JMS Tech Support

JMS Tech Support We fix the tech that makes you want to throw the remote.
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Local IT support in Maclean, Yamba, Grafton and surrounds for computers, security cameras, Wi-Fi, TVs and phones — with patience, plain English and house calls.

Tip  #60: Why your modem lights matterModem lights can show whether you have power, internet, Wi-Fi or a line fault. Bef...
30/10/2026

Tip #60: Why your modem lights matter

Modem lights can show whether you have power, internet, Wi-Fi or a line fault. Before rebooting everything blindly, check the lights — they can point straight to the issue.

JMS Tech Support can translate what they are telling you.

Tip  #59: When a Wi-Fi extender helps — and when it does notAn extender can help when the main Wi-Fi signal is still dec...
28/10/2026

Tip #59: When a Wi-Fi extender helps — and when it does not

An extender can help when the main Wi-Fi signal is still decent where the extender sits. It cannot perform miracles if the original signal is already weak there. In some homes, mesh Wi-Fi or better modem placement is smarter.

JMS Tech Support can recommend the right fix.

Tip  #58: Moving house? Set the internet up before move-in dayInternet connections can take time to transfer or activate...
26/10/2026

Tip #58: Moving house? Set the internet up before move-in day

Internet connections can take time to transfer or activate. Contact your provider early, book installation if needed and confirm the service before moving day.

JMS Tech Support can help get the new place connected properly.

Tip  #57: Why your smart TV keeps signing you outA TV app can sign out after updates, app glitches, low storage, account...
16/10/2026

Tip #57: Why your smart TV keeps signing you out

A TV app can sign out after updates, app glitches, low storage, account security checks or an internet drop during sync. Removing and reinstalling the app can sometimes be the quickest fix.

JMS Tech Support can sort out the setup.

Tip  #56: Netflix buffering? It is not always NetflixBuffering can be caused by weak Wi-Fi, congestion, a slow NBN plan,...
14/10/2026

Tip #56: Netflix buffering? It is not always Netflix

Buffering can be caused by weak Wi-Fi, congestion, a slow NBN plan, modem issues or too many devices streaming at once. The app is often just where the problem shows up.

JMS Tech Support can find the bottleneck.

Tip  #55: Why the internet works on your phone but not the TVIf your phone works but the TV does not, the TV may be on t...
11/10/2026

Tip #55: Why the internet works on your phone but not the TV

If your phone works but the TV does not, the TV may be on the wrong Wi-Fi band, too far from the modem, using old saved settings or struggling with an app or DNS issue. The internet may be fine — the TV just needs attention.

JMS Tech Support can get it connected again.

Tip  #54: Wi-Fi name missing? Check this before calling the providerIf your Wi-Fi name disappears, check that the modem ...
11/10/2026

Tip #54: Wi-Fi name missing? Check this before calling the provider

If your Wi-Fi name disappears, check that the modem is powered on, its Wi-Fi light is on, and the network name has not changed. A restart can often bring it back.

JMS Tech Support can work out what has gone missing.

Tip  #53: Why one room has terrible Wi-Fi when the rest of the house is fineDistance, thick walls, brick, metal, mirrors...
09/10/2026

Tip #53: Why one room has terrible Wi-Fi when the rest of the house is fine

Distance, thick walls, brick, metal, mirrors and nearby interference can create one bad Wi-Fi spot even when the rest of the house works fine. Modem placement matters more than most people think.

JMS Tech Support can sort out dead spots around your home.

Tip  #52: Why your tablet is slow — and when it is worth fixingToo many apps, low storage, outdated software and worn ba...
07/10/2026

Tip #52: Why your tablet is slow — and when it is worth fixing

Too many apps, low storage, outdated software and worn batteries can slow a tablet down. A cleanup or reset may help, but a very old unsupported tablet may be better replaced.

JMS Tech Support gives straight advice before you spend money.

Tip  #51: What to do when your phone says 'No Service'First, toggle airplane mode, restart the phone, check the SIM or e...
04/10/2026

Tip #51: What to do when your phone says 'No Service'

First, toggle airplane mode, restart the phone, check the SIM or eSIM and confirm there is local network coverage. If it keeps happening, the phone or carrier settings may need attention.

JMS Tech Support can help isolate the problem.

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Townsend, NSW
2463

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