OPUS IT Services Pte Ltd

OPUS IT Services Pte Ltd OPUS IT Services Pte Ltd is a leading IT services and solutions company in Singapore. OPUS also reflects the dictionary definition of the word.

OUR MISSION IS TO BECOME A PREMIER IT SERVICE ORGANISATION PROVIDING EFFECTIVE AND EFFICIENT SERVICES TO OUR CUSTOMERS. OPUS Name

Our name, OPUS, is derived from two words: 'opportunity' and 'us'. It reflects our ability to employ cutting-edge technology and superior IT expertise to create beneficial opportunities for our clients.

'Us' refers to our team here at OPUS. From our front-line IT spec

ialists to the visionaries that form our management team, all are committed to making OPUS work better for our customers. Like a separate musical composition or set of compositions, OPUS ensures that our clients' operations synchronize in perfect harmony. The end result, some would say, can be likened to artistic work on large scale.

02/02/2021

CUSTOMER SERVICE REPRESENTATIVE
Multiple Location / 5 Days / Rotating Shift

Responsibilities:
-Ability to draft professional email respond back to customer
-Basic IT knowledge
-May be assign to handle pure customer service calls / or basic technical call depending on projects.
-Ability to work with Excel and Reports generation.

Requirements:
-Contact Centre Experience
-Customer Service Skills
-Ability to Multitask
-Ability to handle difficult customers
-Open to rotating shift

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

PROJECT MANAGER / LEAD
Multiple Location / 5 Days

Responsibilities:
-Responsible for project planning, manpower/ resource allocation and timeline scheduling.
-Define project tasks and milestones.
-Overall in charge for all aspects of project, budget, implementation and maintenance.
-Ensure that all projects are delivered on-time, within scope and within budget.
-Constantly monitor and report on progress of the project to all stakeholders.
-Vendor management and escalation point for all matters arising from the project.
-Co-ordinate internal resources and third parties/ vendors for the smooth ex*****on of projects.
-Develop a detailed project plan to track progress.
-Manage the relationship with all stakeholders.
-Perform risk assessment and quality management.

Requirements:
-Possess minimum 3 years experience in the capacity of a Project Manager
-Degrees in Engineering, IT or Computer Science, Business or Business Administration, Management
-Possess high levels of the below skills to perform well in the role:
-Written and verbal communications skills
-Capacity to manage high stress situations
-Ability to multi-task and manage various project elements simultaneously
-Leadership skills, big-picture thinking and vision, attention to detail, conflict resolution skills

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

WEB DEVELOPER
Multiple Location / 5 Days

Responsibilities:
-Write codes that integrate with database and reports in enterprise technology projects
-Create real time reports, automated alerts, logging
-Understand the behavior of systems
-Develop, program, improve, and deploy high quality program and backend services
-Write unit tests to ensure quality of the module and application
-Within a cross-functional team, collaborate with other engineers from design, ideation to implementation and maintenance
-Apply software design pattern and agile development process to produce maintainable and easy to extend code
-Learn multiple tech stacks to use the best tools for the job.
-Research, document and development of web development tools and product

Requirements:
-Diploma/ Bachelor Degree in Information Technology or Computer Science or related fields or equivalent professional experience with aptitude in web based application development;
-Knowledge and 1 year or more experience with programming using PHP and Laravel framework,
-Solid understanding of jQuery, SQL, HTML5, CSS3, Bootstrap and Javascript (VueJS is preferred)
-Experience with server-side frameworks such as C #, Python, Django, Java, .NET,
-Firm grasp of object oriented software development lifecycle (SDLC) and business process
-Knowledge on webserver (Apache), database (MySQL) and SMTP server
-Problem Solving skills, excellent collaborative sprit, eagerness to learn, help and share

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

SYSTEM ENGINEER
Multiple Location / 5 Days

Responsibilities:
-Provide operation and administration support on system infrastructure according to the agreed service levels
-System administration, Backup and recovery administration, Server security administration
-Performance and fault management, report requirements and Server management support

Type of system infrastructure includes:
-Physical Servers, Virtual Machines (VMware, Hyper-V, Cloud), Windows Active Directory (AD, DNS, DHCP, GPO), Storage (SAN, NAS), Backup (Veritas, Backup-exec, backup appliance)

Type of Operating System includes:
-Windows Server 2012 R2 and later versions of Windows, Windows Server 2016.

Requirements:
-Diploma in Information Technology or Computer Studies or equivalent
-Minimum 3 years in Microsoft Server administration
-Microsoft Certified Solutions Associate (MCSA)

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

WINTEL ENGINEER
Multiple Location / 5 Days

Responsibilities:
-Responsible for hardware staging operation, assembling, setup and installation of hardware and Operating systems
-Integrating of hardware, software and server systems
-Identify requirements, developing solution and running delivery
-Responsible for installation, maintenance and repair of multi-vendor systems/ components, including hardware, software, operating systems
-Perform disaster recovery operations and data backups when required
-Maintain operational and configuration procedures
-Monitor network performance and tweaking
-Perform periodic performance reporting

Requirements:
-Diploma holder in IT or Hardware Engineering required
-Minimum 2 years of related working experience
-Strong hands-on technical skills on Microsoft Exchange, Windows Server, TCPIP Configuration
-Good analytical and problem-solving skills
-Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

