Telesa

06/04/2016

We are very excited to share our latest article on IT Web 😆

Telecom spend is seen as one of the highest cost component for any organisation and yet if managed correctly will result in significant savings and i..

16/03/2016

It is understandable that human behaviour will have a substantial impact on the telecoms industry, making it more difficult for both companies and the..

31/12/2015

Happy New Year!!!!

01/12/2015

“Thanks to for supporting really appreciate it!!!”

16/04/2015

Another great interview with News24.com and Deon about his Martial Arts Training
https://www.youtube.com/watch?v=vZqUGVTDWKM

Subscribe to News24: https://www.youtube.com/user/News24Video

16/04/2015

Thanks News24.com for the great interview with Telesa Director, Deon Munn
https://www.youtube.com/watch?v=9KnqlahfWRg

Subscribe to News24: https://www.youtube.com/user/News24Video

11/03/2015

TELECOM EXPENSE MANAGEMENT SYSTEMS CAN SAVE BUSINESSES MONEY
Telecom spend is seen as one of the highest cost components for any Enterprise organisation and if managed correctly will result in significant savings and increased efficiency within an organisation.
With the seemingly endless features and value added services that telecom operators are providing companies with today, it is becoming increasingly important to track and manage these costs with the use of intelligent applications.
Companies like Telesa are able to provide management with the appropriate high level view of their telecommunication spend, encompassing costs, infrastructure and usage. Where the information is automatically validated and presented to top management by means of high level reporting which can be used financially and strategically to better manage the company in its entirety. An effective Telecom Expense Management System will be able to assist a company with managing all telecommunication costs and usage; the recovery of excessive abuse costs; as well as managing faults and ensuring the correct service processes are maintained to assist the telecommunications system to run efficiently.
Carefully managed and monitored telecom spend will provide companies with important behavioural trends about their networks, their users and their contractual compliance, including a snapshot of what value added services are actually providing value and which are not.
Telesa has become one of the industry leaders in telecom expense management by providing agile solutions that incorporate all telecoms standards including mobile, fixed line telephony and data charges into a single reporting system. These solutions are also able to drill somewhat deeper into usage to report on protocols within this data.
“Looking at where the world is moving, it is clear that Telecommunication focus is not always at the forefront of what clients want. BUT by its very nature, it is a critical enabler that will ensure the survival of a company,” explains Deon Munn, Director of Telesa. “As a company grows, it becomes imperative that they have systems in place to manage their environment. Added to this, the need for speed has ensured that a company’s reliance on automated systems is supported by the use of superior telecommunication systems. This creates an environment where the controlling of these costs and the understanding as to how these costs add value to business has become a necessity.”
For more information on what Telecoms Expense Management is and how it can influence your business drivers please visit http://telesacomms.co.za/ or contact 0861-telesa(835372)

21/01/2015

SM – Service Management

Service Management is a pro-active solution, introduced by Telesa, for ensuring that your telecommunication services supports the business drivers through a broad vendor management approach with a special focus on service delivery and faults management.

Telesa plays an active role in a sites architectural design and maintenance through co-ordinating vendor activity with site planning, and culminating with new contracts and billing arrangements. If required, this process can extend to an active role in the selection of vendors and equipment, and to the management of the procurement process.

SM includes:
Monitors the vendor performance against SLA’s.
Co-ordination with the clients operational and support teams on remedial action.
Driving the resolution of inter-vendor disputes.
Supporting the client-vendor relationship.
All of this is supported by a simple mandate from the client and a strict impartiality towards vendors.

Benefits:
The client achieves significant value from high levels of service availability.
Site changes are professionally managed to ensure that services are in place as required across all service Providers.
There is significant cost benefit from the high focus given to capacity management.
Additional cost benefits achieved from the elimination of redundant services.
The effective change management process supports the maintenance of services and account data.
The ability to organise vendors, to support our clients is enhanced through good communications and guidance by Telesa.

14/01/2015

RMS – Resource Management Service

RMS is a tool devised and used to collect management data from a wide variety of devices, and forms the primary tool for collating usage and cost information at all levels in a company.
RMS is focussed on providing automated reports as well as management alert prompts that provide automated feedback on irregular indicators and profile changes.
RMS provides costing mechanisms and supports the recovery of costs where justified.

Benefits Include:
Encourages responsible usage by staff members and changes behavioural patterns positively.
Increases productivity and lessens impact on infrastructure.
Enables management to promptly identify and address key focus areas.
Provides a sophisticated mechanism to recover the personal usage costs.
Provides HR with a vital tool in support of activity-based costing.

07/01/2015

Mobility is the future.

It is understandable that human behaviour will have a substantial impact on the telecom industry making it more difficult for both companies and the traditional service providers to keep up with products and solutions to manage this environment effectively. RSA is no different especially with the increase in alternative SP coming to the market creating a competitive environment that has to be questionable.

To try and keep up with the changes and to differentiate themselves a number of new products are being released making the evaluation of this environment difficult for the man on the street. To further complicate matters the human behaviour of being swayed by the instrument is resulting in the call package being the smaller part of the decision making process.

To try and compete in this industry, the SP’s are finding it more difficult to compete due to the complexity of the different Billing tools needed to support this fast changing market and due to the complexity of the billing methodologies, resulting in confusion amongst the users to understand their billing

With the impact that smart phones are having on the industry what will be the next driver to determine where the industry with move to.

The impact Wifi will make is also not fully understood as this clearly can become GSM’s greatest challenge and risk.

LETS WATCH THIS SPACE.

05/01/2015

UMS – User Management Service
The User Management Service is a user portal to support RMS and TMS by providing the users with easy access to their telecommunication trends.

The solution is designed to change user behaviour, enabling users to manage their own budgets, spend and deductions. The analytical tools allow a user and their management team to further understand their dialing patterns.

UMS also forms part of the workflow allowing users to update private numbers and acknowledge usage deductions.

31/12/2014

Happy Happy New Year from all of us at Telesa