ClubManager South Africa

02/04/2026

Take a load off this Easter break knowing that we've got you.

Whether you're running Easter break bootcamps or just enjoying a rare day off, we’re here in the background - keeping your bookings smooth, payments on point, and your member experience sweet (no sugar crash included).

Here’s to more time for what matters - like growing your club (and maybe sneaking a Mini Egg or two).

Have a great Easter from all of us at ClubManager.

01/04/2026

The 3rd hot tip to keep members sticking around is turn cancellations into a business booster.

By recording the reason someone has cancelled their membership using tags, you can utilise this information to make necessary improvements to your club.

Send personalised automated emails utilising these tags to re-engage with cancelled members to encourage them to reconsider joining.

Head to Settings>Automation, down to Templates>Sales and Marketing, and click 3 Month re-join prompt. From there, you can personalise the template to align with the reason they gave for leaving to ensure them you can meet their needs.

If you're not a ClubManager customer, get started with our free no-obligation trial.

31/03/2026

Quick win: Reduce missed payments without lifting a finger.

ClubManager’s app gives members a friendly nudge to settle unpaid fees.

Set it up once and let automation do the rest.

More collected.

Watch it in action > https://vimeo.com/1099959178

Try ClubManager for free and see the difference.

Switch on 'Prompt to pay unpaid fees' in your member app / portal and any members that get behind on paying their member fees will find those fees handily added to their basket automatically ready for them to make a catch-up payment.

30/03/2026

What are you doing to keep your members sticking around?

The second hot tip in our ways to increase retention focuses on reducing fallout rates.

ClubManager provides retention alerts linked to members, informing staff when someone falls out of their routine and in danger of cancelling.

Review their plan and set up automated push notifications linked to a user by going to Settings>Automation and personalise a template that's tailored to your club in Settings>Push Templates.

Staff are then notified when a red alert member enters the club, and are prompted to check in to see what can be done to improve their experience.

If you're not a ClubManager customer, get started with our free no-obligation trial.

27/03/2026

What are you doing to keep your members sticking around?

We're dropping three ways to increase retention.

Starting with keeping members engaged with gamification.

Gamifying aspects of your club, like earning points for attending classes, allows your club to be linked with motivation and enjoyment.

To see what Gamification looks like for your members, go over to Members>All Members, and after selecting someone, scroll down to the bottom and click on 'View app profile'.

From there, you can see their points, attendance streaks and leader board.

If you're not a ClubManager customer, get in the loop. > https://vimeo.com/1170226768

This is "Boost your club with gamification" by ClubManager on Vimeo, the home for high quality videos and the people who love them.

25/03/2026

What's that?

It's WhatsApp!

With ClubManager’s WhatsApp feature, your club can move to a more informal way of communicating with members.

Use WhatsApp for instant and personal engagement.

ClubManager's WhatsApp messages can be sent individually, to groups, or your entire club, and can be sent to members through automation, using all the current automation triggers that ClubManager already offers.

Another great way that ClubManager helps you grow your club.

See how. > https://vimeo.com/1135715622/32be3b8a45?share=copy&fl=sv&fe=ci

Use a warmer and more informal way of connecting with your members.

24/03/2026

Build a club that's set up for success.

Achieve growth, profit and retention as standard.

From growing member base to improving loyalty and retention, you want the system that's built to work with you.

Here's how with ClubManager. > https://vimeo.com/1170226947/90cf4559c1?share=copy&fl=sv&fe=ci

This is "Growing your business with ClubManager" by ClubManager on Vimeo, the home for high quality videos and the people who love them.

20/03/2026

Knowing your revenue is predictable is the clarity that changes how you run your club.

Strong clubs know that this helps you plan better, invest with confidence and focus on growth.

When payments run on time and the financial side of your club feels steady.

ClubManager helps create that stability so your club can move forward with certainty.

19/03/2026

Grow your club with gamification.

Clubs that use gamification see an increase in their member activity levels by 23% overall.

In addition to keeping members for longer, gamification is used by clubs to build fun and promote a strong sense of community.

Here’s how ClubManager clubs use gamification for success.

Members can stay motivated with the streaks feature, encouraging them to grow their attendance streaks.
The points system recognises attendance, progress and purchases, and rewards members when points are reached.
Showcasing your leader board that resets every month gives members a chance to grab the first spot, tapping into the human need that keeps members engaged.

Put your club in first place with gamification.

Get started today by reaching out to ClubManager for free trial.

18/03/2026

Your member experience can feel effortless.

When booking is simple, payments run smoothly, and communication lands at the right time, members feel looked after.

They know where they need to be and how to book and members stay engaged without extra effort from you.

ClubManager supports that experience behind the scenes, so every interaction with your club feels clear, professional and easy.

And when the experience feels easy, members keep coming back.

17/03/2026

80% of members say music can make or break their workout. 🎧

And music is great for motivation.

No one wants to crush their leg day to 2010’s Top 40.💃

With ClubManager, you can poll your members on their favourite workout jams and keep your playlist fresh.