ImperialNetwork-SanFrancisco

13/09/2026

As of 5:52pm ✅

09/09/2026

09/09/2026

📢 INTERNET SERVICE ADVISORY

We are currently experiencing slow internet speeds due to ongoing maintenance and replacement of the C2C Submarine Cable. The maintenance is being conducted to replace a faulty submarine repeater and restore the affected fiber pairs.

Our technical team is currently working on rerouting traffic to minimize the impact and improve connection performance.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to restore normal service. Thank you.

21/08/2026

All clients have been restored. ‼️

Thank you for your patience and understanding. 🙏

25/07/2026

Please be advised that we are currently experiencing a service interruption due to an identified fiber cut.
Our technical team is already on-site and actively carrying out restoration efforts to bring your connection back online as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience and understanding. Further updates will be posted as they become available.

Please be advised that we are currently experiencing a service interruption due to an identified fiber cut.

Our technical team is already on-site and actively carrying out restoration efforts to bring your connection back online as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding. Further updates will be posted as they become available.

Customer Support: 09274626186

Facebook: Imperial Network Inc-Main

24/07/2026

‼️As of 10:58 PM, internet service has been restored.‼️

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

24/07/2026

Reported: 9:35 PM

There is currently a network outage. Our team is actively working to resolve the issue as quickly as possible.

We kindly ask for your patience and understanding while we address this incident.

Thank you very much.

11/07/2026

Restoration work is currently in progress. During this time, you may experience intermittent internet connectivity. We appreciate your patience and understanding.

02/07/2026

📢 SERVICE ADVISORY 📢

Attention Valued Clients,

Please be advised that we are currently experiencing a network service interruption due to an unexpected fiber cable issue affecting all service areas.

As a result, some customers may experience slow, intermittent, or complete loss of internet connectivity. Our technical team is actively working to investigate the issue and restore services as quickly and safely as possible.

We encourage all affected clients to stay updated through our official page, where we will post the latest information regarding the restoration progress.

We sincerely apologize for the inconvenience and appreciate your patience, understanding, and continued support as we work to resolve this issue.

Thank you for your trust in our service.

01/07/2026

📢 SERVICE RESTORATION ADVISORY📢

Affected Areas: All Service Areas
Cause of Interruption: Fiber Cable Theft (Fiber Cut)

To our valued subscribers,

We are pleased to inform you that internet services have now been fully restored in all affected areas.

The service interruption was caused by a fiber cable theft, which resulted in a major fiber cut affecting our network. Our technical team immediately conducted repair and restoration work to restore connectivity as quickly and safely as possible.

We sincerely apologize for the inconvenience this unexpected incident has caused. We understand how important a stable internet connection is for your work, studies, business, and daily activities, and we appreciate your patience and understanding throughout the restoration process.

If you continue to experience connectivity issues, we recommend restarting your modem/router. Should the issue persist, please contact our Customer Support team so we can assist you promptly.

Thank you for your continued trust and support. We remain committed to providing you with reliable and quality internet service.