Unity Connected Solutions

Unity Connected Solutions We are a full service company specializing in Unified Communications. Our solutions encompass data,

An access log can tell you that a door opened at 9:42 p.m.That is useful, but it may not tell you what actually happened...
09/03/2026

An access log can tell you that a door opened at 9:42 p.m.

That is useful, but it may not tell you what actually happened.

→ Was it the authorized employee?

→ Did another person follow them through the door?

→ Was there a delivery or service visit?

→ Was the door left open after the person entered?

When access activity and video can be reviewed together, your team gets more context and can move through an investigation with less guesswork.

Unity can help you design a physical security environment where systems work together more effectively.

Do you know where the bottlenecks are in your municipality's contact centre? Which departments have the longest hold tim...
08/25/2026

Do you know where the bottlenecks are in your municipality's contact centre?

Which departments have the longest hold times?

Which types of calls take the most agent time?

Unity Connected Solutions offers AI-powered insights and analytics for municipal contact centres.

➤ Real-time dashboards that show call volume, wait times, and resolution rates

➤ AI-generated call summaries so managers can review interactions quickly

➤ Trend analysis that reveals staffing gaps and training opportunities

➤ Works alongside AI translation, transcription, and agent assist tools

Better data means better decisions.

When a resident calls your municipality and does not speak English, what happens next? For a lot of contact centres, it ...
08/20/2026

When a resident calls your municipality and does not speak English, what happens next? For a lot of contact centres, it means patching in a third-party interpreter. That is slow, inconsistent, and expensive.

Unity Connected Solutions offers AI-powered real-time translation that handles the conversation live, in both directions, without a third party on the line.

▸ Supports dozens of languages in real time
▸ Costs a fraction of traditional interpreter services
▸ Works alongside AI transcription and call summaries

Better service for residents. Lower cost for your municipality. Backed by over 20 years of public sector experience.

Some businesses already have cameras, but having cameras is not the same as having useful visibility.When something happ...
08/18/2026

Some businesses already have cameras, but having cameras is not the same as having useful visibility.

When something happens, your team should be able to understand what occurred without spending hours searching through footage or moving between separate systems.

A well-designed video surveillance environment can help your organization:

→See critical areas more clearly

→Find relevant footage faster

→Give authorized teams access to the right cameras

→Improve visibility across one or multiple locations

Unity Connected Solutions provides CCTV and video surveillance for multi-location buildings across Canada. Over 20 years...
08/14/2026

Unity Connected Solutions provides CCTV and video surveillance for multi-location buildings across Canada. Over 20 years of experience and deep relationships with leading security technology vendors.

→ Consistent camera coverage at every location

→ Remote monitoring from one dashboard

→ 24/7 national support

→ Scalable as you open new stores

For memory care communities, wander management is one of the highest-priority safety concerns. A single elopement incide...
08/11/2026

For memory care communities, wander management is one of the highest-priority safety concerns. A single elopement incident can have serious consequences for residents and operators.

Unity Connected Solutions helps operators install wander management systems that alert staff before a resident reaches the exit.

▸ Real-time alerts to caregiver phones
▸ Discreet, comfortable tags for residents
▸ Integrated with nurse call and access control on one platform
▸ Scalable across multiple communities

Over 20 years of protecting residents across Canada.

Here's a re-introduction about Unity!Unity Connected Solutions is a Canadian-owned technology company with over 20 years...
08/04/2026

Here's a re-introduction about Unity!

Unity Connected Solutions is a Canadian-owned technology company with over 20 years of experience. We design, install, and support technology infrastructure for organizations across Canada.

We have built deep, long-standing relationships with leading technology vendors so our customers always get the right solution for their needs.

Our solutions:

→ Access control
→ Video surveillance
→ Nurse call and wander management
→ Phone systems and peripherals
→ AI-infused contact centre
→ Structured cabling
→ Paging and SIP trunking
→ Emergency solutions, etc

One partner for all of it. That has been our promise for over two decades.

In many schools, only a handful of staff have access to emergency alerting tools. Everyone else has to leave their room ...
07/30/2026

In many schools, only a handful of staff have access to emergency alerting tools. Everyone else has to leave their room to find help.

Unity Connected Solutions helps schools equip every teacher and administrator with emergency alerting from any device.

● One click to summon help from a desktop, laptop, or phone
● Alerts include staff name, location, and type of request
● Connects directly with security, admin, and first responders
● No special hardware or per-user licensing fees

Over 20 years of building safety solutions for K-12, school boards, colleges, and universities across Canada.

When was the last time your hotel's phone system had a meaningful upgrade? Unity Connected Solutions helps hotels modern...
07/29/2026

When was the last time your hotel's phone system had a meaningful upgrade?

Unity Connected Solutions helps hotels modernize their communication systems. Cloud, on-premise, or hybrid. Over 20 years of experience and partnerships with leading telephony providers.

➤ PMS integration
➤ Mobile communication for housekeeping and maintenance
➤ Wake-up calls and guest-facing features
➤ Multi-property support from one platform

Better communication means better guest experiences.

Happy Canada Day from Unity Connected Solutions!As a Canadian-owned business, we’re proud to serve organizations across ...
07/01/2026

Happy Canada Day from Unity Connected Solutions!

As a Canadian-owned business, we’re proud to serve organizations across Canada with trusted communication and technology solutions.

Wishing everyone a safe, joyful, and connected Canada Day.

Address

1-250 Shields Court
Markham, ON
L3R9W7

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+19059522475

Website

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