Puerto Rico Relay

06/10/2026

Today, we join the global movement recognizing the 50 million people living with cerebral palsy, their families, and supporters around the world. The World CP Organization is asking everyone to share the change they want to see and tag a local leader, business, or community organization that can help make it happen. We're tagging ourselves in! 🙌

Every voice matters, and together we can build more inclusive communities where everyone has the opportunity to connect, participate, and thrive. At Puerto Rico Relay, accessibility is the foundation of everything we do. We are proud to support individuals living with cerebral palsy who may experience speech differences through a variety of no-cost telecommunications services, including:

📞 Speech-to-Speech (STS)
💻 IP Relay
⌨️ Hearing Carry Over (HCO)

These services help ensure that people with speech differences can communicate confidently, access essential services, maintain employment, connect with loved ones, and participate fully in everyday life.

To learn more about Puerto Rico Relay services and how we can support you visit PuertoRicoRelay.com

And to learn more about World Cerebral Palsy Day visit: https://worldcpday.org/







ID: [An illustration of two women out for a walk in a park. One woman is in a wheelchair. The Puerto Rico Relay logo is in the top right. "World Cerebral Palsy Day. We are proud to support individuals living with cerebral palsy through a variety of no-cost telecommunications services, including: IP Relay, Speech-to-Speech, Hearing Carry-Over. Learn more on PuertoRicoRelay.com."]

01/10/2026

During Blindness Awareness Month, we recognize the importance of creating an inclusive world where people who are DeafBlind or are Deaf with Low Vision have equal access to communication, information, and opportunities.

At Puerto Rico Relay, we are dedicated to offering no-cost communication services that help individuals stay connected, independent, and engaged with their communities.

Some of the resources we offer are:

TeleBraille: Connects individuals who are DeafBlind using Braille TTY devices and allowing them to communicate over the phone through relay services.

IP Relay: Enables individuals to place and receive calls through an internet-connected device. Users type their conversation and a relay operator voices their message to the hearing party while typing responses back. IP Relay is designed to be screen-reader compatible.

Learn more about these services on: PuertoRicoRelay.com



ID: ["Puerto Rico Relay, Promoting Communication Access for Everyone. Blindness Awareness Month.” A photo of a man walking in a park with a white cane.]

27/09/2026

Hoy celebramos el Día Mundial de las Personas Sordas y el poder de la comunicación accesible. Puerto Rico Relay se enorgullece de apoyar a la comunidad sorda con servicios de relay confiables que ayudan a facilitar conversaciones y crear conexiones. 💙🤟
ID: [Una ilustración colorida de un hombre y una mujer haciendo la seña de “ILY” el uno al otro, rodeados de arcoíris en tonos de los años 70. “Día Mundial de las Personas Sordas.” El logotipo de Puerto Rico Relay está en la esquina superior derecha de la imagen.]

20/09/2026

La inclusión en el lugar de trabajo es importante para la felicidad de los empleados.
Cuando las personas sordas, sordociegas o que tienen pérdida auditiva o diferencias del habla obtienen acceso a herramientas de comunicación efectivas, pueden participar plenamente en las reuniones, colaborar con sus colegas y aportar su mejor trabajo con confianza.
Puerto Rico Relay ayuda a eliminar las barreras de comunicación al proporcionar formas accesibles de hacer y recibir llamadas telefónicas, conectarse con clientes, comunicarse con compañeros de trabajo y participar en las actividades del lugar de trabajo.
El impacto va más allá de la accesibilidad. Los empleados que cuentan con las herramientas que necesitan para comunicarse de manera efectiva a menudo experimentan:
✅ Mayor independencia y confianza
✅ Más participación y colaboración
✅ Menos estrés y fatiga al comunicarse
✅ Conexiones más sólidas con colegas y clientes
✅ Una experiencia laboral más positiva e inclusiva
Las organizaciones que invierten en el acceso a la comunicación envían un mensaje poderoso: todos merecen la oportunidad de tener éxito. Comunícate con Puerto Rico Relay hoy mismo para programar una presentación en persona con un especialista en alcance comunitario, para que puedas fomentar en el trabajo un ambiente que brinde mayor felicidad a tus compañeros de trabajo y empleados.
www.PuertoRicoRelay.com
ID: [Dos baristas están de pie con orgullo afuera de su tienda. El logotipo de Puerto Rico Relay. “La inclusión en el lugar de trabajo es importante para la felicidad de los empleados.”]