IT ADMINISTRATOR
Multiple Location / 5 Days / Rotating Shift

Responsibilities:
-Managing Active Directory groups and objects
-Perform PC/Laptop troubleshooting, Operating System upgrade
-Client & Peripherals Deployment
-Communicate and liaise with various working parties and vendors to facilitate IT task completions
-Manage efficient communication with internal customers and suppliers, foresee and resolve problems
-Good knowledge of Microsoft Active Directory, Networking, IT Compliance, and Windows operating system
-Prioritize and control activities and deliver results within budgetary and resource constraints
-Prepare and maintain the records of inventory
-Monitor and redirect user queries to relevant parties for further action
-IT standby support team to provide 24x7 rotating duty

Requirements:
-Diploma/Degree holder in IT or equivalent
-Minimum 2 years of working experience in supporting IT infrastructure in an end-user environment.
-Strong hands-on technical skills on Microsoft Exchange, Windows Server, TCPIP Configuration
-Proficient in Microsoft Office applications
-Ability to work independently under pressure to meet system performance service levels
-Self-motivating and excellent customer handling skills.

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

NETWORK ENGINEER
Multiple Location / 5 Days

Responsibilities:
-Install/configure and maintain routers, switches, WiFi APs, firewalls
-Troubleshoot network related issues
-Work with vendors and ISPs
-Design, setup and configure complex switching environments, wireless networking
-Troubleshoot malfunctions of network hardware & software applications, telephones & security systems and perform restoration operation

Requirements:
-Degree in IT or related discipline
-Minimum 3 years of relevant experience in supporting/troubleshooting Network Infrastructure - LAN & WAN administration, firewall administration, load balancers administration, IP routing protocol (BGP, OSPF) administration, VLAN, AD/Server administration and performance management
-CCNA certificate, CCNP certificate and Cisco VOIP will be advantageous

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

HELPDESK AGENT
Multiple Location / 5 Days / 5.5 Days / Shift Work

Responsibilities:
-Provide 1st level troubleshooting to customers.
-Respond to customers calls in a professional and courteous manner
-Draft professional emails to respond to customers' enquiries
-Follow call script processes to answer incoming calls, emails, etc
-Generate reports using Excel
-Responsible for logging calls and ensure all calls contain clear problem description, resolution and all activities carried during resolution of the problems with the customers

Requirements:
-Nitec / Diploma in Information Technology or Computer Studies or equivalent
-At least 1 year relevant experience in related field
-Good written and spoken English
-Basic technical knowledge skills e.g. PC troubleshooting, basic connectivity
-Good Interpersonal Skills and Communication Skills
-Comfortable working in call center environment

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

DEVICE ENGINEER
Multiple Location / 5 Days

Responsibilities:
-Perform Asset Management of Infrastructure and Computing Devices.
-Provide computer support services (Troubleshooting, patching, confriguration, testing and maintenance) for any supported software and hardware
-Work with 3rd parties vendors
-Provide Training, Coaching and orienting users on how to use computer devices
-Be responsible for completing assigned tasks on time and to the satisfaction of the users
-Must be able to handle helpdesk duties
-Willing to backup Team Leader for Windows Server patching, report extracting duties.

Requirements:
-Technical Skills and experience supporting Computing Devices
-Computing Devices Platform Supported: Windows, IOS and Android
-At least a recognized Nitec in IT
-Minimum 3 years of related experience

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

DESKTOP SUPPORT ENGINEER
Multiple Location / 5 Days / 5.5 Days / Shift Work

Responsibilities:
-Handle and manage all calls escalate by helpdesk
-Provide technical support to end users on their daily IT usage problem
-Adhere to the provided Service Level Agreements (SLAs)
-Responsible in escalating to the Lead for all encounters that has high or potential customer satisfaction issues

Requirements:
-Nitec / Diploma in Information Technology or Computer Studies or equivalent
-At least 1 year relevant experience in related field
-Good Interpersonal Skills and Customer Service Skills
-Good understanding of PC hardware configuration and install Microsoft Windows Operating Systems
-Ability to handle basic network problem determination
-Able to co-ordinate activities with the relevant parties (Helpdesk, Vendors and customers)
-Willing to learn attitude and adapt to the changing IT environment
-Ability to prioritize workload and schedule appointment with customers
-Must be a team player

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

02/02/2021

DATA CENTER OPERATOR
Multiple Location / Shift Work

Responsibilities:
-Environmental Monitoring.
-Security Management.
-System and Network Monitoring.
-Production Control and Scheduling.
-System Backup, Recovery, Media and Offsite Management.
-User ID Management.

Requirements:
-Relevant technical IT expertise and skills in Virtual Servers / Windows server & Linux.
-Minimum 1 year of relevant working experience in a Data Centre environment
-Ability to perform day-to-day Data Centre / computer operations (batch processing, printing reports, systems backup, tape management, server reboots, facilities and infrastructure checks in the data center).
-Demonstrate initiative to pro-actively monitor the data center systems’ uptime and connectivity to ensure system availability to prevent any down time
-Willing to work 12 hours shift

If you are interested, please write in with a detailed resume indicating current and expected salary, notice period and the position that you are applying for to [email protected]

We regret that only shortlisted candidates will be contacted.

Address

Blk 2 Kaki Buki Avenue 1 #05-02/03
Singapore
417938

Telephone

+6568427600

Website

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