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Ricoh New Zealand Limited

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Ricoh New Zealand Limited

Ricoh empowers digital workplaces using innovative technologies, enabling you to focus on forward. So you can focus on forward.

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. At Ricoh, we believe that by transforming information into actionable insights and freeing people to focus on creating value, we can unlock the potential in every business. As the way we communicate, collaborate, and create evolves, the need for simple, secure, and sustainable solutions becomes more apparent each day. That’s why we bring people and technology together to simplify complexity, tackle obstacles, embrace diversity and help you uncover opportunity.

04/10/2026

As cyber criminals become more sophisticated, staying safe online is no longer just an IT issue, it's everyone's responsibility.

This CyberSmartWeek (5-11 October), we're sharing simple actions that can make a big difference in protecting yourself, your organisation, and your customers.

From creating stronger passphrases and keeping devices updated, to spotting AI-powered scams and being mindful of the information you share online, small habits can help reduce cyber risk every day.

✅ Use long, unique passphrases
✅ Think before you click on unexpected links or attachments
✅ Limit what you share publicly online
✅ Enable automatic updates on all devices
✅ Secure connected and smart devices

Cyber security isn't about being perfect. It's about being aware, prepared, and making smarter choices every day.

What is your top tip for staying cyber smart?

01/10/2026

It’s always rewarding to see our people recognised for going the extra mile. 🙌

A recent customer shared this lovely feedback about Charles Feng from our support team:

“Charles was very friendly and super helpful. He promptly updated WinCan on my machine according to the instructions provided by the software developer. Thanks a lot, Charles, you are a legend!”

Great service isn’t just about solving the issue — it’s about being responsive, helpful and making the experience easy for the customer.

Well done, Charles! 👏

30/09/2026

🏆 Celebrating Innovation at Ricoh New Zealand

Congratulations to Team Vertex, winners of the Agentic AI Team Competition 2026 across Ricoh APAC! 🎉

Their winning solution, Vertex Inbox Intelligence, impressed the judges with its innovative use of AI to analyse customer emails, identify intent, and support faster triage and response activities.

Earlier this week, our Managing Director, Darren Elmore, presented the team with their well-deserved prizes and recognising the incredible work, collaboration, and creativity behind this achievement.

👏 A huge congratulations to the winning team - Ian Griffiths, Emily Pham, Shruti Singh and Sam Riverton.

This success highlights the power of innovation, teamwork, and practical AI application to solve real business challenges and create better customer experiences.

Well done Team Vertex. We're incredibly proud of what you've achieved! 🚀

29/09/2026

💻 Are ageing devices, rising IT costs, and complex refresh cycles slowing your business down?

It's time to rethink how workplace technology is delivered.

With Ricoh's Device as a Service (DaaS), you can equip your teams with modern devices, spread costs predictably, and simplify the entire device lifecycle, from procurement and deployment through to support, security, and refresh.

✅ Modern devices for your workforce
✅ Predictable monthly costs
✅ Reduced IT complexity
✅ Enhanced productivity and security

Focus on growing your business while we help manage your device fleet.

Learn more: Explore Ricoh Device as a Service https://www.ricoh.co.nz/device-as-a-service?utm_source=linkedin&utm_medium=organic&utm_campaign=it-Q2-FY26-daas_lp_launch&utm_content=social_post

28/09/2026

Proud to be part of another fantastic Halberg Golf Day ⛳

Our team had a great day on the course supporting the incredible work of the Halberg Foundation and its mission to help young New Zealanders with physical disabilities access sport and recreation.

We were also fortunate to be joined by former New Zealand Breakers captain Tom Abercrombie, whose stories and insights made the day even more memorable.

Beyond the golf, it was a valuable opportunity to connect with customers, partners, and the wider community while supporting a cause that makes a real difference.

A big thank you to the Halberg team for hosting such a successful event and to everyone who contributed to a day filled with great conversations, plenty of laughs, and a shared commitment to giving more young people the opportunity to participate in sport.

27/09/2026

🌏 Growing responsibly means reducing our impact while continuing to deliver value for customers and communities.

Since FY19, Ricoh New Zealand has reduced its operational greenhouse gas emissions intensity by more than 32% per $1 million of revenue, exceeding our FY25 target ahead of schedule.

As Ashleigh Garrett, Head of Business Operations & ESG Manager, explains:

"When we set this target in FY19, we knew it would take more than environmental initiatives alone to achieve it. Success would depend on aligning sustainability with operational efficiency, financial performance, customer outcomes, and the way we work across every part of the business. By working collaboratively with our leaders and teams, we have not only achieved our goal ahead of schedule but exceeded it significantly. I am incredibly proud that we have demonstrated that business growth and emissions reduction are not competing priorities. They can, and should, go hand in hand."

