PLATX You have entered the innovative world of PlatX! Embrace the new wave of business technology and soar with PlatX!

Here, cutting-edge technology and customer engagement are prioritised to elevate business communication to the next level.

The future of customer engagement has arrived!PLATX and trustangle are excited to announce an exclusive webinar for the ...
17/09/2024

The future of customer engagement has arrived!

PLATX and trustangle are excited to announce an exclusive webinar for the launch of inConcert in Saudi Arabia. Together, we will explore the cutting-edge features that inConcert offers and how it can add value to your life.

On October 3rd, at 11 am (Saudi time) viewers will have the opportunity to be informed about the product’s limitless capabilities from PLATX’s Anwar Al Ahdab and inConcert’s Channel Director for the EMEA region, Julia Morales Silvan.

Do not miss the chance to learn from leaders of the industry!

Register now!👇

https://bit.ly/4giqcBj
https://bit.ly/3ZmUVai

Customers, agents and shareholders are the three pillars that constitute any company’s foundation. Therefore, it is esse...
11/07/2024

Customers, agents and shareholders are the three pillars that constitute any company’s foundation. Therefore, it is essential that they are all content and satisfied with the way that a business operates.

However, quite often this is easier said than done.

Thankfully, PLATX is here to answer all your questions!

Learn how to balance every aspect of your business optimally.

Through the magic of inConcert we handle your Workforce Management and Contact Center in a single solution that relieves you of multiple daily burdens.

With inConcert you gain access to a software suite that streamlines the way your workforce operates, keeps them motivated and in turn keeps your productivity sky-high! All of the above are possible through the use of sophisticated forecasting algorithms, a powerful operational scenario simulator, and versatile shift planning and scheduling tools.

Learn more with our brochure.

Reach out today!

🚀 Mastering WhatsApp Business for Marketing Success 🚀PLATX presents a brand-new educational series that will allow you t...
09/07/2024

🚀 Mastering WhatsApp Business for Marketing Success 🚀

PLATX presents a brand-new educational series that will allow you to properly utilise the limitless potential of the WhatsApp Business platform, by familiarising you with every aspect of its services and how they may affect your business performance.

There is little doubt that WhatsApp Business is currently taking off, and as a result, it is essential for every business hoping to make a difference in their sector.

In the first part of this series we will be focusing on understanding why WhatsApp Business is so important for your business operations.

First and foremost, WhatsApp is the most widely used instant messaging application in the world, boasting over two billion users! Another important reason is that 70% of messages sent through WhatsApp are opened, which ensures higher visibility for your brand.

One of the most important traits that WhatsApp Business provides you with is a connection on a more personal level. The intimacy the platform offers helps customers feel safer, and trust your business more.

The future of third-party cookies looks uncertain at the moment, with Google slowly phasing them out since the start of ...
08/07/2024

The future of third-party cookies looks uncertain at the moment, with Google slowly phasing them out since the start of 2024. It goes without saying that such a change would have a significant impact on almost every business worldwide. Companies would need to adapt to a cookieless world, by implementing a software that handles the tasks that cookies were previously responsible for, optimizes CRM data and is designed to perfectly utilize all available data.

PLATX helps you navigate this situation with 3 vital tips to help you thrive in a market where cookies are a thing of the past.

Learn everything you need to know today!

The current state of the social media and communication landscape makes it difficult for businesses to maintain their cu...
03/07/2024

The current state of the social media and communication landscape makes it difficult for businesses to maintain their customer experience services up to par on all fronts. With users spreading out on more platforms than ever, it is easy to become overwhelmed.

But don’t fret, because PLATX solves all your problems in a few quick and painless steps.

We utilise the power of the WhatsApp Business Platform which allows businesses to integrate WhatsApp messaging capabilities into third part, or self-developed applications and systems. However, since our philosophy is to always go above and beyond to cater for your needs, we enhance the services offered by the WhatsApp Business Platform, by integrating with our own omnichannel solutions.

Streamline your CX capabilities with the power of PLATX!

Customer Experience becomes more nuanced and complicated by the day. As the world of technology continues to grow rapidl...
02/07/2024

Customer Experience becomes more nuanced and complicated by the day. As the world of technology continues to grow rapidly, so do the requirements to keep up with the changes.

PLATX is the solution to all your woes.

As leaders in the field with an extensive network of experienced partners, we offer products and services that are specifically designed to turn your customer journey into an asset overnight.

Have you subscribed to our newsletter to stay informed about all of the latest developments in the field?

Well, what are you waiting for?

Subscribe today: https://digital.us18.list-manage.com/subscribe?u=f970978069a35185bbae7178e&id=fdb68d9ee4

At PLATX, we take pride in incorporating multiple cutting-edge solutions with the sole purpose of transforming your busi...
26/06/2024

At PLATX, we take pride in incorporating multiple cutting-edge solutions with the sole purpose of transforming your business operations and helping you achieve all your goals.

As the official reseller of inConcert, the ultimate customer engagement platform, in the MENA region, we provide you with resources that completely redefine your customer journey.

Discover how PLATX can accelerate your business’s development and turn every single customer interaction into a seamless experience for both parties.

Learn more today!

It is no secret that recently, GenAI has taken the world by storm. Its impressive capabilities are too significant for b...
25/06/2024

It is no secret that recently, GenAI has taken the world by storm. Its impressive capabilities are too significant for brands worldwide to ignore.

Of course, this rapid rise is expected to have an impact on customer experience as a whole.

Projections show that, within two years, the use of GenAI-embedded sales technologies will have reduced prospecting and customer-meeting preparation time by more than 50%.
Furthermore, by 2027, end-user expenses on GenAI-related software will have increased to the point of accounting for over 70% of all AI-influenced software expenditures.
Want to learn more about GenAI and its expected influence to stay ahead of the competition? Get in touch.

In 2024, smart is the name of the game. To gain and retain interest in your business, it is vital that its image and ope...
20/06/2024

In 2024, smart is the name of the game. To gain and retain interest in your business, it is vital that its image and operations are as smart and efficient as possible. Competition in the modern market is fierce and customers are more adaptable than ever. As a result, brands have a single opportunity to turn interest into active interaction.

One of the best methods of streamlining the way your business operates is by integrating all your services into an all-in-one platform.

Enter PLATX!

Through the magic of inConcert, PLATX offers you a platform that simplifies and organises your operations, by boosting your productivity and efficiency in the process.

Enjoy the luxury of features such as marketing automation linked directly with CRM systems. This feature analyses customer patterns and business needs and adjusts your marketing strategies accordingly.

Discover the power of PLATX!

Address

Dubai

Alerts

Be the first to know and let us send you an email when PLATX posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to PLATX:

Share