Tinnacity LLC

Tinnacity LLC Field Service Mobile Solution & Integration experts specializing in Material Handling and Industrial Equipment Service. More than an App!

25+ years experience in building and providing product solutions for the material handling and industrial equipment industry. Building solutions for you and by you!

Miles, mountains, and serious momentum. ๐Ÿ”๏ธ๐ŸššThe Q3 issue of Tinnacity's The Sync newsletter is officially live! Take a lo...
10/06/2026

Miles, mountains, and serious momentum. ๐Ÿ”๏ธ๐Ÿšš

The Q3 issue of Tinnacity's The Sync newsletter is officially live! Take a look back at our summer on the road, the launch of our brand-new tinnacity.com, fresh features, and whatโ€™s ahead as Team Tinnacity kicks off TUG 2026 next week in Columbus.

๐Ÿ“„ Read the full newsletter attached!

Only ONE MORE WEEK until the Tinnacity User Group (TUG) 2026! ๐Ÿš€ We are absolutely thrilled to announce that this yearโ€™s ...
10/05/2026

Only ONE MORE WEEK until the Tinnacity User Group (TUG) 2026! ๐Ÿš€

We are absolutely thrilled to announce that this yearโ€™s conference is breaking all records, with a record number of attendees joining us in Columbus, Ohio! ๐Ÿ‘‹ This is going to be our biggest event yet!

We would like to extend a heartfelt thank you to all of our incredible sponsors for their generous support in making this event a success: Henry North, TVH Parts Co., Vsimple, TrinDocs, MWN Consulting, TARGIT, and MHEDA. Your collaboration helps us bring this community together. ๐Ÿค The energy is building, and the event is going to be unforgettable!

Get ready for an incredible three days! We canโ€™t wait to see you there!

When was the last time you trusted your hour meters? ๐Ÿค”Most equipment records are only as good as the last person who typ...
10/02/2026

When was the last time you trusted your hour meters? ๐Ÿค”

Most equipment records are only as good as the last person who typed a reading in. A missed digit. A tech in a hurry. A machine nobody's seen in a month. That's how PMs get missed and dispatchers end up calling around asking where a unit is.

Tinnacity now connects with leading telematics platforms! Hour meters and GPS location flow straight into your equipment records automatically. ๐Ÿ“

No typing. No chasing. Just the right numbers.

Bring your telematics. We'll connect it. ๐Ÿ”Œ Reach out today to learn more!

We are excited to welcome Miami Industrial Trucks, Inc. (MIT) to the Tinnacity family! ๐Ÿšœ ๐Ÿ’šWith nearly 70 years of settin...
09/28/2026

We are excited to welcome Miami Industrial Trucks, Inc. (MIT) to the Tinnacity family! ๐Ÿšœ ๐Ÿ’š

With nearly 70 years of setting the standard in material handling, MIT continues to push the industry forward. By equipping their field teams with the Tinnacity Service App, they're taking operational efficiency and customer response to the next level. โšก

Welcome aboard, MIT! Weโ€™re thrilled to partner with your team and support your ongoing success. ๐Ÿคโœจ

One machine. 9 repair calls in 12 months.Seat switch. Brakes, twice. Loose bolts. Steer tires. Start problems. Each tick...
09/25/2026

One machine. 9 repair calls in 12 months.

Seat switch. Brakes, twice. Loose bolts. Steer tires. Start problems. Each ticket looks routine on its own. Put them side by side and it's a different conversation: repair or replace? ๐Ÿค”

Tinnacity's MCP connector plugs your data straight into the Al tool you already use: Claude, ChatGPT, whatever your team runs. Ask: "Which equipment keeps coming back for repeat repairs?" Get the list, unit by unit, in seconds. โšก

Your next equipment sale might be your most repaired machine. ๐Ÿ’ฐ

Tinnacity MCP, available now.

We are thrilled to welcome Elite Material Handling to the Tinnacity family! ๐Ÿšœ๐Ÿ’šServing the Dallas/Fort Worth and Houston ...
09/22/2026

We are thrilled to welcome Elite Material Handling to the Tinnacity family! ๐Ÿšœ๐Ÿ’š

Serving the Dallas/Fort Worth and Houston metroplexes, Elite is equipping their field technicians with Tinnacityโ€™s digital tools to deliver faster response times, seamless workflows, and unbeatable service across Texas.

