07/07/2026
Hi all,
We're letting you know about a Telstra network outage currently affecting services across Australia this morning (Wednesday 8 July).
What's happening:
- Telstra has confirmed an issue affecting mobile calls and data connections.
- Problems were first reported around 4am AEST, with several thousand users affected nationally.
- Impact is mainly on mobile signal and mobile data, though some broadband services are also reported as affected.
- Reports are coming from multiple states, including NSW.
What this means for you:
- You may experience dropped calls, no mobile signal, or slow/unavailable mobile data.
- Fixed-line internet (NBN) may still be working normally, so where possible use Wi-Fi calling, email, or web-based tools to stay in contact.
- Telstra advises that retrying a call or connection may work, as the issue is intermittent.
Important — emergency calls:
There have been unconfirmed user reports of difficulty reaching 000 on Telstra mobiles during the outage. As a precaution, please keep a mobile phone on a different network (e.g. Optus or Vodafone) available for emergency calls if you have one. In an emergency, a 000 call will attempt to connect via any available network regardless of your provider.
What we're doing:
This is a Telstra network issue and the fix is in Telstra's hands. There is no estimated restoration time yet. We're monitoring the situation and will update you as soon as we know more.
If you're experiencing problems that you don't think are related to this outage, please contact us as usual and we'll take a look.
Kind regards,
Peter Saville
Sav Tech Media
02 6516 0876 | [email protected]