16/06/2026
You’re Probably Breaking Zambia’s Data Protection Law Right Now.
Not intentionally. But the law doesn’t care about intentions.
If your business collects customer names, phone numbers, NRC numbers, financial details, or health records — you are a data controller under the Data Protection Act No. 3 of 2021.
That means you have legal obligations. And if you haven’t formally addressed them, you are exposed.
Here are the 5 things the law requires that most Zambian businesses haven’t done yet:
• A documented Record of Processing Activities (ROPA) — what data you hold, why, and for how long
• A lawful basis for every type of personal data you collect
• A breach notification procedure, you have just 24 hours to report incidents.
• Data Processing Agreements with every third-party vendor who touches your data
• Staff trained to handle personal data correctly
Not having these in place isn’t a minor gap. It is regulatory exposure and as the Data Protection Commissioner's enforcement capability grows, the risk of being caught without them grows too.
The good news? These gaps are fixable. Quickly, if you work with the right partner.
Digital Safe Limited helps Zambian businesses assess their current compliance posture, close the gaps, and build programmes that hold up to scrutiny, whether from regulators, auditors, or international partners.
Not sure where you stand? Get a free initial consultation [email protected]