LinkOnline

LinkOnline LinkOnline delivers fast, reliable Internet and expert tech solutions. Stay connected, powered, and ahead

As your trusted ISP and computer retailer, we offer stable connections, IT support, and quality tech sales. LinkOnline is a Internet Service Provider committed to making the internet simple for all our customers. Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with our excellent customer service.

26/08/2026

Dear LinkOnline clients we are experiencing authentication issues between us and openserve on all openserve standard packages, please be patient as we are working on resolving the issue as fast as possible.

01/08/2026

Openserve has confirmed that four fibre breaks have been identified, and technical teams are currently onsite carrying out repairs.
🛠️ Technicians onsite
🕒 Estimated restoration: By approximately 15:00 today
Please note that restoration times can change depending on the progress of the repairs, but we are hopeful that services will be restored this afternoon.
Thank you for your patience and understanding while Openserve works to restore connectivity.
LinkOnline Keeping you connected.

31/07/2026

Service Notice – Openserve Network Outage

We are currently experiencing a widespread Openserve network outage affecting customers throughout Port Alfred and Kleinemonde.

Openserve technicians are actively working to identify and resolve the issue as quickly as possible. At this stage, no estimated time of restoration (ETA) has been provided.

We understand the inconvenience this causes and appreciate your patience. We will share further updates as soon as we receive them from Openserve.

Thank you for your understanding.

– LinkOnline Support

19/06/2026

⚠️ MTN LTE/5G Network Notice ⚠️
19 June 2026
A fault on one of the main cell towers is currently affecting Port Alfred and several surrounding towers. Clients may experience slow speeds, intermittent connectivity, or complete loss of service. The issue has been escalated and restoration work is underway.

18/06/2026

⚠️Openserve Fibre⚠️
18 June 2026
We are aware of intermittent connectivity on some of our clients' Openserve fibre lines. The issue has been reported and our upstream provider is busy investigating.

18/05/2026

⚠️Kenton/Bushmans Fibre outage⚠️
There is a cable break along the R72 affecting Openserve fibre clients in Kenton on Sea, and Bushmansriver. Technicians have assesed the fault and will be replacing a section of the cable affected. No ETA on completion time yet.

13/05/2026

⚠️ Openserve Fibre Update ⚠️
13 May 2026 08:00
Services have been restored after major weather-related damage to Openserve infrastructure and a damaged major backhaul link between the Eastern and Western Cape last night.
Traffic has reportedly been temporarily rerouted while repairs continue. Clients may still experience intermittent connectivity or slower speeds until all repairs are completed.
We appreciate everyone’s patience and will continue to share updates as they become available.

12/05/2026

⚠️ Openserve Fibre Update ⚠️
13 May 2026 08:00
Services have been restored after major weather-related damage to Openserve infrastructure and a damaged major backhaul link between the Eastern and Western Cape last night.
Traffic has reportedly been temporarily rerouted while repairs continue. Clients may still experience intermittent connectivity or slower speeds until all repairs are completed.
We appreciate everyone’s patience and will continue to share updates as they become available.

⚠️ Openserve Fibre Service Notice ⚠️
12 May 2026 | Update: 17:45

All Openserve fibre infrastructure in Port Alfred and surrounding towns is currently offline again.

Most services were restored last night, however the network went down again at approximately 17:45 this evening. We are currently awaiting official feedback from Openserve, but we believe this outage is related to the same infrastructure damage caused by yesterday’s extreme weather conditions.

Openserve technicians have been working throughout the day to repair and restore the damaged infrastructure.

We will post updates as soon as more information becomes available.

11/05/2026

⚠️ Openserve Fibre Service Notice ⚠️
12 May 2026 | Update: 17:45

All Openserve fibre infrastructure in Port Alfred and surrounding towns is currently offline again.

Most services were restored last night, however the network went down again at approximately 17:45 this evening. We are currently awaiting official feedback from Openserve, but we believe this outage is related to the same infrastructure damage caused by yesterday’s extreme weather conditions.

Openserve technicians have been working throughout the day to repair and restore the damaged infrastructure.

We will post updates as soon as more information becomes available.

11 May 2026:
⚠️ Openserve Fibre Service Notice ⚠️
Due to the extreme winds currently affecting the Eastern Cape, large sections of Openserve fibre infrastructure have been damaged.
At this stage, all Openserve infrastructure in Port Alfred and surrounding towns is offline.

Openserve has dispatched technicians to investigate and repair all affected fibre breaks. Unfortunately, there is currently no ETA available, as the full extent of the damage is still being assessed.

We understand how frustrating this is and appreciate your patience while repairs are underway.

11/05/2026

There is currently a widespread outage on Openeserve fibre affecting all our Clients in Port Alfred and surrounding towns. Openserve is busy investigating the matter.

Address

Shop 29, Heritage Mall, C/O Gluckman & Biscay Road
Port Alfred
6170

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+27878213934

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