Kalamcx

31/12/2024

New Year of Opportunities and Success!

As we turn the page to a brand-new year, we celebrate the incredible milestones we've achieved together and look forward to the opportunities ahead. Here's to another year of growth, connection, and breaking barriers. Let's continue building bridges and creating a smarter, more connected world together! 🎉✨

New year, new horizons! 🌍✨ Here's to embracing the future with open arms and ambitious hearts. Together, we'll reach greater heights in 2024!

17/12/2024

We are thrilled to join the ELIA - European Language Industry Association Family! 🌍✨

Being part of the ELIA - European Language Industry Association marks another milestone for Kalam CX as we continue to connect businesses and people through exceptional interpretation, translation, and customer support services.

Here’s to new partnerships, shared growth, and contributing to the global language industry! 🚀

We’re proud to announce that Kalam CX has officially joined ELIA - European Language Industry Association! 🎉

At Kalam CX, we are dedicated to providing cost-effective interpretation, translation, and customer experience solutions that bridge communication gaps and connect businesses worldwide.

Joining ELIA allows us to collaborate with leading language industry professionals, share knowledge, and continue delivering excellence in everything we do.

We’re excited to be part of the ELIA - European Language Industry Association community and look forward to contributing to the growth and innovation of the global language services industry.

Thank you, ELIA - European Language Industry Association, for the warm welcome – let’s make an impact together! 🌐

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We’re pleased to share with you our new member: Kalamcx! They are a customer experience BPO company headquartered in Dubai, providing cost-effective customer support, interpretation, and translation services.

Founded in 2019, they have grown into a trusted translation and localization expert house internationally and their operations sites cover Egypt, Malaysia, Mexico UK, and the US. Kalam CX specialise in the healthcare and translation industries, with their main area of expertise being telephone interpreting.

We’re excited to have you as part of the ELIA community!

17/12/2024

“Stronger Together, Better Together! 🌟🎉

Our team-building activities day was filled with energy, laughter, and unforgettable moments. At Kalam CX, we believe that teamwork makes the dream work – and this day proved just that! 💪

Swipe through to see how we celebrated collaboration, fun, and the incredible spirit that keeps us growing stronger. 🚀

At Kalam CX, we know that great teams don’t just work together; they play, connect, and grow together. Our recent Team Building Activities Day was a perfect blend of fun & connection, we know that great teams don’t just work together; they play, connect, and grow together too. Our recent Team Building Activities Day was a perfect blend of fun, connection, and collaboration.

From exciting challenges to team-oriented games, the day was all about strengthening bonds, celebrating our shared values, and creating memories that inspire us to work smarter and closer together.

We’re proud to have a team that thrives on collaboration, mutual support, and a shared vision of success.

Here’s to the energy, enthusiasm, and dedication that make Kalam CX unstoppable! 💼✨

📸 Take a look at the highlights from our day!

06/12/2024

🌟 Exciting Times at Ain Shams University! 🌟

Yesterday, our Talent Acquisition Team had the privilege of visiting Ain Shams University for an open requirement day, connecting with brilliant minds ready to shape their future with Kalam CX! 🚀

💡 Who are we?
Kalam CX is a leader in bridging language gaps, empowering interpreters with advanced training and cutting-edge technology to create seamless communication experiences across the globe.

📈 Your Career Starts Here!
With us, you can build a rewarding career, gain access to professional training, and work with state-of-the-art tools—all while working remotely with a flexible schedule.

✨ Ready to Join?
Take the first step towards a promising future. Apply now through the link and start your journey with Kalam CX today!

Apply Now: https://bit.ly/4ika835

30/11/2024

Engaging with Customers Through Social Media

In today’s world, social media is one of the most important channels for customer interaction. Our Social Media Support service allows businesses to engage with customers directly on platforms like Facebook, Instagram, and Twitter. Whether answering inquiries, resolving issues, or handling feedback, our team ensures that every social media interaction is handled professionally, building trust and loyalty with your audience.

Stay connected with your customers where they spend the most time—on social media! 📱

29/11/2024

Language Barriers? Not Anymore!

When language gets in the way, our Over-the-Phone Interpretation service is your solution. Available on demand, our interpreters help you communicate clearly with customers in over 200 languages. Whether you need help in a medical setting, customer support, or any critical conversation, we've got you covered—immediately, efficiently, and professionally.

Don’t let language slow you down! Clear communication is just a call away. 🌐

28/11/2024

24/7 Technical Support at Your Fingertips

Our Technical Support service is available 24/7 to provide expert assistance whenever you need it. Whether it’s a minor software glitch or a major system issue, we’ve got the skills and tools to resolve problems efficiently. We’re here to make sure your business stays up and running without disruption. Focus on your customers, and let us take care of the technical side.

