08/14/2026
Dealerships are collectively losing an estimated $266 billion a year in declined and deferred service work. Franchise stores are handling roughly 12% fewer service visits than they were a decade ago.
When declined service doesn't get a follow-up, customers take that work to independents and quick-lubes instead.
Ribit tracks declined service and re-engages on the same cadence as sales. That revenue doesn't just walk out the bay door.