28/09/2026
What’s next? Shipping charges have to be incorporated into the price?
We all HATE them and it sounds ridiculous. But changing the law to make them built in would be a nightmare and it wouldn't change the fact that consumers still pay for it 💁♀️
But that’s how businesses see this change to card surcharges.
Making small businesses incorporate card surcharges into their pricing doesn’t take away the card charges. They still exist and it doesn’t make anything cheaper for you.
But what it has done is make us analyse our figures and realise how tight that profit margin has gotten.
Profit’s not a dirty word, it’s what allows us to buy new stock, create a new range, outsource a task we hate, buy a new tool to improve our process.
So this week as you see pricing or payment changes at your favourite local business, do us a favour: say “No worries.”
We’ve spent weeks agonising over what and how to do what’s best for our businesses without costing you a fortune.
Even if price changes are minimal, it’s taken us hours to update our price tags, signage, settings and accounting systems.
These changes aren’t personal. They weren’t our choice. But we have to make them.
And if you’re resentful about it, don’t take it out on us. We didn’t make the laws and we didn’t ask for them.
Use your voice where it counts.