Tech issues? We’re here 24/7 to keep your business running smoothly. ⚙️

27/11/2024

Streamline Your Operations with Billing Support

Our Billing Support service is designed to streamline your payment processing and invoicing, ensuring that every transaction is accurate and timely. From invoicing to tracking payments and resolving discrepancies, we take the hassle out of billing so you can focus on delivering exceptional service to your customers. Our service reduces errors, improves cash flow, and enhances your overall business efficiency.

Leave billing to us. Accurate, efficient, and hassle-free! 💼

25/11/2024

Seamless Customer Experience Across Channels

Omnichannel Support ensures that your customers receive consistent, seamless service no matter where they engage with your brand—whether via phone, chat, social media, or email. This solution allows you to manage all customer interactions from one platform, ensuring that no matter how your customers reach out, they get the same level of care and service.

Be there for your customers across every platform—seamlessly. 🌐

22/11/2024

Elevate Your Customer Support Game

Customer satisfaction is the key to success, and our customer service solutions are designed to ensure that every interaction is positive and productive. Whether your customers need product information, technical support, or troubleshooting assistance, our dedicated team is ready to deliver. Let us help you create lasting customer relationships through exceptional service.

Your customers are our priority. We’re here to ensure they get the help they need when they need it! 🌟

20/11/2024

Let Chatbots Handle the Basics

With our Chatbot Solutions, you can streamline customer interactions by automating the responses to common questions and simple issues. Chatbots are available 24/7 to provide instant help, improving customer satisfaction and reducing wait times. Free up your team to handle more complex issues, while chatbots take care of routine inquiries.

Automate customer interactions and keep your service running 24/7 with chatbots! 🤖

19/11/2024

Making Every Conversation Accessible

Clear, accessible communication is a right for everyone. That’s why our Sign Language Interpretation services are available on demand, ensuring that deaf and hard-of-hearing individuals can participate fully in conversations, meetings, and customer service experiences. Our certified interpreters help break down communication barriers, making sure everyone is heard and understood.

Breaking barriers with Sign Language Interpretation—because everyone deserves to be heard. 🌍✋

17/11/2024

Virtual Assistants: Your Digital Support Team

Our Virtual Assistant service provides businesses with AI-powered digital assistants capable of handling routine customer queries, scheduling, and more. Available 24/7, virtual assistants enhance customer satisfaction by providing instant support, freeing your human team to focus on more complex tasks. Whether answering FAQs or managing appointments, our virtual assistants ensure efficiency and convenience at every step of the customer journey.

Say hello to your new 24/7 digital support! Let virtual assistants handle the small tasks while you focus on the big ones. 🤖

16/11/2024

Simplified Payroll for Growing Businesses

Our Payroll Processing solution takes the stress out of managing employee compensation. With automated systems, we ensure that salaries are paid on time, taxes are filed, and all payroll-related tasks are handled smoothly. This helps your business avoid costly errors and ensures compliance with local regulations, allowing you to concentrate on what you do best—growing your business.

Simplify your payroll with our reliable services. Accurate, timely, and compliant!

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08/11/2024

Powering Your Business with Backend Support

Behind every successful business, there’s a solid team ensuring everything runs smoothly. Our Backend Support services help you manage data, perform administrative tasks, and troubleshoot technical issues efficiently. By outsourcing these tasks to us, you free up valuable time to focus on growing your business, while we ensure your daily operations are handled effectively and without interruption.

Let us power your business from behind the scenes with our expert backend support! 🛠️

06/11/2024

Have you ever wondered what our logo stands for? 🤔

Our 'K' logo is more than just a symbol—it represents our four core pillars, the foundation of everything we do. Each circle in the logo embodies a core value that drives our commitment to bridging gaps and building meaningful connections.

🌐 Interpretation - We break down language barriers to ensure clear communication across all languages, helping people connect and understand each other better.
🤝 Connections - Every interaction we support is focused on customer satisfaction, creating lasting, impactful relationships that drive loyalty.
📈 Growth—As businesses evolve, we’re there to empower them with scalable support, reduce costs, and allow them to focus on what truly matters.
🤖 Automation - With AI-powered solutions, we streamline workflows, helping businesses operate more efficiently and focus on growth.

These four pillars form our logo and represent our unwavering dedication to seamless, impactful solutions that bring businesses and customers closer. Every day, we’re driven by the values within our ‘K’ logo—interpreting, connecting, growing, and automating to empower your business success.

Curious to learn more? Let’s dive deeper into our values and how we can make a difference together!

04/11/2024

Sales Growth Made Simple

Sales growth doesn’t have to be complicated. With our Sales Generation solutions, we streamline the process by identifying potential leads, engaging them meaningfully, and guiding them through the customer journey. Whether you’re looking to expand your market or improve conversions, we provide the expertise and tools to drive success.

Sales growth simplified—reach the right customers at the right time.

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