Check out the visual below to get the lowdown on their incredible history, core philosophy, and what makes this partnership so exciting! ๐Ÿ‘‡โœจ

Welcome aboard, team Elite! ๐Ÿค

Nashville was buzzing last week! ๐ŸŽธโœจOur very own Tina Gelhaus and Katie Duvall just left Music City for the AED Women in ...
09/21/2026

Nashville was buzzing last week! ๐ŸŽธโœจ

Our very own Tina Gelhaus and Katie Duvall just left Music City for the AED Women in Equipment event (Associated Equipment Distributors), connecting with incredible leaders, innovators, and trailblazers from across the heavy equipment industry ๐Ÿšœ.

Between hearing from one of a kind speakers and diving into collaborative roundtable discussions, they are soaking up fresh insights on leadership, innovation, and where the industry is headed next ๐Ÿ“ˆ.

Fun moment from the conference: During a session on LinkedIn strategy, the speaker had everyone stand up to see who had the most connections, and turns out, one of our very own Katie Duvall took the crown with more connections than anyone else in the entire room! ๐Ÿ‘‘๐Ÿ†

Events like this highlight the vital role women play in driving our industry forward, and we couldnโ€™t be prouder to have Tina and Katie representing our team, sharing ideas, and building strong new relationships ๐ŸŒŸ.

Were you able to connect with them in Nashville?
&KatieTake Nashville

๐Ÿ“ Representing Tinnacity at the 2026 AED Women in Equipment Conference.When people think of the heavy equipment sector, ...
09/18/2026

๐Ÿ“ Representing Tinnacity at the 2026 AED Women in Equipment Conference.

When people think of the heavy equipment sector, the spotlight usually falls on job sites and heavy machinery. But the true operational engine; customer success, dispatch, administration, and strategic growth, is built in the back office and leadership suites.

In fact, women hold nearly 40% of the operational support and management roles that keep this entire industry moving forward. The work happening at this level isn't a side conversation; it directly shapes how equipment businesses scale.

Thatโ€™s why weโ€™re sending Tina Gelhaus and Katie Duvall to represent Tinnacity at this yearโ€™s Associated Equipment Distributors (AED) conference in Nashville (Sept 16โ€“18).

When it comes to bridging operational ex*****on with forward-thinking strategy, we couldn't ask for a stronger pair to represent our team on the national stage. They bring the exact grit, expertise, and vision needed to drive these high-level conversations.

If youโ€™re heading to AED in Nashville, connect with Tina and Katie while theyโ€™re on the ground! โš™๏ธ๐Ÿ’ผ

19 days. 8 states. 14 mountain passes. What an incredible journey on the Tinnacity Summit Tour! ๐Ÿ”๏ธ๐Ÿš›As we look back at th...
09/14/2026

19 days. 8 states. 14 mountain passes. What an incredible journey on the Tinnacity Summit Tour! ๐Ÿ”๏ธ๐Ÿš›
As we look back at the final 3 days of the trip, Joe Hewis pointed the truck back east from the Rockies to make the home stretch push. From tackling Monarch Pass behind the wheel to catching up with great customers like Forklift Specialists Inc, Forklifts of Des Moines & Omaha, and National Lift Truck, Inc. face-to-face time with our industry community made every single mile worth it. ๐Ÿค Even a rough stretch of highway near South Bend couldn't dampen the momentum!

The road trip may be over, but stay tuned! Weโ€™ll be rolling out behind-the-scenes footage, customer highlights, and video recaps from the road very soon.

Huge thanks to everyone who hosted us along the way! ๐Ÿ™Œ

Same checklist. Same month. 98% vs 5%.Two technicians on the same team, converting flagged inspection findings into quot...
09/11/2026

Same checklist. Same month. 98% vs 5%.

Two technicians on the same team, converting flagged inspection findings into quotes at wildly different rates. Normally, that gap is invisible. You'd have to pull two reports and compare them technician by technician just to find it.

Tinnacity's MCP connector plugs your data straight into the AI tool you already use: Claude, ChatGPT, whatever your team runs. Just ask: "What's my quote conversion rate by technician for checklist findings?" Get a straight answer, in seconds.

See the gap, close the gap.

Tinnacity MCP, available now.

Address

Columbus, OH
43221

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+16145862390

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