Better Impact

Home
Canada
Hamilton, ON
Better Impact

Better Impact has been serving volunteer services and donor relations teams with program management It’s our culture. It’s our identity. Join our reliable family.

Better Impact has been serving volunteer services and donor relations teams with program management software, since 2000. Small, medium and enterprise sized organizations across the USA, Canada, Europe, Australia, and New Zealand utilize our solutions. When you choose Better Impact, you receive more than intuitive, reliable, and secure products designed with your program needs in mind. The People

behind Better Impact are an impressive extension of the product and of your team. Starting with CEO, Tony, whose passion project of building a web-based volunteer management software solution, for the hospice where his mother spent her final days, birthed the beginnings of what’s now a worldwide “we’re here to help” company, decades later. It’s those roots of giving back that is the common thread of every team member at Better Impact. THAT is what you are truly buying into when you choose Better Impact, and it spills over into the software solutions you value from us. A team of product developers relentless in delivering reliable solutions with frequent releases that have your program needs, user experience and accessibility standards in mind and is 100% unwavering in prioritizing the security of your confidential data as #1. A team of knowledgeable Software Sales Advisors ready to listen to your needs and provide ethical, honest, and educated advice throughout your journey, as you explore how our solutions can help you overcome program challenges. A team of Member Support Advisors ready to reach their helping hand out to yours 24/5/365, should you choose to lean on them throughout your software transition and beyond. A SaaS company with our high level of employee retention is a rare find and it’s mirrored in our remarkable customer retention. Our people are here as a consistent face and voice for your team. After all, our very first member, who started with us in 2001, is still a member to this very day.

09/01/2026

Happening TOMORROW!
Feedback without Fallout: A Framework for Vital Volunteer Conversations
featuring Karen Knight

📅 Wednesday, September 2nd, 2026
1:00 - 2:00 pm EST

Providing volunteer feedback can be scary.

We know that a behavior needs to change, but we don’t want to damage the relationship. This is hard enough when we are guiding our volunteer teams, but the stakes (and fear) are that much higher when we need to deliver feedback to other staff, or even our supervisors...

This webinar with Karen Knight covers time-tested ideas and research-based techniques for providing feedback to people at multiple levels in your organization.

You'll leave with:

✔️ A step-by-step process for becoming more confident providing feedback
✔️ Research-based techniques for providing feedback in ways that ensure it changes behavior
✔️ Tips for ensuring that feedback strengthens relationships rather than fracturing them
✔️ How to adjust those tips and techniques depending on where the recipient is in the organization’s hierarchy

We will cover suggestions for becoming more comfortable when providing feedback, regardless of to whom, and techniques for ensuring that the feedback is both effective, and actually strengthens relationships.

All registrants will receive a recording of the presentation AND bonus resources.

🎓 Free and Open to the Public 🎓

Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️

09/01/2026

📣 NOW OPEN: Individual registration for the 2026 Volunteer Management Hybrid Conference!

Join volunteer engagement professionals from across North America for a one-day LIVE broadcast experience on October 20, 2026—available virtually or at a local Host Site near you.

✏️ This year’s theme: Embracing the Future of Volunteer Engagement: Building for Resilience and Sustainability

As volunteer engagement continues to evolve, VMHC brings the sector together to explore practical strategies, share insights, and strengthen sustainable practice across organizations.

🎟️ Register now: https://hubs.li/Q04vyzRG0

08/31/2026

Happening THIS WEEK!
Feedback without Fallout: A Framework for Vital Volunteer Conversations
featuring Karen Knight

📅 Wednesday, September 2nd, 2026
1:00 - 2:00 pm EST

Providing volunteer feedback can be scary.

We know that a behavior needs to change, but we don’t want to damage the relationship. This is hard enough when we are guiding our volunteer teams, but the stakes (and fear) are that much higher when we need to deliver feedback to other staff, or even our supervisors...

This webinar with Karen Knight covers time-tested ideas and research-based techniques for providing feedback to people at multiple levels in your organization.

You'll leave with:

✔️ A step-by-step process for becoming more confident providing feedback
✔️ Research-based techniques for providing feedback in ways that ensure it changes behavior
✔️ Tips for ensuring that feedback strengthens relationships rather than fracturing them
✔️ How to adjust those tips and techniques depending on where the recipient is in the organization’s hierarchy

We will cover suggestions for becoming more comfortable when providing feedback, regardless of to whom, and techniques for ensuring that the feedback is both effective, and actually strengthens relationships.

All registrants will receive a recording of the presentation AND bonus resources.

🎓 Free and Open to the Public 🎓

Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️

08/31/2026

What is the Volunteer Management Hybrid Conference? 🎓

👉It’s a one-day LIVE broadcast event for volunteer engagement professionals happening on October 20, 2026.

Join peers across North America—either at a local Host Site or virtually—for a shared day of learning, connection, and action.

Learn more about the VMHC here: https://hubs.li/Q04v4fh00

08/28/2026

You're Invited to an upcoming webinar!

