29/08/2025
π¨ Service Notification β Microsoft Exchange Online π¨
Some users in Europe may currently experience delays or failures when sending or receiving email via Exchange Online.
Root cause: Microsoft has identified an increase in internal service-to-service calls that caused authentication failures, leading to delivery delays. They have applied mitigation and are actively monitoring recovery.
π Please note this may also affect our internal service desk email, so if you need support:
π Call us on 01428 770290
π¬ WhatsApp us on 07426 470299
Our team is reaching out personally to clients we know are affected. Weβll keep you updated as Microsoft progresses with the fix.