Injury: mechanism of injury, date/time/location, treatment status, prior injuries, insurance known/unknown, attorney representation status

Family: marital status, kids, current parenting schedule, existing orders, safety concerns, key deadlines

Probate/Estate: decedent info, date of death, will/trust existence, assets mentioned, family dynamics, urgency triggers

Criminal: charges mentioned, court date, custody status, jurisdiction, prior history (if volunteered), immediate next steps needed

4) Issue spotting (non-legal-advice, operationally useful)
Not “here’s your legal strategy.”
More like: “intake red flags and missing fields.”

Conflicts risk indicators (names/entities to screen)

Urgency triggers (court date, statute clock, restraining order, imminent eviction, etc.)

Missing info checklist (what we still need to ask)

5) Disposition recommendation (your internal playbook)
Based on your rules, not generic AI:

Route to PI intake vs existing client line

“Book consult” vs “request docs first” vs “escalate to attorney”

Priority score based on your criteria (time sensitivity, severity, fit)

6) Follow-up kit

Task list for staff (what to do next, in what order)

Draft callback script prompts (what to clarify on the next call)

Document request list (practice-area specific)

7) Tone + risk flags

Upset caller, threat language, confusion, potential incapacity

Repeat caller patterns and missed-call exposure

“This needs human attention now” alerts

You get speed.
But the real win is that every intake gets documented the same way, even when your best intake person is out.