07/09/2026
Openserve this is now the third week I have been without internet, despite payment having been made. I am working from home, and being left without a service for this long is seriously affecting my ability to work.
I keep receiving acknowledgements and being told that the matter has been escalated, but nobody is actually explaining what the hold-up is or when this will be resolved.
I need this resolved TODAY. If there is still no internet by the end of today, I want to cancel the service, receive a full refund for what I have paid, and have your technicians collect your equipment by the end of the day.
Three weeks without a paid-for service is completely unacceptable. Please stop escalating the query and actually resolve it.