30/08/2021
Signing up New and upgrade existing customers for Telkom Fibre to the home (FTTH), Telkom Fibre to the business (FTTB)<E Uncapped deals. Agent will be responsible for handling coverage check, application process/submission, F**A docs submissions& follow up on orders until installation. To manage customer expectations, complaints and to escalate matters that need the manager's attention quickly and with efficiency. To bring in new customers to franchise through, DSF marketing/sign up events, road trips, B2B and residential activations.
On the job training and branding provided¹
Qualifying candidates will receive basic on target based performance + comission
Qualifications required :
* Grade 12
* Basic telecommunications communications knowledge
* Background in call centre, direct sales, Telecommunications, IT, VoIP advantageous