04/29/2026
Ever wonder why some businesses get clients easily, while others struggle to even get noticed?
There's a marketing principle called the Rule of 7, and it might just change how you think about your online presence.
The idea is simple: before a potential customer decides to buy from you, they've typically had multiple interactions with your business.
On average that number is around 7, though it can be less or more depending on your industry and reputation. Some of those interactions are silent. They Googled you, landed on your website, saw your listing. Others are more direct, like a phone call, a DM, warm introduction from your referral partner or just simply reading a review.
Here's a real-world example:
Let's say someone is looking for a landscaping company in their area. Here's what one journey might look like:
1. Searches on Google, your listing shows up
2. Visits your website to learn more
3. Follows you on social media
4. Sees a post or blog you shared from the website
5. Comes back to your site
6. Reads through your reviews
7. Finally calls or books a consultation
But here's the thing. Not every buyer takes the same path. Someone else might call you first, then check your reviews, then visit your website before making up their mind. Another person might find you on social media before they ever Google you. The order varies, the entry point varies, and the timeline varies.
What stays consistent is this: every touchpoint matters, and your website and Google presence show up across almost all of them.
This is exactly why your website isn't just a digital brochure. It's a trust-building machine. It raises awareness, builds credibility, and guides your future clients through the decision of whether you're the right fit for them.
No website? Weak SEO? You're invisible for most of that journey, no matter which direction someone comes from.
At SelexWeb, we don't just build pretty websites, we build with strategy. Every page, every word, every SEO decision is intentional, designed to support your buyer's journey from that first Google search all the way to that first conversation with you.
Know a business owner who's struggling to generate leads or ready to scale? Tell them you know us and make an introduction. We'd love to connect. [email protected]
SelexWeb provides Edmonton Web Design, SEO, top-notch Edmonton Web hosting & Website maintenance. We craft digital experiences that connect and convert.