inQuba

17/10/2022

Cloud software-as-a-service provider inQuba has launched the inQuba Journey Cloud on the Microsoft Azure Marketplace. The move will enable customers to leverage the scalability, reliability and agility of Azure to drive application development and shape business strategies.   inQuba Journey Cloud A...

19/08/2022

Join inQuba & Standard Bank - South Africa Shyft to discover how Shyft improved & digital conversion through deep customer insights & journey orchestration.
40m live with Q&A. REGISTER 👇
https://us06web.zoom.us/webinar/register/WN_9yOP-hOKRDSWPSMyLFMsoA

22/07/2022

Customer Experience experts mention 'Tapping into rich customer insights' as their biggest challenge in 2022. Does this resonate?
Discover why Journey Analytics is the shortest path to understanding and transforming customers' journeys.

Customer Journey Analytics is the process and science of exposing and understanding customers’ actual real time behavior across customer touchpoints, at scale.

09/06/2022

Journey Management is the laser technology of , offering precision and control over specific use cases. Now that most customer interactions happen during multi-event, multi-channel journeys, it's important to understand the domain and how it helps businesses to guide customers towards their goals and ensure revenue growth.
Read now (no form)
https://www.inquba.com/what-is-customer-journey-management-and-is-it-important/

Customer Journey Management is the process of discovering and optimizing your customers’ journeys as they interact with you, to boost customer experience & positive business results.

26/05/2022

Are your results really helping you to grow your business? In this post, we look at whether or not the metric has been a success in simplicity rather than ongoing usefulness.

https://www.inquba.com/twenty-years-later-is-the-net-promoter-score-still-relevant/?utm_source=social&utm_medium=blog&utm_campaign=NPS&utm_content=NPS

Twenty Years Later, is the Net Promoter Score Still Relevant?Posted by Bruce Eidsvik on Thursday, 5 May 2022 in Global, Journey AnalyticsIn December 2003, Fred Reichheld, the developer of the Net Promoter Score (NPS) measurement system, published “The One Number You Need to Grow”1 in the Harvard...

26/05/2022

We're thrilled to announce our partnership with InMoment! Our combined offering gives customer-centric organizations a one-stop solution to integrate their and management programs to greatly reduce churn, increase adoption and lower costs! Read more here:

InMoment and inQuba Partnership Offers Journey-First Approach to Experience ImprovementPosted by inQuba on Thursday, 21 April 2022 in GlobalPublished by InMoment on 20 April 2022Combined offering provides CX practitioners with a one-stop solution for both customer experience (CX) and customer journe...

14/04/2022

We’re excited to announce the appointment of Bruce Eidsvik as inQuba President, North America – a strategic appointment to further accelerate our international expansion.

Bruce brings 25 years of international experience in the customer management space with leading roles in Sales and Marketing, including SVP for Global Demand Marketing at Opentext (NASDAQ: OTEX) and SVP for Global Revenue Marketing at Genesys, a Permira backed Private Equity Company.

“inQuba is way ahead in its thought leadership in Customer Journey Management, and also in the way they have executed it ... I am so excited to be part of it, leading the North American expansion!”, says Eidsvik

READ THE FULL PRESS RELEASE NOW
https://www.inquba.com/bruce-eidsvik-announced-as-inquba-president-north-america/

Bruce Eidsvik announced as inQuba President, North AmericaPosted by Antony Adelaar on Thursday, 7 April 2022 in Global, In the PressEidsvik brings 25 years of international experience in driving customer management for global brandsinQuba is delighted to share the appointment of Bruce Eidsvik as inQ...

14/04/2022

We're joining forces with InMoment to discuss Customer Journey Management in Financial Services. Join our speakers Michael Renzon and Oliver Skeide as they discuss the differences between traditional journey mapping and the next evolution of .
BOOK YOUR SPOT NOW.
https://inmoment.com/en-gb/event/customer-journey-analytics-webinar/

30/03/2022

It's never been easier to guide customer behavior & monetize customer journeys. inQuba Journey Cloud is now available through the Microsoft Azure Marketplace! The marketplace is available in over 100 countries & has millions of monthly users. Azure users can now discover and deploy our best-in-class Journey Management solution in a few clicks. Feel free to request more info in the comments.
[inQuba is a Microsoft Gold Partner]

https://azuremarketplace.microsoft.com/en-us/marketplace/apps/inquba.inqubajcv1?tab=Overview

08/07/2021

inQuba has become the first company to offer a fully integrated WhatsApp and SMS multi-channel journey solution. This allows businesses to extend their dialogue, service and feedback channels to WhatsApp. [PRESS RELEASE]

Reach out to find out how this could transform your business.

Becomes the first company to offer a fully integrated WhatsApp and SMS multi-channel journey solution

16/10/2020

Are CX and Data Science making your head spin? Please join inQuba and Servian as we demystify it all, and discuss its relevance to customer conversion in the new economy. BOOK YOUR SPOT: https://www.inquba.com/score-100-in-the-90-economy-webinar/