Routeware

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For over 20 years, Routeware has been helping relieve operational and cost pressures and overcome environmental challenges for mid-large private haulers and municipalities.

10/16/2026

The full agenda for Routeware Summit 2026 is live, and there’s still time to join us in Austin, TX, November 9–11!

Over two full days built around this year’s theme, Operations Reimagined, you’ll hear real stories from cities and haulers who are rethinking how they work. You’ll also get hands-on time in product bootcamps and implementation labs, see what’s next on the Routeware roadmap, and connect with peers who face the same challenges you do. Spots are filling up, so register today to save yours!

Reach out to your rep or visit our website for more details.

P.S. If you’re planning to stay with us, our discounted room block at Hotel Van Zandt is almost full. Book now to lock in the special rate.

10/14/2026

A customer calls: "Why wasn't my container emptied this morning?" 🚛

With a generic CRM, your rep knows who the customer is but has no idea where the truck is. So it's hold music, a call to dispatch, a radio to the driver, and a lot of phone tag. A CRM built for waste haulers connects accounts, billing, and dispatch to live driver data, so the answer is right there on one screen.

Here's why generic CRMs fall short: https://hubs.ly/Q04z2hx30

10/13/2026

With medical waste, "we picked it up" isn't enough. You have to prove what was collected, where it came from, who signed for it, and where it ended up. 📋

If your chain of custody still relies on paper manifests and spreadsheets, one missing signature can turn an audit into a headache. Our guide to regulated medical waste software covers how going digital gives you audit-ready records, billing that matches what happened in the field, and fewer wasted miles.

Read the guide: https://hubs.ly/Q04z2g6Y0

10/12/2026

Happy Canadian Thanksgiving!

10/08/2026

A college campus is basically a small city: dorms, dining halls, labs, athletic venues, and a population that swells and empties with the school year. Add move-in and move-out chaos, and waste questions pile up fast. 🎓

ReCollect gives students and staff a simple way to check pickup times, search "mini fridge" or "batteries" for disposal instructions, and request special pickups from their phones. The University of Michigan's version serves 60,000+ people and became one of its most-visited resources.

More on how it works: https://hubs.ly/Q04z2gv00

10/07/2026

Quick quiz: does a pizza box go in the recycling or the compost? 🍕

If you hesitated, you're not alone. Most recycling contamination comes from people guessing at the bin. Routeware's Waste Wizard fixes that by answering the question right when someone's holding the item. Type in "pizza box" (or even misspell it) and you get local rules for your area, plus nearby drop-off spots for the trickier stuff.

How it works: https://hubs.ly/Q04z2fTR0

10/06/2026

Routeware is proud to announce that we've been selected as a 2026 Industry Icon.

We were recognized in the Enterprise Technology & SaaS category for turning the daily complexity of waste and recycling into a connected operating system spanning routing, in-cab technology, dispatch, resident communication, payments, compliance, and reporting.

Learn more: https://bit.ly/4z8dqOe

10/05/2026

New Webinar: The Latest Enhancements in Medical Waste and Shredding Operations

Medical waste and shredding companies deal with more paperwork than most haulers. Manifests have to be right, containers have to reconcile at drop-off, and billing has to match what was actually collected. When that data sits in separate systems, teams end up re-keying it, chasing missing documents, and fixing invoices after the fact.

This on-demand webinar walks through the latest Compliance Publishing enhancements for regulated waste operations. It covers the new CP API, updates to the billing system, and a set of compliance and usability upgrades built from customer feedback.

Learn more: https://bit.ly/3U5Y0v8

10/02/2026

We had a great time at Solid Waste Association of North America's RCon!

Thank you to everyone who came to the booth, and a very special shout out to our incredible customer St. Peters, MO - thank you for letting us tour your MRF, we had a blast!

10/01/2026

How many systems does it take to get one stop from planned to invoiced?

For a lot of haulers the answer is three or four, with manual re-entry between each one. That's slow on a good day, and on a bad day it's a billing error on a roll-off account.

Our new intro webinar on Routeware Elements shows what it looks like when planning, dispatch, service history, and billing live in one platform:
• How the system is structured, from route planning through dispatch into billing
• The Customer Detail screen, where most day-to-day work actually happens
• How invoice cycles are set at the service level, so one location can carry multiple billing cycles at once
• Where the Optimize Route tool takes over on larger routes
• Sending job photos to drivers, adjusting pricing on repairs and on-call lifts, and managing routes day by day
• What a typical onboarding path into Elements looks like

Watch it here: https://hubs.ly/Q04yklJl0

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7719 Wood Hollow Drive, Suite 150
Austin, TX
78731

Website

http://routeware.com/

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