More Than Just Hours: Elevating the Volunteer Experience for Greater Impact
co-hosted by Better Impact and Double the Donation

📅 Wednesday, September 9th
1:00 pm EST

You wear a lot of hats as a volunteer coordinator! But when manual tasks pile up, and systems don’t sync, it’s easy for volunteers to get frustrated and for valuable revenue to slip away.

Let's eliminate those hurdles!

Join Double the Donation and Better Impact to upgrade your volunteer strategy. We'll share practical steps to ditch the bottlenecks and build a seamlessly connected experience for your supporters.

In this session, you will learn how to:

✔️ Eliminate admin hurdles that slow your team down
✔️ Build a frictionless experience from sign-up to shift
✔️ Turn logged hours into revenue using corporate grants and VTO

Whether you manage a massive network or a mighty small team, refining your volunteer journey pays off. Let's save you time and maximize your fundraising impact.

Plus, bring in your questions - we’ll have dedicated time for a live Q&A at the end!

All registrants will receive a recording of the presentation.

🎓 Free and Open to the Public 🎓

Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️

08/27/2026

📣 What Host Sites are saying about VMHC

Host Sites are a key part of the 2026 Volunteer Management Hybrid Conference, bringing the experience to life locally on October 20, 2026.

We asked past Host Sites to share their experience. Here’s what they said!

🎓 Learn more about VMHC '26: https://hubs.li/Q04vxN8H0
👉 Get Host Site Resources: https://hubs.li/Q04vxGqz0

Individual registration opening soon.

08/25/2026

📣 Host Site registration is now open for the 2026 Volunteer Management Hybrid Conference!

Host Sites are local gathering spaces where volunteer engagement professionals come together on the day of the conference to stream speaker sessions, connect with peers + engage in real-time discussion as part of the global VMHC experience.

📅 October 20, 2026 | Hybrid Conference

👉 Register your Host Site: https://hubs.li/Q04rP-tW0
🎓 Learn more about VMHC '26: https://hubs.li/Q04rQ6Dv0

08/24/2026

You're Invited to an upcoming webinar!

Welcome Home: Building Practical Systems That Support People
featuring Angela Williamson, CVA

📆 Thursday, September 17th
at 2:00 pm EST

Strong volunteer programs don’t run on good intentions alone. They need practical systems that create clarity, consistency, and capacity — without losing the human connection that makes volunteer engagement meaningful.

In this practical session, Angela Williamson, CVA, explores how thoughtful systems can reduce unnecessary confusion, repetition, and administrative work so volunteer engagement professionals can spend more time supporting people and building relationships.

Attendees will learn how to identify processes that are creating extra work, turn knowledge that lives in someone’s head into useful shared systems, and determine what can be handled through templates, checklists, calendars, technology, and documentation — and what still requires human judgment, listening, encouragement, and care.

Using the idea of volunteer engagement as a welcoming home, Angela will explore the practical systems that support the volunteer experience, including communication, scheduling, training, resources, support, recognition, and continuity.

The goal isn’t to create more process for the sake of process. It’s to build systems that intentionally support the people they serve.

In this free LIVE webinar, you'll learn:

✔️ How to identify areas where volunteer engagement processes are fragile, confusing, or creating unnecessary work
✔️ How to create simple, repeatable systems that improve consistency
✔️ How to move recurring knowledge and processes from individual memory into shared systems
✔️ How documentation can improve continuity and reduce reliance on one person

🎓 Free and Open to the Public 🎓

Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️

08/21/2026

📣 LAST CHANCE TO ENTER the
Volunteer Management Hybrid Conference GIVEAWAY! 📣
Deadline: August 21

Thinking of becoming a Host Site for VMHC '26?
You could win a $150 catering credit for conference day!

The first 50 Host Sites to register by the deadline will be automatically entered for a chance to win a $150 catering credit to support their conference day event.

🎟️ REGISTER TODAY: https://hubs.li/Q04tJFZ_0

🎓Learn more about the VMHC: https://hubs.li/Q04tH-yB0

Association of Leaders in Volunteer Engagement
VMPC-Volunteer Management Professionals of Canada

08/20/2026

Great volunteer coaching can do more than support individual volunteers...

It can strengthen relationships, build confidence + help turn volunteer energy into meaningful impact 💪

In this webinar, Beth Steinhorn, CVA, shares practical strategies for making coaching a more intentional part of volunteer engagement.

🎥 Full recording linked in comments

Address

Hamilton, ON

Website

https://www.BetterImpact.com/

Alerts

Be the first to know and let us send you an email when Better Impact posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Better Impact:

Better Impact

09/01/2026

09/01/2026

08/31/2026

08/31/2026

08/28/2026

08/27/2026

08/25/2026

08/24/2026

08/21/2026

08/20/2026

Address

Website

Alerts

Contact The Business

Shortcuts

Share

Listing takedown request