This achievement reflects years of practical action across our business, from optimising our office footprint and vehicle fleet to expanding remote service delivery and enabling more digital ways of working. Today, around 40% of service requests are resolved remotely, helping reduce travel-related emissions while maintaining the high levels of support our customers expect.

Our results are independently audited and verified through our greenhouse gas inventory process by Toitū Envirocare, and we are proud to hold Toitū Net Carbon Zero certification for the 18th consecutive year, reinforcing our long-term commitment to credible climate action.

For us, sustainability is not a standalone initiative. It is embedded in how we innovate, operate, and create better outcomes for customers, communities, and future generations.

24/09/2026

📸 A few highlights from yesterday's Tech Leadership Insight Episode 2.

Our theme, "From Data to Decisions: How AI, Analytics and Innovation Are Shaping the Future Enterprise," sparked insightful conversations on how organisations can harness data, AI, and innovation to make smarter decisions and drive meaningful business outcomes.

We're thrilled to share that attendance for Episode 2 more than doubled compared to Episode 1, reflecting the growing appetite for practical discussions around AI, analytics, innovation, and the future of enterprise leadership.

A huge thank you to Darren Elmore and Ankit Gupta for sharing their valuable insights and perspectives. Special thanks also to Simon Kingston for doing a fantastic job as emcee and helping guide such an engaging and thought-provoking discussion.

And, of course, thank you to all the customers and business leaders who joined us and contributed to the conversation. Your participation is what makes these events so valuable.

These conversations are what Tech Leadership Insight is all about: bringing together leaders to explore the opportunities, challenges, and innovations shaping the future of work.

Thank you for being part of the journey. We look forward to seeing you at the next episode.

23/09/2026

💙 What an incredible turnout for our Blue September Morning Tea at Ricoh NZ today.

We were privileged to welcome Peter Dickens, CEO of the Prostate Cancer Foundation NZ, and Lisa Franich, Corporate & Philanthropy Lead, who shared powerful insights into the impact of prostate cancer in New Zealand, the importance of early detection, and the support available to individuals and whānau affected by a diagnosis.

A huge thank you to everyone who attended, participated, donated, and helped make the event such a success. Together, we raised $1,444 to support life-saving research, awareness, education and support services delivered by the Prostate Cancer Foundation NZ.

Prostate cancer is the most diagnosed cancer in New Zealand men. By supporting Blue September, we're helping raise awareness and encouraging more conversations that could ultimately save lives.

Thank you to everyone who got behind this important cause. Let's continue tackling prostate cancer together. 💙

21/09/2026

Putting patients first starts with having the right technology behind the scenes.

We're proud to partner with Maxcare Medical Centre, helping their team simplify and secure their technology environment so they can focus on delivering exceptional care to the South Auckland community.

As Denise Rairi, Practice Administrator at Maxcare Medical Centre, shared:

"The biggest shift for us has been the complete elimination of IT stress. Ricoh proactively manages, updates, and optimises our systems so we can focus entirely on caring for our patients."

Thank you to Denise Rairi and the wider Maxcare team for your trust and partnership. We're proud to support the important work you do every day. 💙

Read the full story: https://www.ricoh.co.nz/customer-stories/maxcare-medical-centre-managed-it-solution?utm_source=linkedin&utm_medium=organic&utm_campaign=brand-Q3-FY26-customer%20story&utm_content=maxcare%20medical

20/09/2026

⛳Ricoh team was proud to support the recent Cure Kids Rebel Sport 24 Hour Team Challenge, joining an incredible community of people coming together to raise funds for child health research in New Zealand.

A special thanks to Carl and Tom, who partnered with PinPoint Golf Events to run the Ricoh Golf Simulator throughout the 24-hour event. Together, they helped raise $1,100 in donations while giving participants a fun and competitive challenge along the way.

As a long-standing customer and valued partner, it was fantastic to support the team at Cure Kids and contribute to an event that makes a real difference for Kiwi children and their families.

Thank you to everyone who stopped by, took a swing, donated, and helped make the day such a success. And congratulations to Sean Hawkins on the hole-in-one! 🎯⛳

We're proud to support initiatives that bring communities together and create positive impact beyond the workplace.

Address

Level 3, 34 Sale Street
Auckland
1010

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

http://www.ricoh.co.nz/

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