Hitec Sure

Hitec Sure We are your broadband communications solution for home or business. Due to the nature of business, the Group required highly skilled personnel’s in I.T.

INTRODUCTION

• COMPANY HISTORY

HITEC SURE cc was formed as the I.T, Data and Communications Company to support the SOS Group of companies. Infrastructure, Data and Telecommunications to be available at a moment’s notice. The SOS Group purchased an I.T. infrastructure company to get the necessary skills to form a foundation on which to build a technology team that are able to provide a fast and

effective solution to technology bases problems. Due to copper/cable theft becoming more and more common, SOS Group clients needed a service provider that they could depend on to deliver their data and communication needs. HITEC SURE cc took up this challenge and now provides services to all sectors including but not limited to End User (Home Users), small media enterprises, financial institutes and government. STRATEGY

• VISION STATEMENT

It is our goal to be an industry leader and a trusted house hold name. Keeping both clients and our systems up to date with the latest and most cost effective solutions available. HITEC SURE will be a trusted cost effective service provider.

• MISSION STATEMENT

Providing the highest level of training and education to our staff, insures that all communication and services rendered to our customers will be of the highest standards. This focus will keep HITEC SURE cc above board at all times, ensuring we will grow from strength to strength. This strategy and focus will keep us on the path to becoming a trusted house hold brand.

• CORE VALUES

We believe strongly in business ethics by being honest, trustworthy and respectful to each other and everyone we do business with. We provide a safe and secure work environment to all our employees. We believe in loyalty and dedication, thereby creating passionate workforce. BUSINESS CONCEPT

HITEC SURE cc is a technology company specializing in IT infrastructure, data and telecommunications.

• Internet Service Provider

With our ever expanding fibre, wireless and microwave network infrastructure HITEC SURE cc ISP division provides a fast and reliable data and telecommunications solution that our customers can depend on. Hosting services from basic website and email address to cloud based solution. Google apps and Google add words to insure that you are visible to the cyber world. If its privacy you are after we provide a range of manage and unmanaged VPN/MPLS services to insure that client data is safe and secure at all times.


• Structured Infrastructure

Infrastructure is a vital part of a company’s performance. At HITEC SURE we offer a full managed and unmanaged solution on copper, fibre and wireless networks. Our structured cabling teams are fast and reliable insuring that all your splicing, crimping and integration requirements are met with the highest level of professionalism at all times.

• Service Level Agreement

Technology changes on a daily basis making it hard for business owners to insure that their office equipment is running at optimal performance. With our highly skilled and trained I.T. architect and administration staff keeping clients systems up to date and running flawlessly make a HITEC SURE cc Service level agreement must have for any growing business
PRODUCTS

Server (HP, DELL, IBM and ProLiant)
Desktop PC (HP, Dell, Lenovo, Acer and Intel)
Laptops (HP, Dell, Lenovo, Asus, Acer and Intel)
Switches (Cisco, HP, Netgear, Mikrotik, Ubiquiti and Tender Routers (Cisco, Netgear, Mikrotik, Ubiquiti and Tender) Cabinets (Linkbasic, APC and Custom Build)
Cabling (CAT5e, CAT6, and Fibre)
PBX (Asterisk Based and Yeastar)
Access Points (Cisco, Ubiquiti, Mikrotik, Tender and Wavion)

Attention all loyal customers! We have some exciting news to share with you. We have officially acquired Hitec Sure, and...
10/05/2023

Attention all loyal customers! We have some exciting news to share with you. We have officially acquired Hitec Sure, and we're thrilled to welcome you into the Ping family.

As we embark on this exciting new chapter, we want to make sure that you stay informed about all the latest developments and updates. That's why we encourage you to follow us on our new page at Ping -> https://www.facebook.com/pingconnected

We remain committed to providing you with the same high-quality products and exceptional customer service that you've come to expect. We're excited to continue this journey with you and can't wait to see where it takes us.

19/08/2021

*** PLEASE TAKE URGENT NOTICE***

We are experiencing a major network outage. Our team is working to resolve this issue as soon as possible.

From our team to yours we truly apologize for the inconvenience caused.

08/03/2021

**PLEASE TAKE NOTE**

Tomorrow from 10:00 our phone lines will be affected due to the UPGRADING of our VOICE LINES with our service provider. This upgrade will INCREASE VOICE QUALITY and RELIABILITY.

If your lines are hosted with us you MIGHT be affected by this too. We apologize for the inconvenience that may be caused by this.

17/08/2020

Job brief:

A debtors' clerk keeps a record of customers' accounts at an undertaking and recovers the undertaking's debts.

Responsibilities:

-Keep track of assigned accounts to identify outstanding debts

-Plan a course of action to recover outstanding payments

-Locate and contact debtors to inquire of their payment status

-Negotiate payoff deadlines or payment plans

-Handle questions or complaints

-Investigate and resolve discrepancies

-Create trust relationships with debtors when possible to avoid future issues

-Update account status and database regularly

-Alert superiors of debtors unwilling or unable to pay when necessary

-Comply with requirements when legal action is unavoidable

-Liaise with Account managers on corporate accounts

-Ensure debtor set up correctly

-All processing of invoices (recurring and once-off)

Requirements:

· Proven experience as a debt collector

· Attention to detail

· Experience in working with targets and tight deadlines

· Knowledge of relevant legal requirements

· Working knowledge of MS Office and databases

· Excellent communication and people skills

· Apt in negotiating and persuading

· Ability to be polite and compassionate without lacking confidence

· High school diploma is preferred

31/07/2020

Dear Valued Clients,

Please note we are currently experiencing technical issues with our phone lines, we do apologize for any inconvenience caused.
Should you require any assistant, please email us on [email protected]

Big ADSL shutdown in South Africa – These areas will be cut off.As posted on MyBroadbandhttps://ecs.page.link/WxQFA
15/07/2020

Big ADSL shutdown in South Africa – These areas will be cut off.

As posted on MyBroadband
https://ecs.page.link/WxQFA

Openserve has warned that it will shut down its ADSL offering in areas where fibre connectivity is available from 1 September.

Schools shutdown: We're not calling for learning to stop, we want it to happen outside classrooms - Sadtu. As posted on ...
15/07/2020

Schools shutdown: We're not calling for learning to stop, we want it to happen outside classrooms - Sadtu.

As posted on News24
https://ecs.page.link/syGY1

Sadtu says it does not plan to head to the courts, but will use a different approach, should Department of Basic Education not heed its call for schools to remain closed.

How ZTE’s 5G technology will help grow South African business.As posted on MyBroadbandhttps://ecs.page.link/1p9HD
14/07/2020

How ZTE’s 5G technology will help grow South African business.

As posted on MyBroadband
https://ecs.page.link/1p9HD

ZTE CTO of its MTO Sales Division Chen Qiong believes 5G has great potential to drive the growth of business in South Africa.

Address

8 London Lane Park Central
Johannesburg
2003

Opening Hours

Monday 08:00 - 17:00
Tuesday 07:00 - 17:00
Wednesday 07:00 - 17:00
Thursday 07:00 - 17:00
Friday 07:00 - 17:00
Saturday 08:00 - 13:00

Telephone

0101250400

Alerts

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