NCS Group

Name: NCS Group
Address: NCS Pte Ltd, NCS Hub, 5 Ang Mo Kio Street 62, Singapore, 569141, SG
Telephone: +6565568000

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NCS Group

Advancing our communities and bringing people together to make the extraordinary happen.

16/06/2026

For water utilities, every drone image can reveal a risk, maintenance need, or operational priority—the challenge is turning that insight into action, fast enough.

As the industry gathers at Singapore International Water Week, the focus is on how smarter technologies can help utilities operate with greater efficiency, resilience, and scale.

For one major water utility, the turning point came from simplifying complexity. We brought fragmented AI models into a single intelligent approach, making inspection data clearer, faster to interpret, and easier to act on.

What once took 40 hours can now be done in just 5—freeing teams to respond sooner, prioritise better, and manage land more effectively at scale.

Discover how utilities are moving from manual review to faster, more scalable land inspections
👉 https://www.ncs.co/en-sg/knowledge-centre/articles/one-ai-model-replaced-twelve-cutting-land-inspection-time-by-87-5-for-a-major-water-utility/

11/06/2026

AI doesn’t transform an organisation just by being deployed. It transforms when it reshapes how work is designed and how value is created. 🚀

In a recent Singapore Computer Society feature, our Chief AI Officer, Edward Chen, explores the gap between incremental optimisation and true transformation, and what it takes to bridge it.

He shares why leaders must move beyond isolated pilots and invest in stronger data foundations, architecture, and AI-fluent talent, so AI becomes a core driver of performance, not just another experiment.

Dive into the full piece here
👉 https://www.scs.org.sg/articles/beyond-incremental-gains-what-separates-ai-optimisation-from-ai-transformation

09/06/2026

What if IT operations didn’t have to rely on tickets and escalation?

In many environments today, resolving even routine issues still depends on manual workflows and specialist intervention—slowing response times as complexity grows.

To help People's Association (PA) accelerate infrastructure operations, we collaborated with the AWS GenAI Innovation Center (GenAIIC) Partner Innovation Alliance (PIA) team to build an Agentic AI Infrastructure Platform that automates repetitive IT support tasks and streamlines escalation pathways.

With four purpose-built AI agents supporting account checks, governance reporting, log analysis, and knowledge retrieval, users can get faster answers through natural-language, self-service workflows.

The platform has helped save over 14 man-days monthly, improved incident triage, and enabled engineers to focus on higher-value work.

Discover how agentic AI is helping PA shift from manual troubleshooting to more scalable, intelligent IT operations
👉 https://www.ncs.co/en-sg/knowledge-centre/articles/ai-agents-to-drive-smarter-infrastructure-it-operations/

05/06/2026

Reliable tech, smooth workflows. Desktop engineers make success possible.

For Nila, her journey was shaped by curiosity, resilience, and a drive to solve practical problems. As a desktop engineer from the Ignite Graduate Programme, Nila maintains systems, supports users and troubleshoots issues – ensuring that teams can stay productive and connected. Over time, she has deepened her technical expertise, improving processes and adapting to evolving workplace needs.

Explore our Early Careers Programmes, join us and start your journey today.

04/06/2026

NCS has appointed Edward Chen as its first Chief AI Officer—marking a major step in putting AI at the core of how we create value for our clients.

In this feature by The Business Times, Edward shares how his role will bring greater focus, coordination, and speed to NCS’ AI ambitions, transforming fragmented efforts into a unified strategy for safe, secure, and scalable AI deployment.

With over 26 years of public sector leadership across cyber operations, digital transformation, and national security, Edward now leads NCS’ AI transformation journey and partner with clients to unlock the next wave of AI-driven growth.

Read the full story here
👉 https://www.businesstimes.com.sg/companies-markets/few-chief-ai-officers-singapore-listcos-despite-growing-ai-push-survey

02/06/2026

When safety systems don’t keep up with how teams operate, they create friction instead of clarity.

Over time, organisations layer on tools for reporting, communication, and compliance. Without integration, these systems can slow response, create inconsistencies, and make it harder for employees to act quickly when it matters most.

This is where our Digital Safety Concierge brings fragmented safety processes into a single, intelligent experience within Microsoft Teams—enabling employees to access verified guidance, report incidents, and receive timely updates quickly and confidently.

The impact goes beyond efficiency. It drives stronger adoption, faster reporting, and clearer visibility into risks across operations.

Effective safety is not just about having the right systems—it is about making them work together in ways people actually use.

Discover how NCS is helping organisations rethink safety for modern operations
👉 https://www.ncs.co/en-sg/knowledge-centre/articles/how-ncs-turned-fragmented-safety-systems-into-one-ai-powered-concierge-with-95--engagement/

28/05/2026

Smarter commutes, powered by the sun ☀️

Together with the Land Transport Authority – We Keep Your World Moving, we are piloting solar-powered colour e-paper bus displays at a bus stop in Little India.

Designed for ultra-low power consumption and visibility even under direct sunlight, this solution rethinks how real-time commuter information can be delivered—more efficiently and sustainably.

As cities scale and become more connected, innovations like this signal a broader shift towards embedding sustainability into everyday infrastructure design, not as an add-on but as the default.

Read more about the pilot here:
👉 The Straits Times: https://www.straitstimes.com/singapore/transport/solar-powered-colour-e-paper-bus-information-display-under-testing-by-lta
👉 Lianhe Zaobao: https://www.zaobao.com.sg/news/singapore/story20260513-9043115 [Article in Chinese]

25/05/2026

Pharmacy services become more effective when systems work as one. 💊

To support Singapore’s national pharmacy modernisation efforts, we partnered with Synapxe to co-develop the National Harmonised Integrated Pharmacy System (NHIPS).

By standardising medication data and enabling seamless coordination across institutions, NHIPS supports healthcare professionals work with greater visibility, efficiency, and consistency—at a national scale.

The platform also establishes a strong digital foundation for future-ready pharmacy services, including automation, telepharmacy, and AI-enabled innovation.

Discover how NHIPS is helping to build a more connected healthcare ecosystem
👉 https://www.ncs.co/en-sg/knowledge-centre/articles/transforming-pharmacy-operations-at-a-national-scale/

22/05/2026

Building resilience through every troubleshoot.

As a network engineer, Auria’s work keeps people, businesses and technologies connected, enabling the flow of information that sustains our digital world – From designing resilient infrastructures to ensuring seamless connectivity across systems. The Fusion Graduate Programme has moulded Auria to continuously innovate, troubleshoot and adapt, keeping our networks running smoothly.

Explore our Early Careers Programmes, join us and be part of what’s next.

Address

NCS Pte Ltd, NCS Hub, 5 Ang Mo Kio Street 62
Singapore
569141

Telephone

+6565568000

Website

https://www.ncs.co/

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