06/29/2023
New customers - we are offering a "first time free" offer on most small jobs, or a great discount on bigger jobs (new clients only)
Existing customers - we are charging a service rate $20 dollars per hour for the remainder of 2023.
However, we will likely bill flat rate depending on how much work we end up completing. (We don't "gouge" our customers like alot of city-based IT & computer repair shops, we have a more honest & transparent billing policy.)
Services include:
PC hardware diagnostics, troubleshooting, repair & replacement. (I use OEM parts whenever we can find such.)
Apple Macintosh troubleshooting, diagnostics using Apple Service Diagnostics software, and hardware replacement using OEM selected hardware (The same software Apple Store technicians use; any Apple computer built in the last twenty five years we can repair)
Linux Installation and support - Our tech's have been using Linux since 2002, starting with Linux Red Hat OS. We work with most of the popular distros like Ubuntu, Gentoo, Debian & Elementary.
Mobile Devices: We are capable of most phone diagnostics & most repairs on modern Android devices, iPhone's & iPad's
Custom website and web app development/modification. We mainly using HTML, CSS and JavaScript to build websites and web applications.
Windows/Mac app development: We are experienced with the C # and Swift programming languages used in app development for Windows and Mac. Regarding this -we will charge a $50 flat rate fee for an initial consultation where we will discuss your requirements and estimated time & labour involved.
Network management - Our lead service tech, Jesse Hayward trained in the Cisco Certified Networking Associate program at North Battleford Comprehensive High School in 2006 - 2008 under Mr. Rob Wall. He is capable setting up networks, new Wi-Fi routers/extenders, set limits on internet connections, block/enable access to specific apps/websites, and much more.
Operating System tasks -Our team is fairly knowledgeable with Microsoft Powershell and can write scripts to automate certain tasks, download files, install programs, etc for those folks who have often-recurring tasks on their computer.
Content Backup/Restore - We can likely recover lost data from a hard drive, or older storage device.
Flate-rate services: If you are using exclusively hotspot for internet, we will happily update devices, download big files, install apps, etc on a flat rate basis, or a monthly paid service agreement.
Anything else not covered - please contact us on social media, or by e-mail and I will be happy to discuss your device/software/network issue.
Thanks everyone!