10/09/2026

Andy, who stutters, shared that before using Speech-to-Speech, he often worried about how people on the other end of the phone might react. Since discovering the service, that has changed. “I make all my phone calls independently now,” he said.

Andy’s comment came from his real experience using Speech-to-Speech and navigating phone calls in everyday life.

To learn more about Speech-to-Speech visit puertoricorelay.com/sts

ID: [Andy, a man with short grey hair wearing a blue plaid shirt talks on the phone from an office. “I make all my phone calls independently now,” he said.,” - Andy, an STS User.]

01/09/2026

IP Relay permite a las personas sordas, sordociegas, que tienen dificultad para oír o discapacidad del habla, hacer o recibir llamadas usando un conexión de internet, una computadora, una tableta o un teléfono inteligente. Simplemente escribe al operador lo que deseas decir, luego el operador retransmite el mensaje a la persona que llamaste y te escribe su respuesta.

Descripción de la imagen: [El logotipo de Puerto Rico Relay. IP Relay permite a las personas sordas, sordociegas, que tienen dificultad para oír o discapacidad del habla, hacer o recibir llamadas usando un conexión de internet, una computadora, una tableta o un teléfono inteligente.”]

27/08/2026

Q: Is STS only for people with speech disabilities, or can anyone call a Speech-to-Speech user with relay services?

A: Speech-to-Speech (STS) is a service designed specifically for people with speech disabilities or differences that make communicating by phone difficult.

As well as anyone who wants to call them!

STS is a fantastic communication tool that allows user’s spoken words to be re-voiced by relay operators on calls when needed for clarity. Some examples of people who utilize this service are those with a stutter, people with trachea tubes, or those who use voice synthesizers.

You can learn more about STS on

puertoricorelay.com/speech-to-speech/

Video Description: [An animated robot in teal and yellow talks about Speech-to-Speech. “Is STS only for people with speech disabilities, or can anyone call a Speech-to-Speech user with relay services? Great question! Speech-to-Speech (STS) is a service designed specifically for people with speech disabilities or differences that make communicating by phone difficult. As well as anyone who wants to call them! STS is a fantastic communication tool that allows user’s spoken words to be re-voiced by relay operators on calls when needed for clarity. Some examples of people who utilize this service are those with a stutter, people with trachea tubes, or those who use voice synthesizers. Learn more by visiting our website.” Puerto Rico Relay logo and puertoricorelay.com/speech-to-speech/.]

19/08/2026

Historias como la que comparte el educador Samuel Dunsiger son exactamente la razón por la que la visibilidad de la discapacidad es tan importante.
"No se habla lo suficiente sobre la discapacidad en el salón de clases. No se ha normalizado, y sí debería estarlo. Es precisamente por eso que empecé a hablarles a mis estudiantes sobre mi tartamudez. Me ha ayudado tanto a enfrentar esos pensamientos de '¿y qué pasa si...?' y a sentirme más tranquilo, al igual que sentar las bases para iniciar una conversación sobre la discapacidad en el aula escolar."

09/08/2026

📚 Celebrate with books by Deaf authors! Thanks to the Deaf Services Department for this wonderful reading list that makes finding new titles written by authors in the easier to find!

What are your favorite books by Deaf authors?

A listing of books written by deaf authors. Compiled by SFPL Deaf Services.

02/08/2026

Los servicios de Relay se parecen a un libro para colorear. Nosotros somos el papel con las líneas que te conectan; ¡y tú eres los colores que dan vida a la imagen! ¡Juntos hacemos que el mundo esté más conectado y sea más accesible!

ID: [Una página de un libro para colorear que muestra un TTY con una flecha que apunta a “711”, la cual conduce a un operador de Relay antes de regresar al TTY y al logotipo de Puerto Rico Relay.]